Very communicative, on time and did a great job overall. Was in a bit of a time crunch for a carpet…read moreclean and Allen's delivered. Highly recommend.

Carpet cleaning appeared to go ok. I'm knocking off 3 stars because of the tip screen put before me…read morewhen I was paying at the end of the job. It's simply not appropriate to add a tip screen for a job of this kind and one so expensive. In addition, tips are for exceptional service. How is the average customer supposed to know if they've received exceptional carpet service? Lastly, the tip screen at check out also creates an awkward moment between the customer and the tech in the customer's own home. This is most unacceptable. Dry-N-Clean should pay their own employees what they think they deserve and charge accordingly. That should not be left of to the customer.

This is by far the most incredible Carpet cleaning company…read moreMy carpet looked brand new after Josh finished the job. They exceed my highest expectations. Very professional and truly care about you as a client. I will be a lifetime client and will never want any other Carpet cleaning company as This one the Best Ever... BarNone They put the 'W' in Wonderful And the 'E' in Excellence. 100 stars

I recently purchased a "Deep Clean service" from J's and its was quite the opposite as advertised…read more It was quoted at $425 for a top to bottom full service 2br 2bath+ office and nursery it included the rest of the house as well . You can see all of the items on their cleaning Checklist and I'd say maybe 25% of them were done. https://www.jcleaningservice.net/cleaning-checklist Ultimately I was charged $440.25 so upchaged from the quote and they sent 1 person for 3 hours (not sure how it possible for one person to do a deep clean in 3 hours to start with). Either way they completely skipped over one of the bathrooms, Didn't even vacuums parts of some rooms, for example there was a pair of shore in the corner of one room and they were just vacuumed around, its something had to be moved (no matter how small it was just skipped over). Oh, and did I mention they didn't even bring their own vacuum they had to use mine? No dusting was done, fan blades all still covered in dust, no baseboards or corners cleaned no matter how accessible. They say they will wipe down microwave inside and out and cabinet faces, didnt do that, didnt even clean some parts of the counter around my coffee machine. Id break it down to I paid someone almost $150/hr to use my vacuum to do a bare minimum clean that I probably do a few times a week. I reached out and told them i was dissatisfied with my service, provided photos and video of all of the issues they apologized and said they would refund me, so I waited and then the refund never came, I reached back out and they said it should be 7-10 days for the refund to come and it still never came. That was close to a month ago now. I'd would suggest quite literally anyone else. 0 out of 10.

I normally use Stanley cleaning company and accidentally scheduled ECO CARPET PRO in the hustle of…read moremoving . Wow it turned out to be a blessing ...I'll never use another company again , Im so grateful for ECO CARPET PROs incredible service. I highly recommend "Willie" he's an experienced expert in the carpet industry and was able to remove all traffic stains from the carpet, Willie's expertise and professionalism makes us SATISFIED CUSTOMERS , we will continue to use this company and highly recommend "Willie" at Eco carpet Pro. Thanks

Not worth the money. We had them come out after our first home purchase. They cleaned all of the…read morecarpeted areas. Once they were finished we paid and they went on their way. Being the hectic moving day that it was, we didn't look at the corner baseboards like we should have. I noticed there was an abcene amount of dog hair from the previous owners that did not get picked up. The company called later that day to see how the service went. We told them what we found. After contacting the technician that came out, he admitted to not even vacuuming before steam cleaning. He came back out to vaccum what he missed. A week later, we did another through vacuuming on our own and the picture posted is what we pulled from just one pass of our small little vacuum.

It's me again! I'm back because I have realized I have done this company a huge disservice of using…read morethem loyally for years (because there's just no other need for anyone else) and have not posted any before and after pictures. SO! I am here to fix that grievous error. Jeff is always very friendly, professional, extremely proficient and again there's literally just no need for me to use any other services. I love being able to give them a call, request their services, scheduling takes only a few moments, and then voila my carpets (and furniture on occasion) are back like new. Mind you, I have three little fur babies and light carpets and thanks to Complete Carpet Care my carpet looks, smells, and feels great! You can be the judge yourself though. Thank you guys a bunch for being a really reliable and professional service with beyond amazing customer service! Sorry it took so long to finally write a decent and accurate review because it's beyond long overdue. Also, when I was shopping around the prices are beyond fair and it's honestly why I'm able to even keep my carpets the way I do. Hands down you will NOT find better service for a better price there's just no way. I'll also go as far to say as I enjoy Complete Carpet Care's service so much that I wouldn't trade companies even for a lower price because you just can't beat consistent great customer service, reliability, and work quality. That is just my opinion though.

100%, hands-down, absolutely THE BEST carpet cleaning in Chesapeake-Hampton Roads. Jeff…read more(owner-operator-cleaner) was prompt, communicative, efficient, and conscientious. I did my due diligence and Complete Carpet Care's prices are comparable or better than anyone else in the area, without all the sneaky add-ons and up-charges (spots=$, pets=$$, pretreat=$$$). My carpets look better today than when we moved-in 12 years ago. Thank you Jeff! I'll be a repeat customer.

David's Restore Carpet Cleaning is excellent! David is very knowledgeable and explains the whole…read moreprocess. He uses top notch professional equipment, techniques, and products. My couch looks and smells brand new. I have a cat that's really done a number on my couch and he made it fresh, clean, and spectacular. It's a miracle! High quality cleaning at a reasonable price. He is efficient and communicates very well. I highly recommend!

David did an amazing job restoring our carpet! We had a few pet stains and odors and his 4-step…read moreprocess left the carpet looking close to brand new! He's very nice and personable and his prices can't be beat as well!! He will be my go-to carpet cleaning guy from now on. Thanks again David!!!

Today I had my kitchen floor ceramic tile cleaned. It looks like NEW!…read more Techs were timely professional and did a fabulous Job. I highly recommend and have recommended Stanley Steemer for years! Well worth the price too.

I recently had Stanley steamer come to clean my carpet in my bedroom apartment and was highly…read moredisappointed. They were in and out 20 minutes tops. I questioned them about the look of the carpet while they were there, but they said when it dried,it will look better. The carpet looks as if it has not been cleaned. I have used Stanley steamer in the past years and was satisfied to have a one bedroom cleaned and it wasn't cheap This is my last time using them. Bad experience

Excellent experience...impeccable customer service. Very responsive. My couch and chair look brand…read morenew again! I will be a repeat customer!!! Thanks. Invested in the customer experience, acted as a consultant, science of cleaning different materials with appropriate technique and chemicals, extremely responsive, arrived precisely on time, professional ... Candace N Berry

This company said they had a 100% guarantee and failed to honor it when their services did not meet…read morethe expectation of the property manager in terms of both the home cleaning and carpet cleaning services. They failed to respond to inquires from the property manager and the BBB. They since have merged with another company called Masterkleen. I am a veteran as well and am very disappointed that this situation couldn't be resolved and that I was charged $399 for unsatisfactory services. If you do decide to use them I would recommend not paying them until you are 100% satisfied because as I stated they did not honor their word and guarantee with me. I have documentation of all of the correspondence with you and BBB and my payment receipt from the bank that showed I paid on time. Yes, I am a veteran and again it's a shame that we couldn't address this in a more professional way. Again, if you chose to use this company make sure you are 100% satisfied.

I was looking into having the air ducts and dryer vent cleaned for a while now. I had held off due…read moreto overall cost, but I finally decided it needed to be done again as the allergies were in full bloom. After looking at several places, I found KwikDry through a Valpak mailer. After contemplating different businesses, I decided to go with them since there was a great coupon in the mailer for air duct cleaning. The date of the cleaning was on July 9, 2025. When I called them the first time, I spoke to their answering service. We went over what I wanted to look to have done. There is an additional $50 discount on the dryer vent cleaning if you have the air ducts cleaned, so I took advantage of that too. They also do tile and grout cleaning, so I had them do that as well at the front door and in the kitchen. They arrived at the time they said they would. He was very thorough about what the process would be and the timing the job would take. It was no surprise that it would be a few hours to go through all of the air ducts and dryer vent. He was also up front that the tile and grout cleaning may or may not change afterwards, but I still wanted to proceed with that anyways. The overall process took about four hours total. That wasn't too surprising to me. The air ducts were the biggest thing that needed to be cleaned and sanitized. I would still get some additional allergy symptoms like sneezing and such for about a day afterward, but since then, the allergies have calmed down quite a bit. It had been about five years since either were cleaned. The dryer vent was long overdue for cleaning, and he showed me just how much he collected out there. It was much more than I thought it would be. The last part was the tile and grout cleaning. It seemed to be a fairly seamless process for him. He wasn't sure if the colors would change much, but after it was done, those floors looked so much better. I never thought to get a before and after picture on that in the moment. Overall, this was an excellent experience that I had with them. I will be looking out for future coupons from them in the years to come and have them come back each year so that it doesn't get so bad. He did say though he's seen a lot worse, and he said he could tell that we change the filter frequently, which helps keeping the ducts to be piling up with dust and debris. If you're looking for a budget friendly place to have your air ducts and such cleaned, be sure to check them out.