I interviewed 4 companies and chose Excel for their quality products (I chose Bosch), the time Jim…read moreVance spent with me, answering my many questions and not only explaining my new unit but drawing it out too. The installation hit a couple unforeseeable snags so the project was 3 days, but they made sure that we had heat. I also was able to meet several of their staff and was very impressed by their work ethic, knowledge and kindness. I had to call this week about a rattle I had never heard before. Kyle was here the NEXT morning. He spent several hours under my house and inside. He didn't "see" anything but removed and retightened possible causes. We waited for 2 cycles of the unit and we believe the rattle is gone. If not Kyle assured me that it would be fixed if it reappeared. I am very thankful to Excel Heating and Cooling for excellent service staff and product. PS they also sent me the most delicious airpacked sleeve of fresh cookies in a tote, that was a huge hit at Thanksgiving week in WNY, as a thank you.

Original complaint: My AC would not turn off / running constantly…read more Diagnosis: Bryan w/Excel Heating & Air stated my ac's coil was leaking & currently blowing "poisonous" R22 refrigerant into house. He stuck an instrument inside unit in garage and it began beeping nonstop, which he said indicated the coil leaking. He also stated the motor needed to be replaced even tho it was running non stop. He stated my AC was not worth fixing and needed to be replaced at an approx. cost of $7000. He advised me he put some coolant in ac even tho it was leaking to make me "comfortable overnight" but it would eventually leak out; and said no charge for the added coolant. Lastly, he adjusted the thermometer settings on the wall before leaving & the ac was still running when he left. We agreed I would call him w/a decision the following a.m. He asked me to call him on his cell number listed on business card. Instead, he called me the following a.m. at 10:30 to see if I'd made a decision. That same morning, a 2nd opinion from a different heating & air company first looked at thermostat & stated the ac was turned to off position. He later verified my ac is working fine, but the motor itself was stuck in the "on" position and was why it was running continually and needed to be replaced @ $815. He assured me there is NO LEAK in the coil. They put the same instrument in garage unit (as Bryan had used the previous day) & there was no beeping to indicate a leak. I was dumbfounded. He concluded my entire ac did NOT need to be replaced, only the motor. I called Excel Heating & Air back to report these findings, talked to DAVID. I did not mention Bryan had stated he added coolant until David asked if I would pay for coolant added. I verified Bryan said no charge for the added coolant and did not charge me anything before leaving. (Why did Bryan shut the ac off on thermostat before leaving the previous day if he added coolant?). Moral to story: ALWAYS GET 2ND OPINION. I originally called Excel because of their 100% rave, positive reviews. However I am aware there are companies businesses can hire to input positive reviews online for a fee.

Would not recommend to anyone. Installed our hvac system at…read morea reasonable price. Service has been horrible. Always takes multiple visits to properly repair. Office staff repeatedly turning over. We finally changed hvac maintenance company after years of poor service.

I just recently moved to this area and was experiencing problems with my heating unit. When Tim…read morebecame aware of the problem, he immediately showed up and fixed the issue the same day! I can strongly recommend Climate Control of Harrisonburg with no hesitation. Also, Cathy, in the office.....was a joy to speak with.

I chose Tri Phase due to the high rating on Yelp. I was not disappointed. They arrived on a day…read morethat was convenient for me, arrived on time, and completed the job rapidly. I really do not know what other contractors might charge for the job I needed, but to me it seemed very reasonable. I definitely can recommend Tri Phase to anyone who needs an electrician. One very small thing I would mention is they needed either cash or check. It took me a while to find my checkbook! LOL

Wow! Tri Phase was amazing! My family ended up buying an electric car very unexpectedly when my…read moreother car died, so I needed to get a home charger installed quickly. I called a lot of Electricians, and was so pleased with the responsiveness of Tri Phase, and their ability to fit us in pretty much immediately! When Hasan arrived he was incredibly friendly, helpful, and knowledgable. He got the charger installed efficiently and talked to me about the process. I will absolutely be calling him again in the future for other projects and recommending him to friends! Thanks so much Hasan!

Great local business. Highly recommend these guys. They responded to my needs very quickly!read more

I had the owner, Drew (?) Shull work on my old house. He fixed it just fine and didn't charge me…read morean arm and a leg like the other local plumbers are happy to do.

This firm installed two Carrier heat pumps unit for me about 10 years ago and just installed a…read moreCarrier-Midea mini-sync heat pump for a large sun-room. I used to do utility consumption modeling for the Federal government and was probably an annoyance with all the different specs and models I wanted to compare before choosing, but they were always polite. I was very pleased with both their prices and work. I confess to having a bias towards Carrier products over a number of moves because they seem to offer a good cost/reliability/efficiency mix than two other brands I've tried. Also, I got the energy savings I expected with the Carrier models more-so than with two other well-rated brands. We are fortunate to have other good contractors and equipment choices in our area, but I recommend getting a quote from this firm if you are in the market. One suggestion: learn what SEER and HSPF mean and use those ratings when deciding how much to spend when considering more efficient units. Sometimes the payback on a higher efficiency unit easily justifies a higher cost, and sometimes it doesn't.

I highly recommend Air Conditioning Servicers. Their service department is excellent. They are…read moreglad to show you the old parts and explain why they needed to be replaced. When they service a unit, it works like new and runs a long time. I have always thought my bills from Air Conditioning Servicers were reasonable. I've used Air Conditioning Servicers for over 26 years for our rental properties and my own home as well. Whether it was installing a new system or maintaining an existing one, Air Conditioning Servicers has done an outstanding job. The folks at Air Conditioning Servicers are honest and really have integrity.

My generator didn't do its weekly run so called at 8:00am. James was here by 11:30 (as he had been…read moredisplayed to this area already) He quickly and efficiently got me back up and running. He did the annual maintenance, since it was due and changed the oil. He explained everything to me and double checked to be sure everything was good to go. He encountered a wasp nest by my back door and told me about it. I got my can of wasp spray and he very kindly took it from me and went all around the house to spray any others. (I'm elderly and use a walker). Said he got six! this was James's second visit to my home. He came out last January in that awful snowstorm to get me up and running when the power was out. You couldn't ask for a more professional, knowledgeable, or dedicated employee. James is truly my hero!!!

Please beware of this company. I called them last year to do maintenance on my generator, and the…read morebill was average with other companies at $350-400. I called them again to diagnose a red light on the unit, and their fees are $65 for a diagnostic and $175+ for travel time. Which is totally ridiculous, I know it's a +30 minute drive, but 3 times the diagnostic fee is ridiculous. The tech changed the battery that was supposedly faulty without telling me he was going to change it and then charging an astronomical fee to do so. I am very handy and just wanted a simple diagnostic, and I could have changed the small battery by myself for a quarter of the price. It's been a ton of back and forth with this company and I definitely don't recommend them or their practices to do work workout notifying first and their crazy travel fee. They should have caught the low battery issue when they came out a month prior as the red light came right back on after they left. I dont think they should have billed their ridiculous fees for coming out one month later if they didn't spot the issue right away. Please do some research and find another company.

Derek is a pro. He's very responsive and his fees are very reasonable. His service is outstanding…read moreand he's a super nice guy too! We highly recommend him to friends and neighbors and everyone has been delighted with his work. He's done the complete plumbing on a new house, made repairs to old systems, and effectively problem solved for some funky hot water tank issues that made my mom's water smell awful.

Without a doubt the best company I've dealt with in a very long time, always answers in a timely…read moremanner, reasonable quotes, very professional in all aspects, their workmanship is top notch and I wouldn't consider using anyone else for plumbing and heating services.

They're unethical, slow, and expensive. Find someone else and save yourself the money and headaches.read more

Competent, fairly price, reliable service with loads of local knowledge and referrals…read more I highly recommend them.