This is a family business and they are dedicated to customer care. I had them repair my 15…read moreyear-old transfer switch after the original installers became unreliable. Finally, the generator itself started failing during last winter's snow and ice storm. There was both a board failure and an engine oil leak. During that failure, Eric was able to give me assistance over the phone that allowed me to check the unit and keep it going without a service call. I then had them put in a new system when my roads became passable. It was cheaper than wasting more money on old technology. My friends and family have also used them for installation, repair and maintenance. Bottom line, we trust these people more than any other company we've dealt with.

Had my generator installed by a local electrician. Install was slow and took almost three years to…read morecomplete. Wow! Last weekend we had a significant power outage. We were not home, first time the generator was to run under actual load conditions. We arrived home with CO alarms blazing caution. We had a problem, deadly odorless gas was in our home. We vented the house, alarms calmed down and we knew the source of the problem was the generator and it remained. Today Eric came to our house and had the issue identified! Charlottesville generator analyzed the problem. The installer never changed the orifice from Natural Gas to LP. Eric was responsive and knows his stuff. He is my newly designated dealer and repair facility. Give him a call, you will not be disappointed!

Incredible service from some truly nice people. Been with…read morethem for decades - both fuel oil and propane. Years ago on Thanksgiving day, as I was starting to put the turkey in the oven, the propane ran out. I called Tiger, expecting an answering machine, but got a real person, who immediately dispatched a propane delivery truck, and saved our dinner. Just one of the many reasons why I am a loyal and thankful customer. Go Tiger Go!!!

I signed a propane fireplace purchase and installation agreement a month ago. Installation was…read morescheduled and then I called the day of (no call from them), and they told me the installer had called off sick. So I waited another 2 weeks for the next install date. No show. I called them, and they said they didn't have the permit. Note, this is me calling them on the day of service. No one had bothered to call me about this. I talked to the permit people, and they said no one had even filed an application. When I called and asked to talk to management, receptionist said "they're all out to lunch" (no pun intended). She said a manager would call me back, but no one did. This business has very serious personnel and professionalism issues. Run away fast!

If you have lawnmowers, generators, and other machines that need repair please call Griffin of…read moreFlying Wrench. He has done repairs on my riding lawnmower and my generator. He's works in a timely manner, is efficient, and professional.

Great work done by great people! They are thorough and extremely helpful in repairing our riding…read morelawn mower. Highly recoomend!

YBS Electrical - Highly Recommend We contacted YBS (Robert)…read morefor electrical work on a new inground pool (trenching, running conduit, wiring pool equipment and lights) and additional outdoor receptacles. He really helped us out with the installation by coordinating with the pool company and landscaper to ensure all parts of the pool project were correct. Robert kept us updated on every step. Also, before the pool project started, a breaker went bad. Robert stopped by same day we called and fixed the problem quickly. Robert did an excellent job with our project. If you need any electrical work, give YBS a call.

From the owner: Powering Your World with Precision – YBS Electrical…read more Looking for reliable, expert electrical services? YBS Electrical is your trusted partner for residential, commercial, and industrial electrical solutions. Whether it’s a small repair, a full-scale installation, or energy-efficient upgrades, our certified electricians deliver high-quality workmanship and dependable service—on time and on budget. Why Choose YBS Electrical? • Licensed & insured professionals • Transparent pricing & free quotes • Smart home & energy-efficient systems • Customer satisfaction guaranteed From wiring to lighting, we do it right the first time

Excellent company and staff ... from sales to service. Knowledgeable, competent and professional…read more They sold and installed my large capacity B&S unit about 3-4 years ago here in Chesterfield County. They also provide routine annual maintenance service on the unit. Based on my personal experience with them, I highly recommend them! R.V. Morrow

Although this local company is well established, I am at a loss with Generac Corporate for the…read moreinherent design flaws in my 60Hz Air-Cooled Generator. I only discovered after incurring an $889. bill less than 2 years into ownership that this product inherently attracts ants, both through the hum and the adhesive itself in the control panel, attracts ants. A corporate person I spoke with in Wisconsin told me the company is working on a re-design. My control panel was destroyed to the tune of $600. and the battery at $150.; both attributable to the ants. (add labor and house call) Noteworthy is the fact that the base of this unit comes with "carrying holes" for the unit to be set into place at your location. There exists "fascia cap kits" made for those holes, to keep the mice, etc out; but you must ask for it from corporate and pay for it. It was also advised that I should silicone around these caps. Despite corporate telling me they'd send me the caps, at their expense, they now say they have no record of my phone call. I believe this kit should come with silicone gaskets especially designed for these fascia caps, and come installed with each unit. Needless to say, although the Never Dark folks are nice. I am not a satisfied customer of Generac's; as its painfully obvious Generac has transparency issues with its customers. Also obvious, is the fact that this problem generates sales for corporate's bottomline.

Had a horrible experience with this company. I hired them to come work on my generator, and the…read moregentleman I spoke with was extremely rude and condescending from the beginning. We actually ended up hanging up on each other, but he later called me back. I decided to give him another chance despite the bad first impression. When he arrived at my house, he charged additional fees on top of what he originally quoted for the generator diagnosis. This felt very dishonest. He also claimed there was a same-day service charge, even though he had told me a different rate over the phone. In the end, the issue with my generator was never fixed, and the overall experience was very disappointing. The service felt dishonest and unprofessional, and I would not recommend this company.

When I first had my 22kw LPG Generac whole house generator installed in 2024, I checked out this…read morecompany based on the initial reviews and its slick web site to provide the on-going maintenance. After the preliminary site inspection, we signed a contract, and he provided some recommended corrections that should be made. I subsequently requested an estimate for those corrections on several occasions and most recently tried to reach them by email, text, and phone, for a service call due to a maintenance notice from the generator, all to no avail. I get no response, despite having a contract. Due to the obvious breach of contract, I have no choice but to contract with someone else to provide the maintenance who will be responsible and responsive and will be notifying Generac that they are not a reliable provider and should not be listed in their application as a suggested company.

I brought Matt and crew in to address a couple of exterior GFI outlets and to install a generator…read morereceptacle and interlock switch. While doing the work he found some massive problems with our main electrical panel (double-tapped breakers). I'm sure they weren't planning on an all-day job but that's what we ended up with! Bottom line is we now have a MUCH safer power situation. Crew was great and the cost was reasonable. I've recommended Woodson's Electric to friends. Will certainly give them a shout for any future needs!

Woodson electric installed our new generator and was great!…read moreMatt is professional,great on communication and went beyond to fix prior sloppy work. We will be relying on him!