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FirstSteps For Kids

5.0 (3 reviews)
Closed • 8:00 am - 6:00 pm

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3 months ago

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3 months ago

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Love 2 Learn Consulting - Our promise is that we expand  horizons through Natural  Environment Teaching.

Love 2 Learn Consulting

3.5(23 reviews)
4.8 mi

Amazing The staff so friendly and do lots of activities…read more There is sooo much amazing project

Parents beware, I am a mother of a three-year-old autistic child. We have been very disappointed…read morewith Love 2 Learn consulting company. They lack communication within their own company. Scheduling does not communicate well with the staff. They will tell you one thing and do another. We finally found a BI that worked well with my son. We worked with her for a year and she had connected with my son. He was finally making progress. However, my husband's insurance was terminated. I clearly communicated with Love 2 Learn about our situation. I reached out to OC regional to get funding for sessions immediately. Love 2 Learn told me they would give us two weeks before they would replace the BI with another case. I had funding from OC regional in less than two weeks however, Scheduling did not communicate with the staff and the BI was already removed from our case. This was very disheartening for our family. I did speak with Ruben, after being informed that the BI was no longer on our case. He informed me that most of the time OC regional takes longer than two weeks and that they had miscommunicated inside of their facility. I let him know that I worked my but off to get funding and I even hand-delivered the paperwork to OC regional to get the process going fast faster. I continue to follow up with Love 2 Learn about the process, however they didn't communicate within their company. Ruben, did not offer to give us the BI back even though it was their fault for the miscommunicates. I have the Text messages to prove it. He told us that they have other BI that would work great with my child and they wanted to move his session to the afternoon. I was disappointed, I never asked to move session to the afternoons and my son does better in the morning. Honestly, I had an hard time believing that they had someone better to replace the BI I worked so hard to keep. Autistic children have a hard time connecting with people and when they finally do connect and you just take the connection away it's not easy for them to reconnect with someone else. Prior to this BI We had multiple BI that did not work out. Mostly because of the hight turnover. I've even had to report one of those BI for doing insurance fraud and time clock fraud. After she repeatedly claimed hours and they billed our insurance for dates she was not here. She was terminated from the company after I reported her, but imagine how many times she got away with it before being caught.

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In Stepps - Main Entrance

In Stepps

3.3(12 reviews)
16.6 mi

We utilize both InStepps ABA, and the Academy. So far our experience has been nothing short of…read moreamazing. Our son is really thriving here. When we came last January for a trial day I knew that we would have substantial challenges moving into a classroom setting. Our son was diagnosed at an early age and does have severe symptoms, as well as being non verbal. But after spending the last four years with various agencies in the DTT model at home, we were ready for a change. After our intake assessment, it was clear that our son wasn't ready for a classroom setting. So instead they made the offer for us to access the clinic for ABA and push into the Academy over time. He's really blossomed in this model. He's totally acclimated to the classroom now, and will be moving into the classroom full time soon. Any complaints I've had have been met with solutions and if there was a problem they could not solve they referred me to someone who could. Mr. Sam and Karlie are great teachers, and the classroom is amazing. Music therapy is twice a week and they have clinics for OT and speech. Once a month there are Saturday camps, and Friday evening camps as well. These don't have an additional cost except for siblings and as long as you have therapy hours available. Holiday events have been so much fun! The school doesn't require verbal only like every other competitor in the area that refuses to serve any other population other than tier 1 verbal kids. So that was a huge plus for us. The program is year round. Overall we are really satisfied, and look forward to the 2019-2020 school year.

I would like to counter the negative review listed recently . The ABA industry as a whole has this…read moreissue because it is unbelievable the work it takes to get funding. The driving and the distances to family homes often precludes a substitute if a session is cancelled last minute. (Especially in a county as huge as LA) Parents also commonly have to cancel at the last minute . What company has someone on standby to drive an hour to do a session that may not even work on the child's needs because they are not part of that case? Most parents would prefer someone they know to do these sessions , not some random other employee. What parent wants a sick therapist bringing germs into their home? I know from personal experience that Yvonne Bruinsma and her staff genuinely care about these kids. She isn't doing this to make money. She's doing it to change lives and finds her purpose in serving ,as do most of her staff.

FirstSteps For Kids - behavioranalysts - Updated July 2026

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