I arrived at closing time, staff received me nice with a good attitude and completed the service …read more clean space!

These guys rock. cool guys with awesome service definitely the reason I've been going there for…read moreover 20 years to the same location.

To preface, i'm not a person to write a review unless the business or person(s) absolutely deserve…read moreit. In this rare case, the guys Jahqui & Mario from Pep boys deserves the honorable mention. Ran through a huge nail which destroyed my tire at 6:45pm. After making several calls to nearby shops, i decided to go to Pep boys to see if they could repair or replace the tire. Keep in mind it was few minutes before their closing time. I went into the shop, clearly distressed and explained what has happened and have them analyze the possible solutions. Those that have been in my similar position know the feeling of helplessness and desperation. Jahqui, probably the most down to earth person evaluated the dire situation and presented the unfortunate news. The nail was huge and placement of the nail annihilated my tire and could not be easily patched. They also didn't have the tire in stock and were unable to find other vendors with my tire size. However, Jahqui's assuring demeanor analyzed all possible solutions - most which required a tire delivery the next day which was unacceptable for my circumstances. Eventually, as the last resort, Mario (the tire guy) worked his magic and temporarily patched my awful tire just enough to get me home 30 miles away. All of this occurred far past their closing time and they didnt ask for a single cent. I had to offer them a tip for their hard work on OVERTIME. They could've easily shot me away, stating they're closing and unable to help. Without Jahqui and Mario, i would've probably had to call a tow truck or be left stranded. Their dedication to their service and customers are unmatched. They've just won a lifelong customer and would recommend everyone to them. If you're serviced by Jahqui or Mario, you're in good hands. I hope they both get a promotion or raise because they deserve it.

English isn't their forte' three times in the last four years I brand my truck to them for a…read moremisfire. The diagnosis? Clogged drains under my windshield caused the coil pack to get wet! Last time I mentioned it seems to coincide when I use my windshield washer. They again said it was a drain and changed the washer pump. Well today I used my washer, drove two blocks and the misfire happened again. This time on the 2nd cylinder! They never checked or changed any of the hoses leading to the new pump! I call them up and basically get "duuuuhhh" from whatever Pygmy they have answered the phone that can't understand clear English!

I should have left before the car was even brought into the garage. I walked in and the girl at the…read morecounted asked what I came in for. I explained my daughter stopped there earlier to put air in a tire and it was low again within minutes. She immediately said you probably need a new tire. Sight unseen. I said maybe, I dont know, can someone look at it. She said it would be about 15 minutes. Ok not bad, I took a seat. She went into the garage and started screaming at the mechanic like he was a 2 year old drawing with a sharpie on the wall. How unprofessional and mean she was, I was very uncomfortable. Then he brought my car in. A few minutes later she waved me over to come see the nail in the tire, too close to the sidewall to repair. They both kept telling me it was bubbling when they sprayed it but it was not plain water, it was bubbly everywhere. I did see a tiny nail though. So she priced out a new tire but has to order it. I said I would see if someone else had it. Tried calling the Lake Parsippany store but got the call center. Very nice young lady who said there was one about 48 miles away they could get for tomorrow morning, she offered me a decent discount, and I gave her a $25 deposit. I told the girl in the store who promised to call me as soon as it got there so I could come in for them to mount and balance it. I asked her to have the spare put on. She said they were not allowed to put on a"half spare". Whatever that is, I assume she meant donut. I said this is a tire shop are you kidding. She said no, we are not allowed to any more, try Pep boys up the road maybe they can. For real???? Well that was the best advice ever! I called even though I would be passing right by and the manager was just as surprised as I was that they wouldn't do it. He said come right over I will help you, even after I told him I was coming from Mavis. So he asked if I had time for him to put the car on the lift and see where this nail was and why they couldn't patch it. I said please go right ahead. I went over to help them find it easier because I knew what I was looking for and there were no bubbles when they sprayed water on it in fact the manager pulled it out and it wasn't even in the tire it was stuck in the tread it was so tiny. They kept spraying and found a real nail in the middle of the tire. Mavis didn't find it they just wanted to sell me a new tire for $250. Between the incompetence and unprofessionalism and oddity that they couldn't even put a spare on for me, they've lost a customer for life. This was not the only negative experience I've had with that store, but I expected places like that to try and sell you things you don't need I just say no. This was for worse. And they let me drive off with a tire that lost 10 pounds of air within a few minutes of them filling it. Never again. Stay far away!

Dude in the front was absolutely not professional at all. Called me retarded and said he didn't…read morewant to deal with this shit on a Sunday. Shouldn't be allowed to work at a spot like this. Not acceptable at all!

Hogwash gets it done. Good for regular maintenance in New Jersey during the winter when you don't…read morewant to stand outside and clean your own car in and out. People aren't the most friendly but they get the job done. I would not bring fancy car to the car wash but they do have a detail center that works well. This is a good place to bring a mini van to keep it maintained good enough for your family. Oil center isn't cheap and doesn't offer discounts for members, for oil changes themselves. They also don't even carry filters for Kia carnivals. Service was quick for an oil change. Overall good experience. They get you in and out fast no matter if you're at the wash, the detail center, or oil change center. One of reason to get the deluxe membership is the under-carry wash.

went for an oil change and ended up getting yelled at by the mechanic when I turned down all those…read moreextras the offer. "Ray" was rather unhappy that I knew what I needed and declined his suggestions at an issue I'm already well aware of. He refused to show me the needle stick with the new oil and told me to "get out of the car and check it myself". 3days later, I find out there is no oil in my car. I was charged $90+ for no oil and to risk my life along with my car. There was an owner who called me but the conversation was more about how great his business. Disgusted by this establishment who is not even accredited by the BBB and now it's evidently clear why.

I had an oil change and the technician was Will. He was very nice, polite and very informative …read more I think I waited longer to pull into the garage than it took for the oil change . He even filled my tires . Great job Will and I'll be back again !! Thank you L

For a synthetic oil change they are more than twice the price of Livingston Tire and today I…read morereceived a fraud alert that the credit card that I used to pay for the change was used to pay for Door Dash in Brooklyn. Give. This was the only time I had used the card in weeks it could only have happened here. I will not go there again: Speed should not imply fraudulent and expensive!

The man is extremely kind, extremely flexible, and absolutely fairly priced. I would recommend this…read moreservice to anybody! Great price for brakes!

Great service, great guy ! Will be using Claude again for me and family and friends . He replaced…read morebrakes on my 2014 Honda CRV

Firestone is my go to place for anything having to do with tires, brakes, wheel alignment. . …read more etc. I must admit some are better than others- This site opens at7am- and that's a 7am !! Not 7 - and walk- in at 7:15 with coffee and breakfast with computers still down. 7am and ready to go!! I was greeted and welcomed the second I walked though the doors. - had made an appointment but for later on yet they drove my car in within 10-15 min - and started working on it. Guys are friendly and communicated effectively. I was given a printout of what the wheels looked like and what the difference alignment had made. Satisfied!!! If. I may add - waiting room and restroom- clean and well organized. I felt comfortable waiting while they worked on my car. I'm less than an hour I was on my way .. Thanks guys!! See you next time!!

I'm done with this place. I've used them over the years for tire replacement, their core business,…read moreand it never goes well. I end up with scratched up wheels, or lost lug nuts they forgot to tighten. Once I let them do an alignment because my car wasn't tracking straight. Afterwards, the alignment was so far off my car was barely drivable. Turns out they put an entirely different car in their alignment system. Just terrible.

Good service. Took a bit of time but it was a Saturday so…read moreto be expected. Friendly staff Would go back. Price is a bit high.

Well let me tell you how I am really angry - I waited for at least an hour today !!!!! For a…read moreservice that I know they do! Since I've already asked a technician about it !!!! When I finally was asked what needed - I asked for them to check the air conditioner antifreeze- the technician told me they don't do that here ! Well that's bull !!!!! I waited on line for over an hour today !! This technician should be fired!!!! I know for a fact that this place checks this !!!! Because I've already spoke with a technician that told me they do - get your shit together- people !!!

Steve's Foreign Car is exactly what I look for in a mechanic…read more There is no flashy website and no online booking system. You call, you talk to someone who knows cars, and they get to work. It feels refreshingly old school in the best way. I brought my 2018 Volvo in to have a control arm replaced. It had already been diagnosed by another shop, but their quote was almost three times what I ultimately paid here. Steve's team confirmed the issue quickly, explained the repair clearly, and quoted a fair and honest price. No upsell. No pressure. No added work that was not needed. What stood out to me was the focus on doing the right work and nothing more. That kind of honesty is rare, especially when it would have been easy to take advantage of a prior diagnosis. If you want a knowledgeable, reliable mechanic who respects your time and your money, this is the place.

Great workmanship. Good prices. Takes care of all the problems. Left car at night and had it back…read morethe next day.

I had to schedule an emergency tire repair at the start of the July 4th weekend. Mark was…read moreextremely helpful and helped me work out a good drop off and pick up time frame.

My EV has a flat tire. Towed it to this Firestone location. Doug was very efficient and polite. I…read moreended up replace two front tires. I was offered the protection plan. Doug explained to me what it is, and was able to give me a discount on the plan. Car was ready at the promised time. Very satisfied.