Best doctors, friendly staff and a commitment to embrace the patient. Professional and warm.

The dentist is really good and my kid has been going here for years. This review is simply for a billing issue which I think may help other families who have or will be affected. If you take your child here, double check your insurance yourself because the front desk will not. The office recently made a massive administrative error when they failed to use the provider portal to check real time insurance eligibility, and frequency limits before performing x-rays. Instead of absorbing the cost of their own mistake, they are actively calling over 100 families demanding out-of-pocket payments weeks after the appointments are over. When confronted, they admitted the error was theirs and even tried to barter the price from $188 down to $50 just to get a quick cash for their administrative error. When I contacted my dental insurance, they said that the balance was $88 due to frequency of x-rays not $188. While I really enjoyed the Doctor and he is amazing at his care and children I feel like this error is something that should not go unnoticed and other families should be warned about. I strongly believe that they did not act in good faith for this. If you are one of the people who they went ahead and called, please contact the office and ask them to and write it off. This is bad business practice. read more

Such great care here, all the staff put a lot of effort into making sure my daughter is comfortable throughout the appointment. The dentist and hygienists are also very gentle. My daughter is not scared at all before or during her appointments and we will continue to come here! read more

Very positive experience taking my daughter for her six month cleaning and exam today . She was very comfortable with the hygienist and of course with Dr. Marfatia. He is very pleasant and has never made us feel rushed if we have questions. Takes the time to explain what he is doing and involved our daughter during the exam, putting her more at ease. read more

Tried to use loud electric tools on a one year old and really scared her. If anything, a regular tooth brush should be used for a cleaning.

Dr. Marfatia is the best. We started seeing him when my okder son was 2 years old. Now his brother is also his patient. The staff always make them so comfortable. The clinic is very clean and organized. read more

First Smile Pediatric Dentistry - Pediatric Dentists Near Me - Irvine, California

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I've been to two other pediatric dentist and this one has been the best. My daughter's first visit was yesterday, and she was very anxious at times and they made her feel very comfortable. The office was very nice and clean; everyone was really friendly. read more

Really disappointed with the front desk service. The staff was super rude and had zero patience answering questions. I was told -- very bluntly -- that they're not taking new patients until August read more

Rude, unprofessional and disrespectful staff and impatient dentist. Never ever going there again.

My daughter has been going to Dr Marfatia for years. I've been completely satisfied with the office staff, Dr.Marfaria's bedside manner and all of the work they've done over time. My daughter has learned the importance of brushing, flossing and rinsing after meals. I love that they have the overhead tv's to distract the overly anxious kiddos. We're about to hit the stage for braces for my daughter and I look forward to continung our care here along side the work she'll have done with an orthodontist. read more

We've been going here for years and we love our dentist! He's so nice, approachable and so is the staff. He's takes time to explain things to the parents and also the kids. Our kids enjoy going to the dentist! read more

Always quality care. My kids have been going for 6 years and it's always been pleasant. Will continue to visit until they become 18.

We have been coming to Dr Marfatia's office for 9 years. The staff is amazing, but today April and Dr Marfatia deserve huge kudos. Today my youngest had to have a tooth pulled and he was scared. It took an hour to calm him down and I never once felt rushed. The kindness and patience was beyond measure. The actual process of the removal took no time at all and after he even said it didn't hurt because Dr Marfatia was so gentle. From routine cleaning to emergency visits to full sedation procedures, we've done it all, and I wouldn't take my kids anywhere else!!! read more

Dr. Marfatia is the best at teeth extractions for kids. The orthodontist recommended 3 baby teeth be extracted for the next set of Invisalign trays and we were able to make a speedy appointment to get this done. The office is always friendly and accommodating as well as clean! We have been driving from north OC to Irvine for over 5 years now and are happy with our dentist. read more

First Smile Pediatric Dentistry - Pediatric Dentists Near Me - Irvine, California

Our pediatric dentist retired so we were in search for a new practitioner. We had so many friends recommend First Smile that we absolutely had to make an appointment and bring the kids in. The front office staff were efficient and helpful. Since the office books out pretty far in advance they gave us great suggestions that fit our scheduling needs. Dr. Marfatia was knowledgeable, practical, smart, and had a great way with my kids. He immediately made them feel comfortable in the "chair". Despite being nervous, my younger one was immediately comforted by Dr. Marfatia while my older one happily watched cartoon while her teeth were cleaned. The quality of care Dr. Marfatia offers was exceptional. We have now been with the office almost two years and this office will be our dental home until my kids go to college! Extra bonus...last year, I learned how much Dr. Marfatia gives back to the community through community involvement and other efforts. As someone who believes strongly in philanthropy and is involved in numerous charitable organizations, I highly respect and commend him for all that he does for our community. read more

Clean, professional, efficient, kid friendly, What more can you ask for a pediatric dental place? read more

Best dentist ever, everyone is friendly and professional. Dr. Marfatia is so kind and knowledgeable. We have been going for the past five years and have never had any problem. The appointments are always on time and plenty of staff to help out. All three of my kids can go at the same time and get everything done within 30 minutes. I will always recommend this dentist to everyone. read more

Amazing service! As always, our visit with Dr. Marfatia was very enjoyable. He communicates well and is always very attentive to our questions and concerns. His staff is friendly and efficient. We were done with our check up in less than 30 mins. Very grateful for his care. read more

I took my son today for his first ever dentist apt and I was a very nervous wreck due to him being autistic and having severe ADHD with sensory processing disorder, when I tell you I was in shock at how well he took to the staff here they were so sweet to him nobody pressured him they had amazing patience and kindness, he actually warmed up and was talking to them happy as can be and trusted them to do his X-rays and teeth cleaning! Every single person treated him well and he left feeling happy and content. I'm beyond over the moon grateful I chose this dentist for his needs. 10/10 I would recommend to anyone who has children and especially children with special needs. read more

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My 2 kids coming Dr Marfatia last 2 years. He is really gentle and professional with kids.Highly recommended!

Dr.Marfatia and his staff are absolutely amazing! I first met Dr. Marfatia in Anaheim and now drive over 30 minutes to have my child's dental care be done by him! I wouldn't go anywhere else! He is without a doubt the best dentist my children have ever had! He is gentle, communicative with children no matter their age, he is very calming and just all-around an amazing dentist! His office is immaculate and very very clean! His staff is so friendly and kind to everyone who walks in the door. They make the kids feel comfortable and welcomed! I just can't say enough about this Dental office! They are quick, efficient and always on point with appointment times too! Dr. Marfatia's First Smile Pediatric Dentist is FANTASTIC!!! read more

First Smile Pediatric Dentistry - Pediatric Dentists Near Me - Irvine, California

Brought both of my young sons here for longer than I should of. The dental assistants were great, however the dentist had no patience for my older son who is more outspoken and restless. My older son has had a journey with his enamel. A long disappointing journey I wish on no one. He had baby dentures when he was only 3 years old and we had no proper advice nor direction. Every question I had wasn't met with a sincere response, it was always well if you want to or if you think so. The thing was I didn't know, I wasn't sure...I'm not the professional and my poor baby wore those dentures far longer than he should of and are dealing with the consequences. He also half assed the X-rays, he told me my son was missing an adult tooth. I got a second opinion and sure enough there was the tooth and since the tooth has grown in. Luckily now we have found an amazing dentist who makes my boys so comfortable they actually look forward to seeing her. All I'm saying if your son is a little different then the "norm" he won't be accepted but a burden at this office. read more

I am so happy I found this dentistry for my son. Even amidst Covid, I felt very safe and clean here. Everything from making an appointment to walking out the door was so smooth and delightful. The receptionist who made my appointment was pleasant to talk to and got all my information correctly over the phone. Shortly after, I received the paperwork to fill out via email. Don't be scared by the parking situation, it's a jam right in front of the Kaiser building but if you drive further to the next building, where the office is located, there is an abundance of parking. The office is very clean, staff is friendly. The waiting area usually has Legos and iPads for kids to play with, but due to covid, everything was removed. The examine room was equipped with a TV mounted to the ceiling for kids to watch during their appointment. It was my son's first dentist visit and I wasn't sure how he would behave. The dental hygienist did a great job at cleaning his teeth. We didn't have to wait long for the dentist to come in and I felt he was pretty thorough with examining my sons teeth and asking us the right questions and giving us advice related to my son's dental care. We will definitely be returning and I would highly recommend Dr. Marfatia to others. read more

First Smile Pediatric Dentistry - Examine room and chair. There is a TV mounted to the ceiling for kids to watch. - Pediatric Dentists Near Me - Irvine, California

Our children have been patients of Dr. Marfatia for the past two years and we've had such great experiences each time! The office staff is always welcoming and the hygienists/ assistants are so friendly and gentle with kids. The office itself is clean and vibrant. My kids think it's so cool that there are TVs on the ceilings and they can chose any show they want to watch during their exams. Dr. Marfatia is very patient and takes his time with each appointment. We have never felt rushed and always get all our questions answered. Our baby had a dental emergency this past weekend and he answered our emergency call almost immediately. We was so reassuring and really helped calm us down. He even said we can see him at the office the next day so he can examine him in person. We showed up the next morning without an appointment and he gave our son a thorough exam and gently explained everything to us again. I was so worried about my child and felt so much better that our dentist was so caring and reassuring. A huge thank you to Dr. Marfatia!!! read more

It sounds crazy, but our kids love going to the dentist... it is entirely because of this office. We have been going here for 4 years. The staff are so kind, thoughtful and communicative. The patient space is well though out, extremely clean and colorful (see photos). There are TVs on the ceiling so the children can watch movies while they get their teeth cleaned, teeth pulled, cavities drilled and filled, etc. From a parent standpoint there is much more to appreciate - no physical paperwork (everything done on iPads), lots of space for seating, the appointments are well spaced (not crowded ever), technologically advanced with x-rays, computers, text messages, response times, everything... and the Dr is incredibly kind and communicative. read more

First Smile Pediatric Dentistry - Pediatric Dentists Near Me - Irvine, California

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My son is 8 years old and I have been taking him here since he was about 2. I now have a 1-year-old and she is going to this dentist as well today was her first appointment she did great as far as babies go. He is quick efficient effective he cares about the children he cares about their smiles and their teeth and their health he goes above and beyond to make sure that everyone is comfortable including parents and that everybody knows what's going on and what's expected. They do stay very busy you need to make the appointment early on and keep the appointment and make sure you show up to the appointment they are very gracious on rescheduling or getting you back in if you're sick or something like that I honestly have nothing negative to say about this dental office my children have nothing negative to say so if I could give them a hundred Stars I would. This comes from a very Dental phobic parent as well read more

From the first phone call I felt comfortable and respected. Ffwd to our first visit-friendly smiling faces and a bright atmosphere! Some children were playing games on small iPads they have mounted on one wall, my son gravitated immediately to the LEGO wall and small library. We were called in right away! Staff was efficient, informative and ready to discuss treatment options and answer questions. I will be bringing my other children! read more

This place is great! Dr. M is so great with the kids! Also the assistant was so sweet and caring! My 7 year old daughter got fillings today and said she didn't feel a thing! We will definitely continue to go back until my kids out grown pediatric dentistry. read more

This was my kids first dental appointment and First Smile Pediatric Dentistry made it super easy! Everything went super smooth! First, making an appointment was so easy on the phone. Second, doing the forms (which were online) was kinda of long but the questions were pretty easy. Next, when we went there were iPads, TVs, legos, and many books and when they were cleaning my kids teeth, there were TVs while they were cleaning their teeth. They also do X-rays and Dr. Rabin Marfatia was very nice to the children we had an early appointment at 10:30 AM in the morning on 7-11-2024 and there was not much rush. Lastly, leaving the dentistry was very easy with to booking the next appointment. Best pediatric dentistry EVER! Totally recommend this amazing dentistry! Thank you so much First Smile Pediatric Dentistry for making my 2 kids first dentist appointment fun and easy!!! read more

Great with kids very friendly. I would highly recommend for a little kids. Yep seems to be forcing me to have a minimum of 85 characters so here's my last sentence read more

Incredible experience!! Super nice calm staff and the dentist gave a lot of detail in his approach and treatment!! My daughter was apprehensive and she sat with no issues. read more

Staff is always friendly! They are amazing with kids! My children love going to the dentist. Always a great experience

So happy with my daughter's visit today. I previously took her to another dentist who claimed she needed all this work done in her mouth and made me feel horrible. Today I found out she doesn't need as much as I was initially told. It's so hard to find a good dentist but I definitely recommend this office. read more

Came here because our primary dentist do not specialize in children. Went in for xrays, discussed treatment plans with the Dr. and was given options for laughing gas or general anesthesia. I went with laughing gas as i planned on coming back on multiple visits for my sons needs and am very skeptical about putting my kid to sleep. I was told i would get an email of the treatment plan as discussed so i didnt need any paperwork (except for general anesthesia info since its done at a different location). I did not receive that email. I called after getting the insurance authorization in the mail to book a procedure but unfortunately the office manager who is also the scheduler was out of office at the time. The temporary staffing failed to call back after 3 weeks which caused major miscommunications on their part. Dr. Marfatia and the manager both emailed me directly to apologize for the miscommunication and assured to me that they took the necessary actions in making sure such miscommunications never happen again. They came highly recommended by our dentist whom we adore and trust. Due to the length of time we waited for their response and the urgency of care my son needs, we found another pediatrics dentist closer to home. Unfortunately, this place wasn't for us. read more

Awesome place with great staff and an amazing Peds Dentist. My kids love him and always look forward to their appointments.

The best! Friendly staff and doctor. Their schedule is always on time. I've always recommended to friends and family! read more

My kids love their dentist and the staff. They are great, and so friendly. It's a really nice and clean office.

This is one of the cleanest, organized and friendly dental clinics I have ever visited. The waiting area is extremely bright with stations for children to play while waiting for the appointment. Dental facilities included the most updated technology and TV displays on the ceiling for children in need of a calming distraction during their dental appointments. The dentist was extremely professional and friendly to our one year old daughter who had her first dental appointment here. Check up went smooth, and the dental hygienist was very efficient with the cleaning. I was extremely impressed by the atmosphere of the whole facility and look forward to bringing our daughter back. Highly recommended to those with children in need of dental work in the Irvine area read more

First Smile Pediatric Dentistry - Pediatric Dentists Near Me - Irvine, California

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My kids have been coming here for a long time and everyone is really helpful and professional. I highly recommend this place for their children. read more

Loved! I took my 2.5 year old and it was stressing me out thinking about it. But they not only put her at ease but put me at ease too. Love this place! Also tvs on the ceiling for them to watch while getting teeth cleaned is read more