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Fishbein Orthodontics - Pace

3.5 (4 reviews)
Closed • 7:30 am - 4:00 pm

Services - Fishbein Orthodontics - Pace

Orthodontics

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2 years ago

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7 years ago

Great staff!! Always kind and welcoming when you visit the office. Really clean and beautiful office too.

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Fishbein Orthodontics - Cantonment

Fishbein Orthodontics - Cantonment

(17 reviews)

After all the time and money there is no change in my teeth. I asked if there would be more and…read morethey said they did not know after treatment I said I wasn't happy with my smile and they started I would need to pay more then they stopped responding to my called when I asked for a supervisor

This experience has been the worst experience we have ever had with Orthodontist offices. This is…read morethe 2nd time my son has had braces.. the first company was in another state (put braces on several of our other children) and they were amazing. We are on round 2 of braces and our final leg whoo hoo!! When we first arrived we loved the office staff and the Dr. What a joy it was but over the past year it has turned into the most embarrassing and frustrating event. Aug 9, 2022 I payed half of the braces up front in the amount of $1,771.50. saying his father would pay the other half over payments: left contact information and all was agreed: I was told they would reach out to him setting everything up. (and YES dad has no issues with paying) Here is where the mess up started: Fishbein accidentally entered in the system that his dad would pay the rest of the bill up front. My second visit and everyone for the last year has been an issue which every time they say they have cleared up.....Let's get to why I am finally writing a review: Today, my son went to his appointment and when we checked out we were going to make another appointment but instead the receptionist decided infront of everyone in the room announce we can't make another appointment because of lack of payment on our account.....I was like I am confused so I called his dad he said he made $120.00 payment last thursday....so I am now so embarrassed because the lady now announced it to everyone that I have not payed and to find out this bill was payed last week I was confused. I asked how much was left on the bill? she said around 350.00 and he has a year left on his braces---I am in awe that this company has not privately dealt with this and in awe they received a payment last week with only 350.00 left on an over 10 months or more time frame he has on his braces. If I could do this over again I would NEVER come here again. I understand that mistakes are made but to continue to not fix them in a years time is crazy to me.....To not speak to a customer in private about billing issue is just unprofessional. To make matters worse the billing issue is not our fault.

Sims Orthodontics - Pensacola

Sims Orthodontics - Pensacola

(6 reviews)

I have been to a few orthodontics and this by far is the best one. The staff are friendly and I…read morelove that they have complimentary things to offer while you wait. I highly recommend them.

This review is solely based on my consultation appointment. Never expected to write a review on…read morethis alone but the office left such a great impression that I felt it was worth highlighting. Amy called me in right on time, gave me a warm welcome and provided me with a tour of the facility. Amy used the word family when describing the relationship they have with their patients and it felt very genuine and refreshing to hear. The reason for my visit was to get a second opinion on the work that I had done at my previous orthodontic office in which I was not fully satisfied with my treatment. Amy was easy to talk to, very understanding and was able to give me a very thorough explanation on my current dental condition and did a great job in addressing my main concerns. Getting a chance to speak with Dr. Sims was also a great interaction. I truly felt that he cared about my concern. He was able to explain my issue in a very logical manner, and he gave me straight answers as far as a game plan and how long it will take to get my final results. Amy gave me a gift bag, provided me with information to take home on the consultation, and I even received flowers on my way out. (it was in recognition of Mother's Day, but still a nice touch ;) the waiting area also has coffee and hot chocolate available. Wish that I would have gone with this office for my Invisalign treatment back when I started in 2021. I think that it would have saved me both time and frustration.

Fishbein Orthodontics - Pace - orthodontists - Updated May 2026

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