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    First Impression Dry Cleaning

    5.0 (1 review)
    Open 7:00 am - 6:00 pm

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    4 years ago

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    X-Press Cleaners

    X-Press Cleaners

    (5 reviews)

    Please Stay away from the cleaners.I went in together Pants alteration They gave me the receipt and…read morepromised Me.It will be ready at a certain time when Came back to get it wasn't ready they blamed it on the rain And when I came again to pick it up and to pay they charged me at extra seven dollars They made up an excuse on the spot I try to argue they are just very rude I literally had a receipt that showed the original price. They make sure to bring in the owner's son and the owner was hiding so he wouldn't have to speak to me.

    I went to get my clothing clean no problem I checked the price everything is fine. The customer…read moreservice is a hole another thing was not happy with the first girl her phone was more important than getting my stuff. I had a run in with a second girl who said the girl was wrong an didn't get the pricing right an she didn't want to talk or save a customer from walking out the door it did not matter one bit to her. I would not recommend this cleaners to anyone. Stay far away. I was in your cleaners today an it's not the first run in with this woman she is not to friendly an you can tell she don't care if you keep customers. I am a new customer and she already ran me off. I know for a fact I do about 5k to 7k a year in cleaning bills. I don't think money should play a part cause she should give great service no matter. I don't see me going back after her treatment an the concern about how unhappy I was an it didn't matter to her at all.

    Ny Spot Lite Cleaners - Damaged black pants. Red fibers sticking out of pants

    Ny Spot Lite Cleaners

    (6 reviews)

    $$

    NY Spot Lite Cleaners is by far the worst dry cleaning business I have ever dealt with. I would not…read morerecommend this place to anyone. My longtime dry cleaners in Nyack closed down, which forced me to search for another local option. That is how I ended up at NY Spot Lite Cleaners. Unfortunately, that decision turned out to be a major mistake. Before getting into the issues, I want to be clear about something. I am the type of person who picks up dry cleaning and does not thoroughly inspect every item immediately. I also often do not wear items again until I actually need them. This has never been a problem for me in the past. I used the same dry cleaners in Nyack for years without a single negative experience, which is why I never felt the need to scrutinize my clothes at pickup. I have used this business three times since August 2025, and every single time there has been an issue. The first time, I picked up my clothes and later realized one of my favorite pairs of black flare pants was missing. After searching my entire home, I returned to the store and asked if they had a lost and found. The young female clerk went to the back and immediately found the pants, placed them in plastic, and handed them to me with no apology or explanation. When I got home, I noticed the pants were damaged beyond repair. There are red fibers embedded in the fabric that will not come off (see photo). These pants are ruined. It also makes me question why they were not returned to me with the rest of my order in the first place. The second time, I picked up another order and noticed an item was missing while I was still at the counter. The clerk reviewed the ticket, realized the mistake, and quickly retrieved the missing item. Once again, there was no apology. The final straw involved an expensive designer button up shirt. I brought it in to be dry cleaned, picked it up, and later packed it for a vacation, leaving it in the clear plastic as provided. When I went to wear the shirt on vacation, I discovered there was a tear in the back of the shirt and that the shirt was visibly dirty, meaning it had never been cleaned at all. Despite this, I was charged for the service, and the shirt had a tag and ticket number as if it had been properly cleaned. No one pointed out the damage at pickup. They simply bagged it and sent it home with me. Due to the nature of my work, I have used dry cleaners all over the country. I understand that occasional mistakes can happen, but what I experienced here is a consistent pattern of carelessness, poor quality control, and complete lack of accountability. I have not had a single good experience at this business. Lost items, damaged clothing, and charges for services that were never performed. If I could give zero stars, I would. I strongly recommend that no one bring their clothes here.

    I didn't even use the services of NY Spot Cleaners because I requested a price quote over the phone…read morefor laudering and ironing shirts. I was not prepared to pay $6 PER SHIRT. I found that price to be absurd.

    Alexander’s Quality Cleaners - Vintage Chair - Had the velvet cleaned.

    Alexander’s Quality Cleaners

    (12 reviews)

    Welcome back to dry cleaning as you knew it, back when it was good -- and it still is at…read moreAlexander's, where a 5-star experience awaits. I have had 3 suits cleaned here. I'll be coming back with more items soon. All the suits were cleaned and pressed nicely and none smell like chemicals, which is a common problem with other dry cleaners. Also, I brought in one suit that needed repair. It had snagged threads in the pant leg. It's a Brooks Brothers navy suit with subtle pinstripes. I was considering giving away the suit because of the damage, but it's only 2 years old and I don't want to part with it yet. So on a lark, I brought the suit in to see if Alexander's could work some magic. And they did not disappoint. Of about 10 snags in that pant leg, all but 1 was made to disappear completely. The remaining snag was significantly reduced. I am so happy. (And I suspect that the remaining snag will only be noticeable to pets or children under 3 feet tall!) Also, when I dropped the damaged suit off for repair, they insisted on not charging me for the de-snagging, but I would not hear it and left an extra $20. You get what you pay for, and I wanted magic, so I was not about to settle for free magic. Hope that makes sense! Thank you, Alexander's for being a welcoming, caring, helpful local small business.

    The best dry cleaners i've ever been to! I've been countless times with personal and thrifted…read morevintage pieces and after dropping off at Alexander's the pieces are like brand new. They really work magic being able to get out blemishes from some of the older / delicate fabric items i've brought it. Such great value and wonderful people I highly recommend!

    First Impression Dry Cleaning - dryclean - Updated May 2026

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