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    First Home Mortgage

    3.7 (3 reviews)
    Open 9:00 am - 5:00 pm

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    Freedom Mortgage Corporation

    Freedom Mortgage Corporation

    (7 reviews)

    Tax department is useless. Had an unpaid real estate bill ( for the entire year of 2025) not only…read moredid they not mention anything, when I called they completely ignore me, even hanging up on me twice. I called on 16jan and they told me they would take care of everything and I informed them it was urgent and stated to pay immediately. 3 weeks go pass, not a single word. I called again (over and over again because no one can answer my questions). Someone finally said I had to pay it, after I've been trying to figure this out for 3 weeks. Now on top of a 400$ bill, they stacked fees because it was not paid the entire year. Mortgage freedom, sent me zero bills or called me at all to tell me I owed taxes. This is their job and they failed miserably. But they are quick to call when it benefits them. Don't use this company!

    These guys are the worse! I didn't pick them; they bought my loan. When you contact them you…read moretreated like you're in collections. It's ridiculous. I've never picked them as a lender, but 2 of my mortgage loans have been sold to them, so I've been dealing with them since 2018 or 2019. This particular issue has to do with them paying out 2 home owner insurance policies. I called them about a month ago and told them I was changing home owner insurance companies. The company I was moving to pushes everything through underwriting, so it takes them a bit longer. Freedom mortgage ended up paying both the cancelled and new home owner policies for the same year and then they notified me that my escrow was out of wack by over $2000. I'll get the refund from the cancelled policy, but they ignored the fact that I informed them about what was going on. The biggest issue is they paid out 2 homeowners policies for the same year. What if the 1 of the policies was fraudulent... Can you imagine what I, the customer would have to go through to fix that... Freedom Mortgage SUCKS!!!

    NVR Mortgage - Our new home

    NVR Mortgage

    (9 reviews)

    As first time home buyers, the experience of signing contracts and working through massive amounts…read moreof paperwork and confusing numbers can be extremely overwhelming. For me it certainly was. I am a numbers gal and I always want to be able to see where each figure ties to. Elizabeth Warner, our Loan Officer with NVR, went above and beyond for us every single time and I would describe her as nothing short of amazing. She has sat on numerous hour-long calls with me while I ask the same questions in different phrasing until I am certain I understand something. She is patient, extremely personable, and does not make you feel like a nuisance at all, no matter the question! She was always easily accessible and if I couldn't get a hold of her right away she was always back in touch with me on the same business day. I never thought I would be in the place to say I trust a lender, but I truly and wholeheartedly trust this woman and her word, and I know she has done right by us throughout the entire process. If you are looking for a lending team that has your back and makes you feel comfortable and heard throughout your home buying ordeal, look no further than Elizabeth! Every conversation with her has been nothing but pleasant and I am eternally grateful that she was the one to oversee our first time purchasing a home.

    My overall experience was great with Michaellynn Bacon the loan processor at NVR. She was amazing…read moreand was the perfect example of someone who takes her job seriously and customer service. She was very professional , responsive and had wonderful follow-up. If I had a question and she did not know the answer she would research the issue until she found the answer. She is a great asset to team and definitely made the mortgage and home buying process much better. If it was not for Michaelynn my experience would have been much worse. She should really teach a seminar to employees on customer service. If you give out awards I would definitely recommend her for one in recognition of her excellent customer service.

    APEX Mortgage - Making accounting of all of the HUDSON of settlements that I have closed in the first three quarters of 2015

    APEX Mortgage

    (7 reviews)

    My experience with Apex Mortgage loan officer Al Soumah was one of the worse things I've…read moreexperienced prior to the death of my son. My loan was preapproved for 150,00.00. I put down $7,500.00,. Why would he make 11 hard inquiries of my credit score 11 times in a 3 month span? Some were even 2 days apart. I have copies of it. Each time he did that, my credit score went lower. He assured me everything was fine and strung me along for weeks and months. I had moved my things in storage thinking they would only be there 5 days. I had to buy everything over and I was displaced for 2 years. Then the pandemic hit. My trusting this man had to be the worse mistake I've ever made. Buyers be leery of this guy! My life was turned upside down. Meanwhile he went missing and came back with a brand new BMW. Cute! Cheryl W.

    The worst lender to be in business. DANIEL PEETE AND INDRU JASHNANI are Incompetent and…read moreunprofessional. A simple straight forward mortgage approval was denied. We have a credit score of over 700 with $60,000 down payment and 2-3 jobs and was still denied. They gave us the run around with 3 different closing dates. They contacted me and my agent to let us know that we were approved with conditions and clear to close with conditions. We met all the unnecessary conditions that they placed. Myself, the real estate agent, the seller and the title company are all on board and agree that this company is a waist of time and bad for business. They waisted our time and money. Further research shows that they are not even mortgage lenders. They are what they call Loan Sharks. I met every condition. I even had to show them itinerary tickets and marriage certificates because they Questioned if my marriage was legit. Incompetent people that have no business being in this business. An appraisal was ordered and we were sent a denial letter with no report from the appraisal. When I called them to explain the reason for denial after 58 days of jumping through loops, their explanations were childish and combative and they simply hung up the phone on me. Just a waist of time and money dealing with these incompetent people. Please report APEX MORTGAGE LLC IN COLUMBIA MD to the FAIR HOUSING AUTHORITY. They should NOT be in business.

    First Home Mortgage - mortgagelenders - Updated May 2026

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