AHA - offers BLS, ACLS, PALS (BLS: 3.5 hours) - not shorter…read morefor renewal Quan is a great instructor. He is able to explain medical concepts in a clear and concise way. His lecture is informative and relevant to the course. He is able to wake us up with his witty comments and go right back to the topic. The hands on portion will make you feel like you can jump right into high quality CPR. Overall, this is a great class! I wish they could offer a shorter and more concise refresher for renewals.

Recommend both CPR AND first Aid classes in the morning with Mr Quan Ta, mentor, guru and clinical…read moreinspiration

I had my 2 day ACLS course with Melissa and she was such a great instructor. You could instantly…read moretell how knowledgeable and compassionate she is when teaching. I felt so comfortable and learned so much with her as my instructor. I am much more confident after taking this class. Definitely deserves a raise for all that she does!

I've been taking my ACLS and BLS classes here for over a decade; from when it was heart share to…read morenow, life works. They've move a couple of times within the area, and I followed them. The only thing about this current location is that, parking may be limited if you don't arrive a little early. Many of parking spaces are marked and reserved for the neighboring businesses. Instructors are knowledgeable and nice. They make it easy for you to get through. This time, instead of in person class, I took an online course and in person skills check off. It was easier than driving into class, but still had to go into class for check offs. This place has clean restrooms, snack station with coffee and tea available. Got my electronic cards within hours.

Was a very informative class. I've been wanting to take a CPR and First Aid course for a while…read more Tyler was very knowledgable and made the class interactive and fun. Shared good stories and examples. Would recommend to anyone.

Great place, friendly and helpful. Tyler is very nice and professional, I highly recommended this…read moreplace. This is my third time obtaining my certification here. And I know won't be the last time.

I wasn't sure how the red cross first aid, cpr, and and training would work remotely, but it worked…read morevery well! I was instructed where to park, how to enter, and everything I needed was there. The instructor saw the students via Ring camera, and we saw her on our phone. I learned a little online, and even a little more on the remote session. I recommend this class and this venue in Willow Glen.

This review took a lot longer than needed. The online class was easy as we renew our cards every…read moretwo years. Going into the building was great. There was tons of parking, a detailed map and video on how to enter the building, and the hands-on testing was a piece of cake! We especially enjoyed the fact that everything was fresh, organized, disinfected, and clean. Our team will definitely book their location again.

I just took a CPR Certification class today that was sponsored by the company I work for... The…read moreclass was taught by Karen... She is simply a fabulous instructor. The two hour session just flew by. One minute the session was starting, the next thing I realized she was wrapping it up. Karen has an amazing and infectious energy that is transmitted to everyone in the class. The class is very well organized and even fun. Karen has decades of service with the Santa Clara Fire Department. So she is very experienced, dedicated, passionate, professional and despite it being a Saturday morning, really seemed to be enjoying herself! I can't imagine a better learning environment for this material. In summary, I sincerely recommend HeartReady and Karen.

I've been needing to renew my BLS/CPR certification for awhile now…read more My cousin recommended me a place through a friend she just met, Lori so I decided to check this place out. Place is kind of hidden, limited parking or you can also park on the street. This place is very clean, and cute haha I had the privilege to meet Lori very briefly, the owner, and she was really sweet. I took a class with my cousin. I think this place is new because I've never heard of it before and there's not many reviews on Yelp. Our instructor is Njoki. She was very friendly, welcoming and entertaining! I love her. She made you feel comfortable. The course was supposed to last 3 hours but it goes by really fast and you won't use up all the time. It was more like 2 hours for us since it was a smaller class plus the information from the videos can be redundant. My cousin and I were the only students for that class which I loved! I learn better in smaller groups. I don't like crowded classes. I know the one on Meridian always has bigger classes. You watch videos and then you do the hands-on party right after or along with the video. Njoki repeated the main things you needed to know on the test you took at the end so it stuck with me. I was worried about that part because it can be a lot of information to take in especially if it's been awhile, your first time, and that they change every 5 years or so. Be ready for a workout! I was out of breath and my arms and fingers were hurting haha My arms were sore for the next 3 days. We went through adult CPR, infant CPR, choking, AED Use and took a test at the end. Don't worry about failing. There's 25 questions, and they're pretty straightforward. The videos repeat and bold the important parts on the screen. Njoki also tests us along the way and repeats the correct answers and also reviews with questions on the test. Place was very clean. It was very cold that day and the place was heated so I was comfortable. The class was very fun and informational. Njoki was a great instructor. Prepare for laughs, an intense workout, and prepare to be extremely out of breath from all the chest compressions and counting out loud. I definitely recommend this place to anyone. The fee was $75! It is cheaper than other locations in San Jose. Will becoming back here for my renewal haha !

I got both my AHA BLS and ACLS certifications through Cali Academy. Chitra was great! Very…read moreinformative and answered a lot of questions I had. The class is located in a large building with plenty of outdoor parking. I'll definitely be back to renew in 2 years!

This was my first ACLS class and as a newgrad, I felt very nervous. Chitra and Priya were very…read moreknowledgeable instructors who made the learning process easy with great analogies and scenarios that helped me understand the content with confidence. I never felt rushed, and Chitra ensured that I was competent before moving forward. I would highly recommend Cali Academy for any certification. Thank you, Chitra and Priya, for helping me succeed!

Did a CPR and first aid training as we are expecting our first child soon. The course was very…read morecomprehensive and covered a variety of topics such as poisonous bites, choking, allergic reaction etc. The instructors Logan and Pam (she is the CEO of the company) explained everything from care providers and parents perspective. Also they covered how to care for adults, kids and infants. Definitely recommend!

Work scheduled our CPR training class for this morning. We had Jacinto (Jay) Trevino as our…read moreinstructor. I've done a number of CPR classes and this one was GREAT. Jay kept the class fun, moving, interactive and engaging. Jay is a great instructor who knows the material well. Would recommend Jay any day.

The old Asian lady with glasses who worked in the evening shift as the front desk lady was…read moreconstantly portraying herself as a nice person but you could tell she was just putting on that appearance to sound professional but her actions were anything but. She went and reported me to someone on her personal number after barely checking in and asking her a question. After waiting for nearly half an hour I had to ask that lady a couple times how much longer it was going to be and If I didn't in soon I was going to leave but I told her I needed a paper to leave my email and phone so someone could take my info and delete my acct. the last 4 times I was here I always had to wait a long time to go in to donate. I said I didn't want to come back and was trying to leave and was pretty upset by then. So thìs old Russian lady (maybe) came out and was saying I couldn't be upset there and to come with her. I told her I was trying to leave my info so someone can remove me from the system. Somehow she dragged me to the intake room and forced me to give her all my details. She wanted to see my arms and I was embarrassed of my severe eczema rash's, scars, and scabs but she kept insisting and said I was a drug addict she needed to check my skin. I got up quickly and said excuse me????? She kept assuming I was a user. I wanted to leave but she just ket insisting I stay and finish the process. I was forced to show her my eczema and very embarrassed but I did lift up my jacket sleeves and barely showed her. She tried to lift my sleeve and check my arms and kept insisting she needed to see both arms. She offended me and kept pushing I stay. She yanked my thumb and placed in this medical ring and later claimed it was to check iron. My "iron" was a little short and said I was not eligible to donate but had the tenacity to say I could come back tomorrow. I could tell she was a liar because I have stopped using my weight loss injection since mid January this year and I asked if what she said was true then how come I had more iron while still on my weight loss injection and always qualified to donate. Thìs was her way to shut me up or calm me down but because of her and this uncomfortable asian lady at the front; patients in need of healthy will have one less unit to help keep them alive. It is very unfortunate the evening staff are "short staffed" but it's still no reason to overbook people for the same slots when there aren't enough technicians. The American Red Cross were quite pleasant in the beginning but since the time before last and this last one, things have gone downhill quite a bit. I was severely bruised up for the first time ever by a young male technician and I thought I was never coming back but they kept sending me desperate emails asking me to donate again. So I did but after my experience last night, I'm convinced they don't need my help and think lying to me and stalling my time is okay but it's not. They were phonies in my opinion and don't deserve to represent American Red Cross. Neither can do their jobs without being manipulative in the process.

Feeling disrespected as a volunteer. I volunteered with Northern California Chapter for 1-2 years…read moreabout 8-10 hours per month. Then suddenly was taken off volunteering duties without any reasons when I asked for more project responsibilities. Volunteers : Red Cross is not a job, and you do not have the level of respect that a paid job has. Constantly evaluate if your effects are being respected by your organization leaders. In my experience, volunteering at Red Cross became a bottomless pit where volunteering efforts is going only one way, then organizational leader stonewalled and gave nothing in return.