AMAZING!! Lisa's team did a fantastic job troubleshooting and correcting several errors my…read more'International Bank' made on a wire transfer. Tina stayed late ensuring "her member" was taken care of. PROFESSIONAL AND PERSONAL CARE YOU CAN RELY ON! I can't recommend them highly enough. Thank you! Margie

I had the pleasure of dealing with Brianna yesterday. She contacted our office regarding payment…read moreon a homeowners account, when I made her aware we were already working with Tyler regarding this and was provided other information from Tyler previously in the month, and asked her to follow up with Tyler, she explained that it was unnecessary for her to do that and out of line for me to ask. I proceeded to tell her we were already given incorrect information and to verify with him. There was already an extension placed on the account due to this and would like her to verify she was unwilling and refused to verify with him.

Received great customer service from Ben. He was very friendly and thorough. I prefer going to this…read morebranch. The associates there are helpful.

Quite possibly the worst customer service on the planet. certainly in metro Denver. Do not use the…read moredrive thru. They don't have enough tellers and probably should close it because they leave you sitting out there FOREVER with no acknowledgment of your presence. If I wanted to use the lobby I certainly would not go here.

I am surprised to see such a negative review of this branch. I feel that of all the Wells Fargo…read morebranches I have visited in the country, this is by far the best. Yes- they still have Wells Fargo policies and jargon, which can be frustrating at times. And yes, they are part of the mega-giant corporate banking world which so many people detest. However, the employees here are fantastic and make me glad I bank here. Every time I have gone into this location, whether it was for change, a deposit, withdrawal, or questions about my account, I have always felt the staff went above and beyond to help me. On one occasion, I was waiting in line to get some quarters for laundry, and a manager asked me if she could get my change immediately, instead of having to wait in line. Of course, I said yes and she ensured that I received everything I needed in a prompt manner. I have seen her since on several other occasions, and she is always directing people to the appropriate area of the bank and watching the tellers to ensure the fastest service possible. The tellers here are also top-notch. They take the time to learn your name and always have a smile and something friendly to say. Often, they will look over your account (with your permission) and offer additional products/services to help you save money and avoid fees, yet they are never pushy about it. I swear, this branch of Wells Fargo has hired the best staff. All of them tend to brighten my day, which is not an experience I typically have when walking into a bank.

*NOTE MY ISSUE IS STILL NOT RESOLVED*…read more Wells fargo is the worst bank in the world. Wells fargo's customer makes me sick to my stomach. I made a transaction for $1000+ and canceled it the same day. Seconds after doing it. I gave Wells Fargo the transaction number and reference number of cancelation from the company. I opened 6 different 'investigations' over 8 months and gave them this information over and over. Wells fargo proceeded to call me a liar and closed every case without giving me my money back. Everytime I went into a bank location, zero help from the managers/employees. *Arms up in the air* "sorry, call the number." ??? I canceled a transaction, the money goes back to my account. It says that on the screen of whatever you're on "money will go back within 7-10 business days." An air-headed manager at wells fargo told me that because wells fargo doesn't have a relationship with a certain company I should use companies wells fargo had a relationship with...? Wells Fargo deals with any company, it's money. The way I've been turned away in their locations, and on their special phone number is complete garbage. Not one person I've spoken to on the phone or in their banks has any brains or customer service skills. I'm still out $1000+ that's mine; I have the reference number of cancelation. It's such an easy fix. A transaction was canceled, give the money back to the customer. Wells fargo continues to hold my money hostage and call me a liar. We are in a 'pandemic', they make you wear masks in their store. But for my situation, while many are struggling, they're robbing me of my money and offering ZERO help. Worst bank ever.

This was my branch bank through all of college. Fortunately, chase has done a great job with me so…read moreI rarely need to come in! I've opened an account here, come in to clarify charges, and have made large deposits. You can also put in a request to withdraw money in a foreign currency. While he exchange rate isn't stellar,it gets it done when you're restricted by a lack of vehicle and has a more favorable exchange rate than the airport!

Horrible Customer Service every time I've been in this location canceling my account because of…read morethis place

I'm actually in the first bank building had an office inside seen a neurologist, Dr. Hammerberg…read moreSuite 400 I have severe migraines, and lately they've been terribly worse than what they normally are where they have been taking my life away. I've been sleeping days away, which is very sad and depressing to me because I'm not that person, it's taken a few weeks to get in but I'm here today to finally see him and hopefully get some good news or whatever news I get. Just praying for the best ‼ Thanks For The Read Until Next Time .....

We've been with 1st Bank, 80th/Wadsworth for over 25 years. We recently purchased a new vehicle,…read moredealer let us write a personal check. Funds were transferred into 1st on 21st. I moved the required amount 25th, they bounced my check the 27th. I'm glad I have turkey day to cool off before I go in to get a cashiers check on Friday.

I love coming to this branch! The minute I walk in they greet me by my name before I can even put…read moremy card in. I love that level of customer service. They have always been extremely helpful and friendly. This is by far the best Chase Bank branch due to their exceptional customer service. They are quick, efficient, and go above and beyond.

Frustrating credit union to start doing business with, yet I think people are afraid to give them…read morebad reviews because they are so NICE. I am updating this review after being with Bellco for three years. My first couple months with them were a chore, however I have remained at Bellco for their friendly service and convenient locations. Here is a snapshot of the initial issues: Account #1: Personal account. My debit card never arrived. After waiting two weeks, I was asked to come into the branch so they could remake my card for me on the spot. I arrived within two hours and the branch's card printer was broken. They sent me to another location to get my card made. It then took until our 3rd month to start receiving paper bank statements. Account #2: The business account. Second verse, same as the first: Wait two weeks, card never arrives. This time this branch was able to reissue me a card. The card, however, did not work for purchases or at ATMs. Swallow hard ... another trip back to the branch. After a teller was unable to fix my card, a manager went through my account and said it had not been setup correctly. As an added bonus, a 2nd debit card was issued on my account that I did not know about and never received. Fantastic. On two occasions my weekly scheduled internal account-to-account transfers stopped working. These transfers worked for months and then stopped for no reason. The first time it happened, transfers did not work for a few weeks. For the second time they did not work for a week. In both cases, Bellco did not alert me, I had to discover it for myself. Notes for BUSINESS ACCOUNTS: You must use an Excel 1997-esque "Financial Management" page to create a report that generates a transaction history that you able to export/download if you need to look at several weeks or months. This makes monthly accounting duties take longer. Also, my old credit union issued a business debit card on day one, and free checks arrived within 10 days. At Bellco, I had to order my own checks on my own time and on my own dollar. Their tellers are 5-star people and excellent, as our their numerous locations. For these two reasons, I have looked past the initial issues and have stayed with Bellco.

Looking for the lowest auto loan you can find? CHECK…read more Looking for a great Credit Union that offers deals/discounts/rates? CHECK. Looking for friendly & helpful staff? CHECK. Bellco really does have a lot to offer! I recently came here to finance a car and not only found everything i listed above, but had a great experience here! :)

Went to this location and everyone was very friendly and helpful! I will be returning to this…read morebranch in the future

I stopped in to get a loan. The loan officer met with me, and said I needed to follow up with him…read moreafter removing a credit report freeze. I did that, then called the loan officer, as he had instructed, but he did not return my call, so I left a message on his phone. He didn't respond to my phone message. Then I sent him a text message. Again, he didn't respond, so I went into the branch and was told to wait. I did, but he didn't even speak with me, so I left. I have been a customer for more than 35 years, and am astounded by this total rude lack of customer service! I have a credit rating of 810, am a responsible borrower, and have been a long time loyal Wells Fargo customer. But maybe now is time for me to consider developing a relationship with a bank other than Wells Fargo -- one where customer service is practiced rather than just lip service.

The employees are always nice in this bank. It's the kind of place that remembers you by name. I…read moreappreciate their kind, speedy service!

From the owner: First Interstate Bank in Lakewood, CO offers a comprehensive suite of personal and business…read moreproducts to take care of your diverse financial needs. Whether you're a first-time home buyer looking for a mortgage, an established business looking to streamline your payment methods, or someone who is ready to plan your financial future, our local banking experts at the First Interstate Bank Lakewood branch will help you reach your goals. First Interstate Bank is a community banking organization headquartered in Billings, Montana. With nearly 300 locations across our footprint, First Interstate is still run on the same principles as when it was founded by Homer Scott, Sr. in Sheridan, Wyoming in 1968 - to take the best possible care of our customers, our employees, and the places we call home.