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    First Valley Medical Group

    2.0 (4 reviews)

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    De Silva Medical: Pamela De Silva, MD

    De Silva Medical: Pamela De Silva, MD

    3.1(25 reviews)
    2.9 mi

    I have been coming to Dr. De Silva for about four years now. She has always been helpful in wanting…read moreto help with whatever issue I was dealing with. She even showed great sympathy for a situation I was having great difficulty dealing with myself. I'm not too sure how there are reviews about how they've never met with the doctor or that she showed no regards to them because I have never experienced this myself and have dealt first hand with great professionalism by Dr. De Silva. Her staff is very friendly as well and is always very helpful and accommodating. The wait time can be a bit crazy but never has it been two hours. My more recent appointments have been in the 8-9 am hours and I've noticed that you get seen faster during this time. I recently started with their Skin Care Club and my first experience was amazing. The explanations of your skin troubles, which by the way my skin is pretty damn good :), was helpful in remedying them. The Esthetician listened to your concerns and made note of what she was seeing and what plan would work best. The facial received was relaxing and the environment put you in a zen state. Made me wonder why I don't pamper myself more often. I'm honestly an extremely happy patient/customer of Dr. De Silva and her medical group and just learned her husband also does acupuncture. I'm glad there are so many choices they cover so you're not having to go from doctors office to doctors office. If you could be just a tad patient I can guarantee you'll be happy with the staff, Dr. De Silva, the facilities and amenities that a little wait time 'ain't never hurt nobody'.

    Where do I start? This has got to be the worst medical office staff in the AV!! I haven't even been…read morethere a year & they have dropped the ball with every single visit!! Beginning with the first visit, that I waited 3 months for, I was not on their schedule!! Thankfully, one of the staff members remembered scheduling me, however, I waited 2 hours while they "worked me in". They have dropped the ball on prescriptions & lab orders EVERY SINGLE VISIT!! The most recent error was sending the wrong rx to the pharmacy, which cost me $100. Unacceptable the way they rush, assume & quick to give out the wrong info. Dr. DeSilva is wonderful, but once you leave the treatment room after talking with her, nothing gets done!! I've had to repeatedly ask for lab orders & rx's to be sent out. In addition, they failed to update orders in the system. How embarrassing that the Dr has to call the pharmacy to see what the last dosage was because her staff failed to update the chart. Complaints to management & Dr DeSilva were a total waste of time, nothing has improved, it just gets worse!! Moving on to where patient care matters & I'm taking my husband with me!

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    De Silva Medical: Pamela De Silva, MD
    De Silva Medical: Pamela De Silva, MD
    De Silva Medical: Pamela De Silva, MD

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    Heritage Health Care - Interior of Heritage Health Care - 38209 47th St. E, Suite C, Palmdale, CA 93552

    Heritage Health Care

    3.3(14 reviews)
    3.8 mi

    I just switched to Heritage from Kaiser. I got my first physical with Dr. Woodcock. The doctor and…read morethe Heritage staff were great. I highly recommend. The care I received was amazing!

    STOP BEFORE YOU GO DOWN THE RABBIT HOLE !! Great doctors but the incompetent rude staff is the…read moreissue. When you call about your prescription your information is taken and if you do not follow up, nothing happens, your PRESCRIPTION dies right there. Days later When you call back regarding your PRESCRIPTION mysteriously you are told there's no record of you ever calling. Then the games start, "well did you get the name of the person that you spoke with, the date and time of your call"? SAY WHAT??? SERIOUSLY ??? My apologies, I did not know I had to go to this extent to have a PRESCRIPTION refilled!!!! Micromanaging your operation to get my prescriptions is not something I'm used to. This seems to be a trend lately. Unless you call days sometimes weeks ahead of time to let them know your prescription needs to be refilled it simply goes unanswered. You have to micromanage; calling the doctor, calling back a day later confirming they received your phone call the previous day (often several times) and actually calling the pharmacist to confirm that they received the information from the doctor, then the allotted time required for your pharmacist to fill the prescription. All this just to get a prescription filled by HDMG it's ridiculous. All of this has to be completed BEFORE, your PRESCRIPTION runs out. Now when the system breaks down and believe me it will, as the employees are inconsistent informing the doctor about your refill. You have to go through this process all over again. It's truly sad this level of medical care has depreciated to refill one PRESCRIPTION!!!!! There is always some excuse why the HDMG PRESCRIPTION refill process did not happen. Over and over and over month after month it keeps getting worse!!!!! I've been with the same doctor for many many years and wIth the switch to HDMG is where and when all the problems started. Over the past few years the selected few great employees who truly helped patients from the support staff have left! When my doctors leave I'm leaving this place faster then Johnny left Amber. No need to continue to be dumped on by this place!!!!!

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    Heritage Health Care - Giving free Health Screenings at the Expo De Salud- our HIspanic event! Check out our website or Facebook page for other dates and times.

    Giving free Health Screenings at the Expo De Salud- our HIspanic event! Check out our website or Facebook page for other dates and times.

    Heritage Health Care - Good Advice!!

    Good Advice!!

    Heritage Health Care - Giving free Health Screenings at the Life Festival at the AV Mall in Palmdale! Check out our website or Facebook page for other locations.

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    Giving free Health Screenings at the Life Festival at the AV Mall in Palmdale! Check out our website or Facebook page for other locations.

    Kumar Kain MD

    Kumar Kain MD

    3.0(2 reviews)
    1.9 mi

    Dr K Kumar is the best Dr I've ever had. Advanced Imaging told me I had cancer he told me I do not…read morehave cancer there is no cancer I took another test and just as he said I have no cancer he's the smartest Dr I know he knows exactly what he's talking about he's very nice to the patient very understanding. I wouldn't give him up for the world

    This "doctor" and his staff are the worst I have ever encountered in my almost 60 years of life…read more Lets start with the office staff, impossible to even get through to the office over the phone, phone service would not work for several hours on random days, would get hung up on by office staff after being on hold for over 20 minutes. Would be promised a call back which was never received. There is no option to leave a voicemail message. Had to work harder than ever to get them to complete my disability paperwork which my livelihood (mortgage, bills, food) depended on. Was then charged money to complete this paperwork which I've never heard of in my life at any other medical office. Now, lets move on to review the doctor. Doctor prescribed me expensive medications which turns out I did not even need. After receiving a free trial of this expensive medication and telling them I could no longer afford, the staff suggested my caregiver use HER insurance to get it for me, how shady is that?? I started receiving ointments and medications via mail which I never signed up for either. For some reason even though Kumar was the doctor I would see, my disability paperwork was completed by a Dr. Martinez which I've never even met, why is this? Does Kumar even have a license to practice anymore? After suffering through all this I google to find out he has done very many shady things, so I would not be surprised if he was no longer allowed to practice and I really don't think he should be. Avoid this doctor at all costs.

    Kat Motlagh's Health Clinics - Logo

    Kat Motlagh's Health Clinics

    3.1(15 reviews)
    9.9 mi

    As a PCP I found her rude, unprofessional, and dangerously haphazard with healthcare…read more I got a bad feeling when I came to my first appointment visibly injured--bruises, scabs, and cuts on my legs/arms/hands--and she didn't comment on it at all. It was due to a nasty fall, not serious, but I thought it odd that Dr Motlagh didn't seem to notice or show any curiosity/ concern. Not a dealbreaker, but she was one red flag after another after that. Also, as a new patient, she makes you sign a form waiving a right to legal action, forcing you through arbitration if she commits medical malpractice. She overbooks and under-serves her patients. When I asked about it, the nurse told me a wait of 30-60 minutes was STANDARD. Sure, that's happened sometimes in past clinics due to the dr giving each patient careful time and attention on their care...but she does not. My time with her felt like she was rushing me out the door. Other doctors will apologize for even a 15 minute wait--after a 45 minute long wait, Dr. Motlagh told me "If you don't like it, you can leave." I definitely felt like I was being milked for as much money as the practice could get, and not just overbooking more patients than she can handle. It's crazy that office policy is to book you to come to a follow-up appointment (with a copay charge, of course) just to go over lab results before you even get those labs done; every doctor I've ever had will email or call with the results; followup appointments are only for if something serious is found in the labs. Being kept waiting almost an hour for that ten-minute appointment is also very unprofessional. The office also made several mistakes with my healthcare, including not knowing why I was in the office, not consulting the info I provided about the medications I was taking when prescribing me something new, and rushing me to the point that I had to chase the doctor down in the hallway just to get her to answer a question about my health. I'm not surprised--she seems so rushed and behind that I don't have confidence she's taking the time to treat patients right. I've never had a doctor where I felt I had to advocate so hard just to get routine healthcare done right. While her bedside manner can be nice at first, she gets very mean-girl energy the minute you express an issue with anything she says or does. Her language and tone were shockingly dismissive. The rest of the staff is okay, though clearly overworked. I would literally rather drive to Santa Clarita or even LA to see a halfway decent doctor than go to Dr. Motlagh's ever again.

    I am very anti medical professionals, however, I come here once a year and the service here is…read moreexceptional. I have had zero issues, she is very thorough and fills you in with any and all info you need or questions you may have. The office is very clean, the staff is friendly and the Dr is great.

    Photos
    Kat Motlagh's Health Clinics - Dr. Katayoun Motlagh

    Dr. Katayoun Motlagh

    Kat Motlagh's Health Clinics - Dr. Katayoun Motlagh

    Dr. Katayoun Motlagh

    Kat Motlagh's Health Clinics - Dr. Katayoun Motlagh with her team

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    Dr. Katayoun Motlagh with her team

    First Valley Medical Group - internalmed - Updated May 2026

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