The old Asian lady with glasses who worked in the evening shift as the front desk lady was…read moreconstantly portraying herself as a nice person but you could tell she was just putting on that appearance to sound professional but her actions were anything but. She went and reported me to someone on her personal number after barely checking in and asking her a question. After waiting for nearly half an hour I had to ask that lady a couple times how much longer it was going to be and If I didn't in soon I was going to leave but I told her I needed a paper to leave my email and phone so someone could take my info and delete my acct. the last 4 times I was here I always had to wait a long time to go in to donate. I said I didn't want to come back and was trying to leave and was pretty upset by then. So thìs old Russian lady (maybe) came out and was saying I couldn't be upset there and to come with her. I told her I was trying to leave my info so someone can remove me from the system. Somehow she dragged me to the intake room and forced me to give her all my details. She wanted to see my arms and I was embarrassed of my severe eczema rash's, scars, and scabs but she kept insisting and said I was a drug addict she needed to check my skin. I got up quickly and said excuse me????? She kept assuming I was a user. I wanted to leave but she just ket insisting I stay and finish the process. I was forced to show her my eczema and very embarrassed but I did lift up my jacket sleeves and barely showed her. She tried to lift my sleeve and check my arms and kept insisting she needed to see both arms. She offended me and kept pushing I stay. She yanked my thumb and placed in this medical ring and later claimed it was to check iron. My "iron" was a little short and said I was not eligible to donate but had the tenacity to say I could come back tomorrow. I could tell she was a liar because I have stopped using my weight loss injection since mid January this year and I asked if what she said was true then how come I had more iron while still on my weight loss injection and always qualified to donate. Thìs was her way to shut me up or calm me down but because of her and this uncomfortable asian lady at the front; patients in need of healthy will have one less unit to help keep them alive. It is very unfortunate the evening staff are "short staffed" but it's still no reason to overbook people for the same slots when there aren't enough technicians. The American Red Cross were quite pleasant in the beginning but since the time before last and this last one, things have gone downhill quite a bit. I was severely bruised up for the first time ever by a young male technician and I thought I was never coming back but they kept sending me desperate emails asking me to donate again. So I did but after my experience last night, I'm convinced they don't need my help and think lying to me and stalling my time is okay but it's not. They were phonies in my opinion and don't deserve to represent American Red Cross. Neither can do their jobs without being manipulative in the process.

Best donation center ever! Caring staff and volunteers. I have a pleasant and encouraging…read moreexperience every single time I come here. Thanks Red Cross!

Safety Training Seminars provides it all. I renewed my BLS, ACLS, and PALS. They provided practical…read morehands on practice and great visual feedback during practice portion. It was easy to schedule and sign up. Overall a great experience. Thank you!

This was my first experience using an online format, and in person skills class. Learning platform…read morewas straightforward and learned what you knew as you moved through the course. I enjoyed doing the in person skills without others around. The system gave good feedback on rate, depth and quality of compressions and breaths. It was easy to navigate and overall a good experience. I would definitely use them again for future certifications.

I got both my AHA BLS and ACLS certifications through Cali Academy. Chitra was great! Very…read moreinformative and answered a lot of questions I had. The class is located in a large building with plenty of outdoor parking. I'll definitely be back to renew in 2 years!

This was my first ACLS class and as a newgrad, I felt very nervous. Chitra and Priya were very…read moreknowledgeable instructors who made the learning process easy with great analogies and scenarios that helped me understand the content with confidence. I never felt rushed, and Chitra ensured that I was competent before moving forward. I would highly recommend Cali Academy for any certification. Thank you, Chitra and Priya, for helping me succeed!

Instructor Sarah is very thorough and helpful! I learned a lot in both classes I attended in San…read moreJose

Izaak was our trainer. He was enthusiastic and very knowledgable of the content he was teaching. I…read moreenjoyed taking this training and glad that I got him as my trainer.

Great training and really knowledgeable, perfect for groups and certification. Jimmy is really good…read moreat what he does

I had the opportunity to take an introductory stop the bleed course with Jimmy on a Saturday…read moremorning. He was energetic, down-to-earth, and an overall grade instructor. We got to learn about different tourniquets and packing, wixom great practice material. I think this is a skill that everyone should have in their arsenal. He also guided into real world examples, and underscore the importance of these basic skills. You even get a certificate of completion, which I wasn't necessarily expecting, but which I appreciated. There are also other courses available, for those who want a more in-depth understanding. Definitely an opportunity you wouldn't want to miss! I would definitely ask him to come and give lectures in the corporate setting, which seems like people enjoy as well.

I really appreciate the support I received from a gentleman here. I signed up for the self directed…read morecourse and I have been re certified 7 different times and this was the most frustrating. However the gentleman made it go smoothly and answered my questions and gave me feedback to support improving the skills I needed to. Thank you all CPR!

Everything worked as expected, and very clear instructions, all was self paced. Staff was friendlyread more

Did a CPR and first aid training as we are expecting our first child soon. The course was very…read morecomprehensive and covered a variety of topics such as poisonous bites, choking, allergic reaction etc. The instructors Logan and Pam (she is the CEO of the company) explained everything from care providers and parents perspective. Also they covered how to care for adults, kids and infants. Definitely recommend!

Work scheduled our CPR training class for this morning. We had Jacinto (Jay) Trevino as our…read moreinstructor. I've done a number of CPR classes and this one was GREAT. Jay kept the class fun, moving, interactive and engaging. Jay is a great instructor who knows the material well. Would recommend Jay any day.

AHA - offers BLS, ACLS, PALS (BLS: 3.5 hours) - not shorter…read morefor renewal Quan is a great instructor. He is able to explain medical concepts in a clear and concise way. His lecture is informative and relevant to the course. He is able to wake us up with his witty comments and go right back to the topic. The hands on portion will make you feel like you can jump right into high quality CPR. Overall, this is a great class! I wish they could offer a shorter and more concise refresher for renewals.

Recommend both CPR AND first Aid classes in the morning with Mr Quan Ta, mentor, guru and clinical…read moreinspiration

Needed a CPR/First Aid certification ASAP for a new job. Ms. Martinez's site was one that came up…read moreafter a quick Google search. She had the best price (when paying on-line), offered several different locations and dates. I was able to find a convenient location with a training offered within two days. The registration and payment went smoothly and, two days later, I arrived for my class. As it turned out, others had either cancelled or switched to other days thereby giving me a private lesson! The videos were very informative and Deanna followed each one with additional commentary. I was able to practice on adult, child and infant CPR training mannequins. In addition to, practice with an EPI pen, bandaging an arm and used a "practice" AED machine on the adult mannequin. After the class, I was supplied with my CPR card and a keychain CPR mask. I was extremely satisfied and highly recommend Deanna for someone looking for CPR/First Aid certification.

If you're looking to take a CPR class I highly recommend Deanna. She explains everything so well…read moreand makes sure you understand everything before moving on to a different subject. I've taken a CPR class before, but never felt as confident as I do now after taking her class.

Gabby made the class go by quickly. She's upbeat, has a sense of humor and explains concepts…read moreclearly and concisely. We had about 12 people in our class, most of them taking the class as a requirement for their job (like me, too). We powered through all of the modules without breaks (we all agreed on this, of course) and were done an hour earlier! It will take you half a day to complete the course. You will do exercises (wrapping a bandage, CPR, AED operation and more tasks) but there is no written test for certification, just participation. My colleague and I walked out feeling more confident and equipped to handle situations that could arise at work (we deal with the public when we are open, so it is a requirement on our employer to take the class). I will sign up again when I have to re-certify in two years with this company.

The training facility is small but nicely laid out for groups of seven so you get a lot of personal…read moreattention and great on hand assistance. Tito is an excellent instructor and has an amazing police officer and juvenile training background. He has a clear and concise teaching style since he works with juveniles on a regular basis. They host three or more CPR first aid AED training classes per week making it quick and convenient to take care of individual and business needs. Their price to equal with the rest of the market at $100 per person.