The food was good, kind of expensive but what you do expect from good quality fish. However, rudest service. We were getting take-away because it was hot during the day, however we realised it wasn't too bad inside the store. When walking into the store, we were put on the spot about why we ordered take-away when we were inside. We didn't think it would be a big issue as we could still eat from the box they put our food into, however the guy working there seem to be so rude about it blaming us for ordering take-away instead of eat in.
First off, we decided last minute we wanted to eat in instead- it wasn't like we ordered take-away because we were confused on what take-away or eat in means. The guy seem to be coming off as if we didn't understand the difference and kept interrupting us as we were trying to explain the situation. This not only making us uncomfortable, but it also made us feel like he believed we were stupid.
Secondly, the fish was cooked perfectly however the dim sims and potato cakes were over done (especially the dim sims, they were burnt). The salad was too overpowering with vignette, but the tartar sauce was the best I've had from all fish and chip places I've been to.
Finally, maybe a little less aggressive talking to customers and more understanding of the situation. It wasn't a massive deal that we changed our minds to eat in, there were hardly anyone in the store so it wasn't like there were customers waiting to be seated. However not only were we uncomfortable, but also the fellow workers and those who were walking past in public. There was no need for attitude towards us and eventhou the conversation had passed, the guy gave off an angry face.
Overall, if you're going to eat here, get your eat in and take away right or else the guy will tell you off because clearly he has anger issues. read more