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    First State Bank

    2.5 (2 reviews)
    Open 9:00 am - 4:00 pm

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    Services - First State Bank

    Personal banking

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    10 months ago

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    8 years ago

    I believe this is the main FSB branch in Denton. FYI, they no longer have a drive up ATM or windows. They removed those to increase parking.

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    Bank of America Financial Center - Storefront

    Bank of America Financial Center

    (22 reviews)

    Bank of America is absolutely the most difficult bank to deal with. I have tried for months to…read moreclose my accounts, bring my accounts to zero dollars, but still months later and a day of vacation burned at work, there is hope that the accounts might actually get closed. BOA makes the simplest of tasks difficult.

    Walked in with my elderly mother to change her address. Even though this has been done with the…read moreUSPS- still not receiving correspondence. Of course, greeted- Young man took her ID and bank card and confirmed -nope, we still are showing the old address. He then told us we could make an appointment or go to online banking. NEVER did he offer for us to get it done there at that time until we asked. I did say," that's ridiculous" to which the employee responded, "Why because you have to wait your turn?" (IF that was my employee, he would be fired on the spot!!!!) I told him they did not offer many options for those who do not or could not use the internet-- remember my mother is elderly and does not want any of her personal information on line and does not know how to navigate the internet. I respect her wishes and take her to the bank/ errands in person. About this time he did say we could wait 20minutes or more to see someone. Now it gets good the employee actually waved his hand as if brushing me off or as I took it -- flipping me off. We will have to go to the bank to change her address but I hope she closed the account. Worse costumer service ever received in a bank.

    DATCU Credit Union

    DATCU Credit Union

    (8 reviews)

    Horrible customer service and almost impossible to talk to a supervisor without jumping through…read morehoops. Than when you finally get ahold of one they offer no real answers or advice to solve any problems or get to a solution

    This place has no respect for their customers and their payment system is flawed. I accidentally…read moregot behind on my car loan due to having a family emergency. I thought I had paid it and didn't. So I went to pay my monthly payment and there was no indication that my car was in jeopardy of being repossessed. I noticed that I had missed a payment and paid for one payment and had plans to pay the rest a few days later. My car was repossessed that night that I made the payment. There system doesn't do same day payment and put the payment for two days after. When I called them the next morning to see if it was them or if it was stolen. They wouldn't talk to me because I was not my husband but the gentleman did say that he could see the account and that I was able to make a payment so due to their policies that the car was not repossessed but could not tell that they did repossessed it. After that my husband called and they said that the payment didn't come in time and that they didn't have to let us know that they were going to repossess the car and that they have free will to take it then they want . I have asked to speak with a manager and was told he was in a meeting. I have patiently been waiting his call.

    First State Bank - banks - Updated May 2026

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