Do not use this company.
First, this review does not apply to John R. at this company- he was great to work with and did his best to help us.
We used First Painting for our interior job, the house was empty when they came in to paint, so there were no obstacles in their way. From start to finish this was a horrible experience. I sent very detailed paint choices as directed, and when I came to check on the house realized multiple instances of the color being wrong. At the same time I noted how messy the job was looking. We notified the company and they said they agreed, and they would "fix it".
Upon the company finishing the job, we found white paint throughout the ENTIRE house. Paint spray, drips, and shoe prints everywhere. We had just refinished our floors and they are completely ruined.
The paint job was incredibly messy. There is the previous paint color poking through in multiple places. The bathrooms have paint all over the tile, looks like no care was taken there. There is one wall that wasn't painted at all. They painted over old command strips on the wall. I could not believe the condition of the house.
We notified the company and asked for a price adjustment. Instead -on two separated occasions someone showed up at our door to "fix it" without any notification. When we told them it was not a good time we were met with attitude and frustration from the receptionist, she claimed she had emailed us. She never did.
After deciding we did not trust this company enough to come in to correct this job (and would have required us moving all of our furniture again right after moving in), we received a couple hundred dollars off our bill.
I cannot believe we paid what we did for the job.
Do not use. read more
