Had a crown done in December 2025 and paid my portion at the time of service, only to receive…read moreanother bill months later with no clear explanation. I went in person to settle the balance, but this type of delayed billing after collecting payment up front feels deceptive. Patients should be made clearly aware when they are paying an estimate versus a final amount. I've canceled all future appointments and will not be returning. Others should be cautious and make sure they fully understand their billing practices before agreeing to treatment.

Bad. We have spent thousands there on dental work and I changed insurance due to work…read morechange.Unbeknownst to me the dentist did not take my new insurance. Office staff did not advise and gave me the run around. I tried working with them and they refused to help. Out a few hundred dollars.

I have been a patient of Dr. Chris Mueller for 16 consecutive years. Dr. Mueller's office and staff…read morerepresent the best of the best, an excellent team who takes care of their patients 24-7. I highly recommend Dr. Mueller and team to anyone with dental needs, they will not disappoint you. The Dental Hygienists in Dr. Mueller's are all highly educated and exceptional in their approach with patients.

A cavity was discovered in an upper right molar. We hoped to remove the cavity and have a crown…read more It was found the tooth could not be saved. I opted not to have an implant. This tooth had a root canal procedure over 40 years ago and the three roots required just the right pain control for the lengthy procedure. I was amazed at the lack of pain during the pulling process but even more I didn't even need an aspirin after. No swelling, no excessive bleeding. I had to take care with a wateerpic for a few days. I have adjusted well to the loss of the tooth. It is always a pleasant experience with caring personnel and a comfortable homey environment. Dental care is esceptional.

I cannot recommend Dr. Sullivan and her staff at Family Dental Associates highly enough. They…read morepossess strong technical skills and communicate options clearly to ensure that you fully understand your choices. Their compassionate approach to patient care is truly commendable. The team is knowledgeable, experienced, and dedicated to keeping up with the latest advancements in dentistry. I have also noticed that they use some of the most advanced equipment I have ever encountered in a dental office. Additionally, Dr. Sullivan and her staff build trust and rapport with each patient through clear communication, empathy, and a strong focus on patient comfort and well-being. I am so glad I found Dr. Sullivan at Family Dental Associates in Port Orchard.

I do not want to go into a long complaint, so just suffice it to say they have very extremely high…read moreprices ($1,100.00 for teeth cleaning) and very poor and rude service. Stay away and find a better choice elsewhere.

Why would you say your hours are 7:30am-7:30pm Monday-Friday but be closed before 6 on Friday?read more

They are flakey and provide care that has made other specialists jaws drop with concern. Don't…read morewaste your time.

The office staff was awesome. I had a fear of dentist and have avoided going but Dr. B always made…read moreme feel good and I have a new bride and I feel more confident then I ever did. I also have smiled more then I ever have in my life.

The 2 stars are for the great experience with the actual dental staff. The -3 stars are for the…read moreawful Lisa in billing. She made me cop out the full cost of the visit before I left, promising to refund the difference after they submit the insurance claim. Being on the hook for $700 is A LOT to pay out of pocket for an annual checkup, so I made it known I was apprehensive, but I do pay what I owe... Fast forward to 3 months later and Lisa STILL has not submitted a claim to my insurance, refuses to refund me and then bill later once she gets it together and submits the claim, and then continues to give excuse after excuse why the claim has not been submitted. She has sworn to me at least 6 times now that the claim was submitted, yet my very reliable insurance says otherwise. It's not even that a claim was denied - it simply was never received. The last time we spoke, I hung up on her because she was giving me an attitude about HER lack of doing her job. I told her to just give me back my $700 and bill me when she submits the claim, but she says "it doesn't work that way" (which is odd because she said they would refund me AFTER the claim, so why not refund me now, then bill me after?) Rather than argue, I ended the call. I don't expect the claim to ever be submitted. I hope her boss reads this because I get the feeling the rest of the staff has no idea how awful she is at her job. I will never return here, which is a SHAME because I loved the dentist and dental assistants so much.

Very nice dentist, the clinic is clean and the employees in front giving nice service! I would not…read moremind going back here if i have dental problem I visited again for my procedure. This time, all i can say is impressive! I could trust my whole life to the male dentist (I'm sorry, I was not able to ask even we were chatting). No kidding! My mom is a dentist, so I grew up not being afraid of any dentist procedure until I developed anxiety two years ago. But, with this dentist? PAINLESS! 0/10! Considering it's one of the major procedures. So if you are worried or being scared with your dental visit, I totally recommend you this clinic! Again, you can trust your life with him haha!

Been coming here for a little over a year. I'm so glad I found this place. Everyone is so ethical…read morehere. I went to another clinic before coming here where I was told I needed 4 fillings and came here and told I only needed 1! The hygienist who does cleanings here is so gentle and kind she always makes me feel so comfortable. All around a great experience everyone is so caring here would definitely recommend

With what other dental clinic would you look forward to a dental cleaning visit? Truth be told I…read morewasn't. Yesterday I had the great fortune to have Mandy do my teeth cleaning. Turns out her hubby is a grilling/smoking aficionado like myself. So for the first time ever during a cleaning we're talking Weber and Traeger and Arthur Bryant and my beloved Aaron Franklin and his Austin TX eponymous BBQ featuring his world famous beef brisket. (I even got to see photos of her visit there. All the while Mandy's cleaning my teeth with special TLC for my poor, periodontal disease-suffering gums. It's important to me when a hygienist can engage in interesting conversation while continuing to do a superior job on my teeth. All the hygienists here are great. Dr. Chobot remains our long-time favorite family dentist, and we've been to a few dental clinics in town. And to top it all off, his clinic is located in a gorgeous wooded area that you can enjoy from any chair during your visit. I also enjoy when they put the sunglasses on me before getting to work on my teeth. I'm always waiting for the 3D movie to be projected on the ceiling above my chair. Maybe someday...

I have been a patient of Dr. Robison for about 9 years. When you find a great dentist, doctor,…read morechiropractor, etc. -stick with them! His office staff are terrific. The hygienists, assistants are personable and very good at what they do. At Woodridge Dental the care is excellent, and I will be here for a very long time. Dr. Robison even makes injections no big deal for this chicken.

Dr. Gaskins is a wonderful dentist and her staff is top notch. They all care about your health and…read moreare open and clear every step of the way. So far I've been lucky to have wonderful cavity free check-ups with her. She's not quick to drill and has always made time when I've felt like there might be issues. I highly recommend her practice.

Dr. Karlie and her staff are very professional and friendly. Dorothy is amazing, when she cleans my…read moreteeth she is gentle, and fast. Plus they use products that enhance the visit, for example the fluoride application is simple and you could literally eat something after leaving the chair. Just really great people all round.

Dr.yeh has changed my life ,my smile and bite were horrible.I never liked showing my teeth and now…read moreeven though it is only the temp it looks great and I can eat so much better now the I have a solid bite. Thank you Dr.Yeh and team.

I will say that when I had insurance that this office accepted, they treated me differently. I…read moreswitched to an insurance they no longer accepted, but wanted to go back to where I had been before because I was familiar. Don't be like me. I came in for a cleaning and mentioned that I would be paying out of pocket or "cash" and I think that was my first mistake. I think as soon as they figured out I had a credit card in my wallet, it was game on! The dental hygienist was kind in nature, but proceeded to describe how my mouth was essentially a cesspool of calculus / plaque / etc. Which you'll later find out isn't true... They made it paramount that I get periodontal cleanings in ALL 4 QUADRANTS of my mouth. This is over $1,000 if you're paying out of pocket. They also put heavy stress on getting 3 cavities in my upper right area filled ASAP. Well I decide to be on my way after my cleaning. Go see another dentist because I'm 24 years old and really refuse to believe that my mouth is as nasty as they described. I have a beautiful girlfriend that kisses me on the mouth each day, so I mean maybe she could have given me a better opinion... I went to an office in Bremerton to get a second opinion and boy oh boy get your snacks ready: Doc in Bremerton essentially said that I was doing good on keeping up with my teeth. I told him about what the previous dentist told me (with the 3 cavities), and he said that it was only necessary for me to get 1 filling. No further appointments necessary... so I'll be getting that filling and will not be paying over $1k out of pocket for an unnecessary cleaning. It's really sad to be honest. I think it's a money grab just like many things in life. After all, my credit card inside their POS machine is much faster than trying to get ahold of an insurance provider. As soon as they know you have the money, it's time to bend the truth about patients' needs when it comes to procedures. I wouldn't recommend to my worst enemy.

Always make my daughter and I feel welcome. I love this place. You guys are awesome…read more#masterorthodontics @masterorthodontics #buzzybooth

I just want to start this review out by saying this is my first time ever leaving a negative review…read morein my 30 years. I have taken an adequate amount of time to make sure I can give an accurate review. My daughter first started her treatment at master orthodontic's in May of 2024, over the next 7 months there she had broken brackets almost every month, which was really hindering her progress. I wasn't positive if it was something she was doing wrong, or if the brackets were not being applied correctly. What I was told by many of the orthodontist assistants, was that they could identify by looking if it was a "hard" or "soft" break, hard being the patients fault, and soft being an issue with the application of the bracket. Twice in these 7 months I was told it was a hard break. I don't know the exact amount of times she had a broken bracket, but it was much more than 2. Finally in the 7th month, she went in and had yet another broken bracket. I expressed my concern to the assistant, simply stating I was worried about the fact that her brackets kept breaking and that she was hardly making any progress in this long amount of time, beings they couldn't move on to the next phases with her brackets consistently breaking. After expressing my concern, they brought Dr. Carlos over to speak with me (which I didn't ask for) but I was hopeful to get some advice, answers, etc. I expressed to him calmly that I was concerned about the number of breaks, lack of progress and said honestly that I was fully aware it could be completely my daughters fault but that I was just frustrated and wondered if there was anything I could do. He let me know that it had to be her fault and that he had no advice for me but that I was welcome to go to a new office. I was pretty shocked at that answer, in all these months I had never questioned anything and it felt pretty disheartening that when I finally did bring up 1 concern I was met with "you can change orthodontists" even though I was very honest that it could very well be my daughters fault. I told him I didn't wish to change orthodontists, thanked him, and made a follow up appt as usual. Fast forward maybe 2 weeks later, I received a letter from Carlos basically saying we are not welcome at his office anymore because he only wanted people there that raved about him and trusted him. He then went on to let me know in the letter about how he takes state insurance (which is what we have) as a service to the community, which I didn't feel was necessary for him to let me know, it felt to me as if he was trying to insinuate to me we were charity work and I should've been thankful and never questioned due to that. State insurance or not, he is still getting paid and I don't believe us having state insurance had any relevance in the letter. I did try to call and talk with him, but the receptionist told me that he just says we aren't a "right fit". I was genuinely confused and shocked but had to focus on getting my daughter new care. Because we do have state assistance, it was really hard to find her new care getting kicked out so abruptly. It turned out to be a blessing in disguise, we've been with our new orthodontist for 7 months now and have not had ONE SINGLE broken bracket. This is why I waited to make this review, I figured this would be the only true test to know if it were my daughters fault, or an error in application.. she has made SO much progress, I'm aloud to ask any question without any of the employee's getting their ego/pride hurt (that's what I truly believe this was about) One big difference I have noticed between the offices, is the assistants have been in practice for 10, 20, 30 years. While at master, most of them are young. I'm truly so disappointed in not only the care we received at Master Orthodontist, but the way we were kicked out for simply asking a question. Especially if you are on state insurance, be very careful bringing your child here. The process of switching office's is a lengthy one, you have to do the entire process over again and run the risk of your child being denied care by the insurance even if they already have their braces on. I know Dr. Carlos knows how the process goes and I felt he did it spitefully because I questioned him. Luckily it turned out to be for the best for us, but I just felt obligated to warn others about our negative experience and hope no one else has to go through the same.