I used to go here when my longtime dentist retired but I think I only lasted a couple appts because…read morethey were so pushy, sales-y and aggressive. A doctor should never be a salesman, but an advocate. I had gone in for a cleaning and asked if they could round off a tooth that was poking me.... 20 minutes later, the doctor had used a putty to reshape all of my teeth to tell me how much better veneers would look on me. They also apparently had to fill all these cavities I supposedly had. My doctor was appalled at how deep they drilled for a routine cavity and now I may have to get a root canal as a result. Truly the worst type of people that only want your money and that's it. Never would recommend as a dentist. Unrelated, but when calling them just now to reschedule an appt for my boss, Google lists two different numbers and their website has a third number. Shocker, all if the numbers lead to the same time with a menu to choose from. All choices lead to someone named Tristan and it goes straight to her voicemail without ringing and once you get to the end and are waiting for the beep to leave a message, the phones hang up on you. Every single time. Literally every time I learn something new about this dental group it's always bad. Don't waste your time, money, or sanity.

Terrible under new ownership since the Bells retired. Was fired as a patient by Dr. Joyce Crowe…read moreafter being a patient of Dr. Bell for over 20 years because I wouldn't agree to start a program of regular XRays. She said it is their standard of care despite it being inconsistent with the American Dental Association's own recommendation to only do so when symptomatic or clinically indicated. It seems to me they don't want to use scarce hygienist capacity for low margin patients, which if true would seem to be unethical.

Visiting Montgomery Dental Care is always a very smooth and pleasant experience. Great staff and…read morecare!

I have nothing but wonderful things to say about Dr. Williams's practice! I have been seeing her…read moresince 2015 when I got my veneers done by her! My mouth was a mess when I initially found her practice. She has filled multiple cavities for me and even a handful of root canals. Before and during procedures, they make sure to talk through what they're doing, which washes ease over me every time. I have never felt pressured or uneasy during any of my visits, and I used to be terrified of the dentist! Now, I look forward to coming into my bi-annual cleanings and chatting with everyone! Her staff is magnificent, and every one of them has built a meaningful rapport with me. I know everyone there has my best interest at heart.

Continue to have great experiences here: -No surprises…read more They are very informative throughout your visit. -The entire staff listens well and shares info so that you don't have to repeat. Great teamwork. -I'm normally nervous around any medical procedure. I've always felt at ease here. -Met Dr. L for the first time in this visit. Top notch. Pays attention to detail.

I'm extremely disappointed with the billing practices at Afinia Dental - Mason. We have dental…read moreinsurance with 100 percent preventive coverage, and before each visit I confirmed with the front desk that our plan was active and in network. Despite that, I recently received two invoices--dated January 2026--for services performed in 2024 and 2025. These were the first and only notices I ever received. The statements show no insurance estimate, no insurance payment, and no prior balance, which strongly suggests the office either never submitted the claims or submitted them incorrectly. Preventive services should have been fully covered, and any failure to bill insurance or notify the patient for nearly two years is a provider issue, not a patient responsibility. When a dental office assures patients that insurance is in network, then sends surprise invoices years later with no explanation, it creates a serious trust and transparency problem. I hope they address the internal billing issues that led to this situation so other families don't experience the same frustration.

Watch your charges. I was over charged and they never notified me. I later went back for a…read morecleaning, and I then found out by accident that I had money on the Account. Today I had a cleaning, but I walked out, due to the billing issues ** DDS Mia Stone is great, ***

The receptionist double-billed me for my initial cleaning and $50 gum treatment...they've made NO…read moreATTEMPTS to reach me or refund their THEFT. I literally had to call my bank to reverse the unauthorized deduction and report them for Fraud & Theft. Dr. Stone is ABSOLUTELY AMAZING!!! Astute, personable, knowledgeable and efficient. Shame, really. They lost an EXCELLENT patient.

I have been going to cornerstone dental since I moved to Cincinnati for school 2-3 years ago. Dr…read more Dowty has been an amazing attentive doctor. The office is always clean and welcoming.

Terrible staff. I had to reschedule because their hygienist was out. They cancelled my next…read moreappointment even though I completed the paperwork they sent via text. They claim that I didn't confirm the appointment even though I called to confirm. For extra fun, they let me show up at the front desk after I took off from work to tell me they cancelled my appointment.

The entire staff is very caring and compassionate. I was comfortable (physical and mentally) with…read morethe initial visit and treatment, as well as the plan for future work that I needed. I highly recommend!!

Super friendly staff. We are new to Cincinnati and we got seen so fast for X-ray and teeth cleaning…read moreboth my husband and I at the same time. Very clean atmosphere and super close to where we live. Love this place!

I am rating based on the consultation. My mother is significantly afraid of dentists. Dr. Pax was…read moreunderstanding and patient as my Mom had her visit. We didn't ultimately have services done here because her issue required skills this office doesn't have, however I greatly appreciated her care and concern.

Long story and several concerns. They did not tell me dentist I came there in beginning had left…read more Then mislead me to believe insurance would assist in coverage but they did not feel comfortable working with insurance when push came to shove. The dentists rotate thru so quickly I did not feel comfortable staying at this practice. Before one visit, young receptionist was bad mouthing the office manager out loud in lobby in front of patients, very unprofessional. The ladies that cleaned my teeth were always professional and thorough. That kept me coming back along with lady that checks you out was always very kind. I would not to recommend.

I literally never leave reviews, but I must with this situation. They "appear" as a nice, clean…read moredental practice, but I cannot emphasize enough to go somewhere else. When I called to make an appointment, they said they take my insurance. Then, immediately after my regular, routine dental appointment, they said I owed a copay of $80. I thought that was high, but I wasn't overly concerned. Well, a few weeks later, I get a bill for an additional $120. Again, for a ROUTINE dental visit. Come to find out they are NOT covered by my insurance. Their excuse was that they "take" my insurance, but they haven't been in-network for 4 years. WHY did you not say that when I called? You KNOW that's what people mean when they ask if you take their insurance. My insurance company lists their dentist as in network, but apparently it's at another location and Herald Family told me they've "been trying" to get it taken down. I'm sorry, you've been out of network for four years, and you can't get them to remove you from the website? What a lousy excuse. I also had to wait 30 minutes to see a dentist after my cleaning was done because the dentist I was supposed to see was at lunch. Don't schedule appointments at lunch time if you can't see your patients. Stay so far away!

I have been a patient at Herald Family Dentistry since 2009 and have sent many people to this…read morepractice. I have had many great experiences with unpleasant dental work with Dr. Herald. I would highly recommend him and any of the staff working there. Recently, my husband went after years of knowing he needed to. I talked the place up because I was confident he'd have a great experience and, like many people, he isn't a fan of the dentist and due to various reasons, he needed a lot of dental work. Dr. Frew made sure she humiliated, belittled, and excoriated him, even noting that her dental schooling was expensive when he noted finances were one reason he hadn't come in sooner. I notified the office after we got home and the office manager called me. She said she'd talk about it with Dr. Herald. Husband went in for an appointment with Dr. Herald and he seemed to have no clue or, if he did, he didn't see to care. He left without getting anything done and will not go back. I'm beyond disappointed. I'd recommend Dr. Herald, but not Dr. Frew.