I had a good experience with my loan officer at first state, but the experience with first state itself was quite bad. During the application process, I paid for an appraisal and then learned that first state's interest rates are higher than Point mortgage's (another lender's) rates, so I withdrew my application and applied with Point. Then first state refused to transfer the appraisal to Point so I need to pay another appraisal fee to Point. All Point wanted was verification from first state that the appraisal was ordered in an unbiased way, but first state refused. The compliance officer at first state did not seem interested in my request for such a letter, and later told me he was doing somebody a favor by sending the appraisal, but he would not send the letter which Point needed, which was no favor to me. read more

Holy crapnuggets--this building is a biohazzard. There's abundant signage about "Masks mandatory to enter," but no enforcement, particularly among staff. Almost everyone we saw was unmasked, wearing a chin diaper, or putting the mask on just when a customer approached. Our mortgage officer came in not even having his on him. As one worker preached being an 'essential worker' on one hand, the abundance of employees concurrently said, "We'd like a plague rat given the chance." Absolutely filthy, and should be deep-Lysoled before I'd ever return. read more

I thoroughly enjoyed my time working with Mike, and came to know him as a truly valuable asset to absolutely any loan. He is honest, dependable, and incredibly hard-working. Beyond that, he is an impressive loan officer who always treated us like family. His knowledge of mortgages and expertise in our loan process was a huge advantage to our entire home buying venture. He put his skillset to work in order to keep all parties engaged and informed. Along with his undeniable talent, Mike was an absolute joy to work with. He is a true team player, and always manages to foster connections and bring the best out of the entire loan process. Without a doubt, I confidently recommend Mike to join your home buying team. As a dedicated and knowledgeable loan officer and an all-around great person, I know that he will be a beneficial addition to your home buying team. read more

Lisa Blackmore was my lender and did an amazing job! I would highly recommend her as a lender, she simplified everything for me and walked me through it all. She's extremely organized and she worked so hard to help me get my loan approved. read more