I use Tiger Fuel Company as the provider for the heating fuel for my home and Gary Shifflette is…read morethe driver who usually delivers the fuel. Gary does an excellent job of backing his truck into my driveway and keeping my tank full of fuel. Tiger Fuel Company has reasonable prices on their fuel and i appreciate that during the mess that is happening in our country at this time. Thank you Gary and Tiger Fuel.

Incredible service from some truly nice people. Been with…read morethem for decades - both fuel oil and propane. Years ago on Thanksgiving day, as I was starting to put the turkey in the oven, the propane ran out. I called Tiger, expecting an answering machine, but got a real person, who immediately dispatched a propane delivery truck, and saved our dinner. Just one of the many reasons why I am a loyal and thankful customer. Go Tiger Go!!!

I signed a propane fireplace purchase and installation agreement a month ago. Installation was…read morescheduled and then I called the day of (no call from them), and they told me the installer had called off sick. So I waited another 2 weeks for the next install date. No show. I called them, and they said they didn't have the permit. Note, this is me calling them on the day of service. No one had bothered to call me about this. I talked to the permit people, and they said no one had even filed an application. When I called and asked to talk to management, receptionist said "they're all out to lunch" (no pun intended). She said a manager would call me back, but no one did. This business has very serious personnel and professionalism issues. Run away fast!

Great bicycle shop. Fixed a rear tire. The stem broke off and they installed in the time promised…read more Plus in area a brewery to enjoy wile we waited.

Great bike shop been in the area 50 years or longer , Had a problem with a tire that was on my E…read morebike ,[They did not sell me ] they went out the way to order the part . as i am walking around looking at helmets 130 .00 on the tag get to pay and the young man says this is on sale $60.00 made my day working with a well organized shop that is LOCAL...

Caveat- have not used their services so cannot attest to quality of actual work. However, I have…read moresubmitted online forms, called multiple times during business hours over last 4 days to try and get a quote. I have not received any form of communication on their behalf. Even a "thanks for calling, we are busy" is a professional touch. Given the limited number of fireplace maintenance folks in town, hoping they reach out and remedy this and I can change my review.

I have two gas fireplaces that had difficulty lighting. I called Wooden Sun to service the two…read morefireplaces. Wooden Sun cleaned electrical junction switches, including wall switch and told me the fireplace was igniting consistently. Was told that further problems might indicate a failing valve...whatever that is. Wooden Sun told me the den fireplace was not generating sufficient millivoltage to light the burner. They cleaned this one too, but said the mill voltage was still low and would recommend replacing the pilot assembly as first step and to replace valve as suggested for living room fireplace. I agreed to replacing pilot light assemblies for both fireplaces. But was told they didn't have parts with them in their truck and would have to return. The service call fee was $165 and Wooden Sun advised me that second service call to bring parts they didn't have with them would be an additional $165 service call fee. I objected to paying for two service fees. I was to that pilot light assembly cost would be $400 each plus service fee of $165 plus labor. The afternoon of their service call both fireplaces stopped working and would not ignite after repeated attempts. I called Tiger Fuel after Wooden Sun would not return to correct their failure to perform and service for my two fireplaces. Tiger fuel replaced pilot light assemblies in both fireplaces for under $200 each, and the fireplaces have ignited consistently since without issue. I would not recommend Wooden Sun as a service repair for gas fireplaces.

I needed a major repair on my lawn tractor which included a blown oil seal among other things. I…read morenever expected to find someone like Chris who picked it up the same day I called, performed a labor intensive repair on the engine and delivered it back to me within five days. It ran like it was brand new. Not just impressed with his work, but impressed with his considerate attitude calling me with updates, promptly sending pictures of the blown seal, and delivering the tractor back home with a smile and a handshake. Extremely reasonable price and expert work. It was truly a pleasure to meet such an honest and knowledgable individual. I highly recommend Chris!

Great guy, honest and hard working, you can trust him to take care of your equipment, his…read more pricing is more than fair.

Great and friendly customer service. Worth the drive to Charlottesville ! So happy I brought my okd…read moreDyson to him instead of throwing it away. Working like a champion now

Mike is knowledgeable and listens to your needs before recommending a vacuum cleaner. He carries…read morethe supplies for for the products he sells. I just bought a Titan 3600 from him for under MSRP, and a very impressed with it. Overall a great local business with personalized service.

I purchased an e-bike on line for my wife and during the assembly the handle bar attachment bolt…read morewas stripped inside the threads from a manufacturing error. I contacted Todd and dropped it off the next day. In only a few days I picked up the bike FULLY ASSEMBLED and was given a 10 minute presentation by Todd on how to proper use the LED and proper start up of the bike. Todd even informed that he would provide free checkups as well as free pickup and delivery in Charlottesville. One doesn't find that service much anymore. The bonus was that final cost was less than Todd quoted and the bike works great. This guy knows bikes and I highly recommend Todd and BASIC CYCLES!

Shop owner Todd was great. We stayed in Charlottesville on our way to Lynchville and I woke up to a…read moreflat tire. First, Todd replied to my VM by texting me. How often does that happen now days? Then he told me to come on over around noon and he would take care of it. Todd also recommended the "Beer Run" cafe/market while we waited for him to finish. I highly recommend both the Basic Cycles and Beer Run.

No quality control. Look at my sofa after 5 years. Plastic piping breaking through leather. Not all…read morecushions are same size. cushions weren't wrapped and collapsing on ends.

We delivered some items for reupholstering and asked for the status when the material was…read morereceived. After repeatedly requesting information on the status of our items we never received a reply. Finally, almost 3 months later, we received an email with an outrageous billing amount and informing us that the items were ready. We asked for information on the billing and lack of information and were met with resistance and concocted assumptions about why we should pay their asking price. Very negative attitude