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    Wells Fargo Bank

    Wells Fargo Bank

    (21 reviews)

    I remember when this was a great bank. Sadly they never recovered from the Covid days. Wait times…read moreto meet with a banker are terrible. They allow you to make an appointment, but they don't honor it.

    *NOTE MY ISSUE IS STILL NOT RESOLVED*…read more Wells fargo is the worst bank in the world. Wells fargo's customer makes me sick to my stomach. I made a transaction for $1000+ and canceled it the same day. Seconds after doing it. I gave Wells Fargo the transaction number and reference number of cancelation from the company. I opened 6 different 'investigations' over 8 months and gave them this information over and over. Wells fargo proceeded to call me a liar and closed every case without giving me my money back. Everytime I went into a bank location, zero help from the managers/employees. *Arms up in the air* "sorry, call the number." ??? I canceled a transaction, the money goes back to my account. It says that on the screen of whatever you're on "money will go back within 7-10 business days." An air-headed manager at wells fargo told me that because wells fargo doesn't have a relationship with a certain company I should use companies wells fargo had a relationship with...? Wells Fargo deals with any company, it's money. The way I've been turned away in their locations, and on their special phone number is complete garbage. Not one person I've spoken to on the phone or in their banks has any brains or customer service skills. I'm still out $1000+ that's mine; I have the reference number of cancelation. It's such an easy fix. A transaction was canceled, give the money back to the customer. Wells fargo continues to hold my money hostage and call me a liar. We are in a 'pandemic', they make you wear masks in their store. But for my situation, while many are struggling, they're robbing me of my money and offering ZERO help. Worst bank ever.

    Firstbank - banks - Updated May 2026

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