I visited this store today (3/13/26) and was genuinely excited because I had heard nothing but…read moregreat things about it and how knowledgeable the staff was. My daughter recently received a betta fish for her birthday, and I wanted to upgrade her tank with driftwood and plants. Since I'm new to this, I was looking forward to asking the "experts" a few questions. Unfortunately, that excitement disappeared the moment I walked in. As soon as I entered, the older gentleman behind the counter looked directly at me and then immediately turned away without saying a word. He wasn't helping anyone at the time. I walked around the store for a while and noticed a young woman cleaning items nearby. Not once did she greet me or ask if I needed help. When I was looking at the driftwood display, she walked by, so I asked a question. She gave me what felt like a dirty look, gave a very quick answer, and walked away. I initially thought maybe she was busy helping other customers, but that didn't seem to be the case. What made the experience worse was what happened next. While I was still browsing near the entrance, several other customers walked in. Every single one of them was greeted by the gentleman behind the counter. I hate to even bring this up, but it left me wondering why my experience was so different. I'm a Hispanic male with tattoos, and every other customer who was greeted appeared to be white with no visible tattoos. I truly hope that wasn't the reason, but I honestly can't think of another explanation for the difference in treatment. Either way, it was disappointing. I had specifically chosen to visit a local specialty shop because I wanted the advice and expertise that comes with it. Instead, I left feeling unwelcome and will likely just go to a big box store instead--something I was hoping to avoid. I hope this isn't the normal experience for customers, but it was certainly mine today.

Cool spot to bring the kids (on a budget). Also, nice activity to do on a rainy or cold day. The…read morefish were colorful and unique and fun for the kids to look at. There are also some turtles outside (back of parking lot). Located in an interesting dome structure (saltwater fish is on the second floor). Parents: I'd avoid a stroller, if possible. It's a bit cramped in here plus it can get crowded. Also, there are stairs to get to the top floor. Small parking lot in the back but also additional parking in the strip mall. Check out Uncommon Objects (interesting antique store) next door.

Freshwater and saltwater aquascapes are fun to build, and this place will have 99% of what we need,…read moreincluding the red-tail catfish.

After attempting to build my own pond and failed I called Austin aquascapes to make it look like…read morewhat a pond should look like. Drew came out and made my pond bigger and better than I could ever do. Price was better than some of the other people I have called too. Now I'm not embarrassed anymore when people come over since my pond is the first thing you see when you approach my house. Thanks drew!

Need help with cleaning big tanks call this place it has helped me save time and energy when neededread more

Wes Was on time, helpful, knowledgeable and made me feel safe while he was in my home. He helped me…read morechange my substrate clean my tank and get me back to a good starting point for my small freshwater aquarium. I look forward to continuing doing business with him moving forward.

I've used him for over 10 years and he's absolutely the best! He has been in the business for over…read more20 years and he's one of the smartest saltwater experts in the southwest.

I recently discovered Tim at Fishy Stuff through the Austin Reef Club. He definitely knows his…read morestuff, can do custom LEDs and tanks. His aquarium service plans are very affordable, too. I know who I'm trusting for this stuff from now on.

All the stars. First to last -- communication, timeliness, scheduling, expertise, planning and the…read moreNICEST guys in town. Clearly proficient, efficient and talented and made sure the job was done correctly. Couldn't recommend more highly and will be added to our go-to contacts for all maintenance and water features. :) THANK YOU. THE BEST.

Thanks so much to Zack and crew for an excellent job! The backyard is so pleasing now, and we…read moreappreciate all the education on how to maintain the pond.

We came in just to look around . The owner was very friendly and informative. If you have a tank…read morethey have all the things you could need here.

An absolute dream, they really do "have it all!" Super knowledgeable, family owned, 5 star service…read morein every way. They've got everything you need with reasonable prices and a ton of experience. The exterior is deceiving; I love the large inside layout, walking around this place makes me feel fintastic! They're also opening an extension for dogs and cats in the same area soon and I'm so excited!

I have had Kenton servicing my 120G Saltwater reef tank for over a year on a weekly basis and I…read morecould not be happier with the service. My tank went from struggling to an absolutely thriving reef in a short time after hiring them. Kenton provides some of the best customer service I have ever seen. Highly recommend.

Had my 100 gallon tank cleaned by Efrain at Trahpek Tanks. Was really impressed with his customer…read moreservice and work. My tank looks 100 times better. I highly recommend this company. If you need any fish tank services or cleaning. I'm happy, I'm pretty sure my fish are happy too. Lol, but seriously call these guy's if you want great service. Thanks guy's, for everything!!!

Ashley S is the best. She visited our kitties while we were away in May (apologies for the delay!)…read moreand we couldn't have been more pleased with her services. Her care and communication were top notch and when we need to be away in the future, we will be contacting her. Our three kitties were also thrilled. Thanks, Ashley!!

Lisa is great! We've used her to walk our dog Louie 3 times a week for the past few months and…read morefound her and her team incredibly helpful. In addition to walks around the neighborhood, She takes Louie to the park, nature trails and other fun activities. Louie is very grateful for Loving Pet Care and so are we.