To preface, i'm not a person to write a review unless the business or person(s) absolutely deserve…read moreit. In this rare case, the guys Jahqui & Mario from Pep boys deserves the honorable mention. Ran through a huge nail which destroyed my tire at 6:45pm. After making several calls to nearby shops, i decided to go to Pep boys to see if they could repair or replace the tire. Keep in mind it was few minutes before their closing time. I went into the shop, clearly distressed and explained what has happened and have them analyze the possible solutions. Those that have been in my similar position know the feeling of helplessness and desperation. Jahqui, probably the most down to earth person evaluated the dire situation and presented the unfortunate news. The nail was huge and placement of the nail annihilated my tire and could not be easily patched. They also didn't have the tire in stock and were unable to find other vendors with my tire size. However, Jahqui's assuring demeanor analyzed all possible solutions - most which required a tire delivery the next day which was unacceptable for my circumstances. Eventually, as the last resort, Mario (the tire guy) worked his magic and temporarily patched my awful tire just enough to get me home 30 miles away. All of this occurred far past their closing time and they didnt ask for a single cent. I had to offer them a tip for their hard work on OVERTIME. They could've easily shot me away, stating they're closing and unable to help. Without Jahqui and Mario, i would've probably had to call a tow truck or be left stranded. Their dedication to their service and customers are unmatched. They've just won a lifelong customer and would recommend everyone to them. If you're serviced by Jahqui or Mario, you're in good hands. I hope they both get a promotion or raise because they deserve it.

English isn't their forte' three times in the last four years I brand my truck to them for a…read moremisfire. The diagnosis? Clogged drains under my windshield caused the coil pack to get wet! Last time I mentioned it seems to coincide when I use my windshield washer. They again said it was a drain and changed the washer pump. Well today I used my washer, drove two blocks and the misfire happened again. This time on the 2nd cylinder! They never checked or changed any of the hoses leading to the new pump! I call them up and basically get "duuuuhhh" from whatever Pygmy they have answered the phone that can't understand clear English!

Fantastic shop. Was having a hard time finding someone to do an alignment on my Tesla Model Y. They…read moretook it and did the alignment no problem. Everyone was super nice and friendly. Will be going here again. Thanks again.

Easy parking, waiting room so you can watch the techs work in your vehicle, friendly staff. Love…read morecoming here. I have been a customer for decades. Family owned and very professional. They do more than tires too... I trust them, you will too.

I arrived at closing time, staff received me nice with a good attitude and completed the service …read more clean space!

Hello I went to this…read morejiffy lube location 56 and had an issue. Long story short they kicked me out due to a so called leak and a so called grease on my belt. This was very embarrassing and I asked if he could just change the oil and he said because it was 6pm (late in the day) he don't want to take the chance. I can try to understand his position but the way he did it was very unprofessional and I will not go back to this location on rt 46 ever again. I just had an oil change and engine flush today and it was a way better and inexpensive experience compared to the frustration and disappointment of my visit to your establishment. In the very beginning the gentleman with the very long beard accepted my car and drove it into the bay asked me to wait inside and I sat down not saying one word. There was 3 people in the waiting area including myself , 2 women and me . Instead of speaking as a professional he spoke in a loud tone and said " I don't know you better go to a mechanic because i am not touching this. I have knowledge of cars and I asked "can you just change the oil"? He said "no" In Kearny auto spa they acknowledged me properly and professionally such a big difference from a small shop compared to a huge well know chain like Jiffy Lube. This won't affect you at all but I just wanted let you know what's going on in your place of business because as a business owner I would appreciate the same courtesy. I understand working late because I work late everyday but there is no excuse to be unprofessional , I was just there for an oil change even though it's not a big job you made my Audi q7 feel like it was junk and made it look like I stole it . The expression on the other customers faces was embarrassing and you should treat every customer with the same respect that you would for someone who is spending a lot of money. Delivery is everything he may have been correct in his assessment but the way he delivered his input was very rude and wrong. I will take my business elsewhere no hard feelings it only business.i will stick to the smaller companies they value their customers and a re way more reasonable with their price. I got an oil change, engine flush , fluid check , tire rotation and free car wash for almost the same price I would've spent for an oil change at Jiffy lube. They charged me $170 for all of that and you charged me $156. Thank you and have a great day

I own a car rental company right around the corner. The owner is very friendly. These guys are…read moreamazing. 10/10 service. Great prices great tires. All of our vehicles come to them.

Relatively fast service and not trying to scam people. I went to Pep Boys cause I had a very very…read moreslow leak in one of my tires they plugged it, but it was still leaking. I went back there and they said there's nothing else they could do but replace the tire I knew that's a lie because I've worked in an auto stores my entire young life so I knew it could be patched, but they were an offering that they were just trying to upsell me. I drove over to Bavaria tires he asked me what I'd like. He offered me a new tire at a very fair price, but he instead patched my tire which worked well and it's holding up very well.

I Popped two tires driving thru Clifton NJ on 3/19 got home safe and ordered tires from…read moreTirerack.com. Momentum drove out to my residence balanced and put on both new tires and took the old ones. Quick, fast and affordable! This is my sixth tire It was nice not having to call a tow truck or wait at a repair shop to replace the tires. Thank you Frank and Alex! I have shared your contact with everyone in my building and work! Boobie

I took my truck in because my engine light came on. They told me that the catalytic converter and…read moreoxygen sensors needed to be replaced. The original estimate was approximately $2900 and the final bill was higher($3070). I missed two days for work due to wrong parts, them not being able to get a bolt off. When I finally got my car back the engine light came on and my transmission was shot. The car never had prior transmission problems at all. When I sent them the info that using heat by the transmission can cause damage they dismissed it. I had to junk the car for $500. The worst car repair experience I ever had. I never took a car to get a major repair like this and had the car run much worse. I will never go back. Buyer beware with these guys.

I initially chose this shop for a snow tire installation because they were able to fit me in…read morequickly and had high-end equipment. This used to be Euro Tire which I used previously for various things with no issues. Unfortunately, what began as a simple service resulted in over $1,000 in damages and a complete lack of accountability. After picking up my car, I discovered the wheel bolts had been severely over-torqued. I returned within 30 min, and a technician confirmed they were stuck, stating he was "uncomfortable" proceeding at closing time. I took the car home and dropped it off the following morning as they said they will take care of it. The next day, multiple lug nuts were stuck which required drilling of the studs to remove them. The shop broke at least 4 lug nuts in half trying to remove them and the 2 wheels were stuck on the car. During the extraction process, the shop drilled through the wheel itself rather than just the studs. Put the wheel back on and said it was all done. I once again checked when I got home and discovered the wheel was drilled into and 2 of 5 lug nuts on one wheel were not holding. This rendered the wheel structurally compromised and unsafe for road use. Despite previously admitting the bolts were over-torqued, the management changed their story once they realized the extent of the damage. When I confronted them about the ruined wheel, they blamed me for the over-torquing--despite the fact that they were the last ones to touch the vehicle. While they refunded the initial labor cost, I am now out approximately $1,000 for a replacement wheel and hardware.

Brought in my 09' Yukon Denali for a rim repair and they took it to the back…read more One of the service reps said they were going to repair it then "Ronnie Wheels" met me and then mysteriously the rim was not repairable. They forgot to put the Wheel cover back on my wheel and then when I called to get it back they said they were going to search for it. I had to call them back and they didn't have the wheel cover. Ronnie the owner I'm going to assume is a nasty piece of work who refuses to take responsibility for losing the cover to my "Ruffino HARD" Wheels. Terrible customer service & I'm going to proceed accordingly to receive the compensation I'm owed. Cause now I'm riding around looking goofy af because of this sleezy slacker who has no respect for people. He's a big time HATER.

These guys likely saved me $1000 by repairing a badly damaged rim on a leased car that I'm set to…read morereturn. Amazing job. Looks brand new!

I'm done with this place. I've used them over the years for tire replacement, their core business,…read moreand it never goes well. I end up with scratched up wheels, or lost lug nuts they forgot to tighten. Once I let them do an alignment because my car wasn't tracking straight. Afterwards, the alignment was so far off my car was barely drivable. Turns out they put an entirely different car in their alignment system. Just terrible.

I took my car for an oil change. Left with a check engine light on and my car didn't start…read more Terrible experience.

Now called Total Performance Center, I needed a remote Pre Purchase Inspection (PPI) done and they…read morewere extremely thorough with what they noted. They took many pictures and documented everything from the mechanical and interior condition. They were also very friendly when I called to discuss some of the items they found and walked me through many of my concerns. I have not received the car yet but am confident that it will be great given the inspection report!

Now this is the type of mechanic that I have been looking for…read more Brought my Cayman here for an oil change/ brake fluid flush. I was very impressed. The mechanics who worked there were very nice, and also seemed to be very reasonable/ honest. They explained everything well. The workshop was extremely clean. Prices seemed reasonable. They were a couple of hundred dollars less than another mechanic that I had called. And probably half the price of a Porsche dealer. They had a bunch of sports cars there when I visited, so its good to see that they specialize in that. In fact, the main guy I was talking to (owner?) is heavily involved in racing etc. So they definitely seem like the right people to take care of your ride (especially Porsche). Fairly comfortable waiting area with free wifi.