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    FirstService Residential Edmonton

    1.5 (15 reviews)
    Closed 8:00 am - 4:30 pm

    Services - FirstService Residential Edmonton

    Property management

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    Pleasantview Townhomes

    Pleasantview Townhomes

    (3 reviews)

    lived here for 7 years. They do not fix or rennovate while you are living there, the management is…read morevery rude, the maintenance team slaps paint over old peeling paint that peels again, had issue with black mould that they called " moisture discolouration" I reported cold wind blowing into my unit many times, I found the source a hole in the outside wall stuffed with plastic dish scrubbers, shortly after I gave a bad review on Google with photos I was offered a lease renewal and the had it revoked by a paper form. They refuse an explanation and repeat this like a broken record " we don't have to provide one, their website looks nice but this place is full of crime, you will get anything you leave out side stolen, they will so everything they can to stay with in budget and let the units fall into disrepair and would rather kick you out so they can slap more paint over the peeling paint and charge someone else more money

    "I am international student with a family. I have 3 years experience with Pleasantview Townhomes,…read moreand I can say that they are the best service I ever got in Edmonton. I have been really impressed with the service provided. From initial contact to final finding of a house on a very timely fashion I cannot fault the service. All requests and questions were responded to in a prompt manner and every part of the service was really wonderful. I appreciated the fact that the office is reactive with phone cals, that's really a strength. Also, I appreciated that the flat is rented exactly as pictures show (every single details)." I would recommend Pleasantview Townhomes to anyone who is in the same situation!"

    Rental Advisors

    Rental Advisors

    (20 reviews)

    Ikram in particular is an absolute nightmare to deal with. Says one thing, does another. Impossible…read moreto get ahold of by phone. The company doesn't answer the phone when there is anything that needs to be fixed. You have to leave a voicemail and hope someone gets back to you within a day or two. Frustrated tenants have reached out to me (as the owner) as they cannot get ahold of rental advisors but have urgent issues. I'm assuming it depends on who you end up dealing with but Ikram has been terrible. I had other people with the company before that were good but all seem to have left.

    I do not recommend using Rental Advisors to manage your rental property…read more 1) Moveout of tenants was brutal. My requests to ensure renters paid their utilities prior to moving out were ignored, damages were handled very poorly, and Rental Advisors milked every penny possible to make sure that I got literally $0 back. 2) They'll find you renters relatively quickly, but their tenant vetting system is flawed, I had to deal with an incredible amount of obvious damage ($15k) despite Rental Advisors reporting no issues found in their inspections. The incessant repairs and damage (to a brand new home) caused by the renters easily outweighed rental income. 3) Communication is awful. I was frequently sent invoices that were significantly incorrect, spurring incessant arguments with very rude staff that denied any wrong doing. 4) They are good at the easy stuff, collecting rent and forwarding a portion to you. However, if you have any repairs, they will hire low quality servicers at a very high price, and then charge you a ridiculously high "admin" fee for making the phone calls for you. You may as well manage it yourself. Run, don't walk away.

    FirstService Residential Edmonton - propertymgmt - Updated May 2026

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