very nice people ! i wasn't taught some of the things i should know but tim hadley was very patient…read morewith me and very nice ! he got me all set for a bank account and all that good stuff ! again thank you so much i appreciate it !

From the owner: River Valley Credit Union is a member-owned, not-for-profit financial cooperative dedicated to…read moreserving the Miami Valley. With a robust suite of services including personal and business banking, mortgage lending, and accessible cashpoints, they provide a comprehensive financial experience. Their mission is to empower the community through trusted, cooperative financial solutions. With multiple locations throughout the region, including Middletown, they are committed to helping their members achieve their financial goals.

Used to come to this branch most often but every since covid it meh. They redid it .. no longer any…read moredrive thru. It's mainly a inside atm and 3 people at desks that don't do much. They prefer you do the atm while they chat. If that's all they are doing don't see need for 3-4. I dont know if this is temporary but no ac in common areas just cool air blowing on employees. Don't love my lock box being in such temp. If this is all they are they could put atm outside and not have employees. The 3 useless employees are not tellers. I guess this isn't a real bank. Atm didn't give me option for denominations and I needed more than 500. This was waste of time

Good staff. But ask me too many questions about my money and how I got it. The lines are always…read morelong and homeless slip in all the time.

I left the Fifth3rd after Being with him all my life. I had several bad experiences with 5th 3rd…read moreand decided to move to my husband's bank which is Chase.. I've been with him now for 5 years and had nothing but good experience. This location is very convenient for me it's right across from my doctor's appointment and close to the grocery store in the in the interstate.. Everybody's always been very courteous And efficient.. It's a small bank bank which is not a bad thing bad thing. I've never had to wait more A minute or 2 to get weighted on.. I also like that they have bird feeders sometimes I come on days they're closed or after hours when I can sit in the drive-through it threw and take pictures of the birds. I'm a bird nerd.

Good people they always know my name but once again the homeless slip in and the lines are always…read morelong and it makes it hard.

If you are looking for poor customer service you've come to the right place…read more Took several trips before I realized I'd have to go to another branch to accomplish my objective

This is a good credit union, but they are way behind the curve on technology and have a lot of…read moreweird rules regarding what and when you can do things with your own money. I enjoy speaking with the tellers, I go in once or twice a month and actually have a conversation. My biggest complaint is that the ATM in Springboro is always down, forcing me to pay an ATM fee if I need quick cash.

From the owner: As a trusted community financial institution, MyUSA Credit Union provides comprehensive financial…read moresolutions with a personal touch. Proudly serving Butler, Clark, Greene, Miami, Montgomery, and Warren counties, we offer a full range of services, including checking and savings accounts, auto loans, mortgages, and refinancing options. Our team is here to help you navigate your financial journey with straightforward guidance, helpful tools, and community-focused support. MyUSA Credit Union is your local, trusted, and affordable partner for all your financial needs.

I have been with PNC since 2007 I believe. Maybe a smidge after. Although I was attacked in 2021 so…read moremy memory is still full of ups and downs. This I can say with out a doubt! The people who work here have taken care of me so wonderfully. Understand I have foriegn accent syndrome, memory lapses, and high PTSD. I don't deal well with people I don't know. I can't be served by a teller I don't know. I get confused and scared. I have a complete meltdown. They have been so kind to me. The care they have given to me as a group is unbelievable. To me it means everything. Thank you all for being so beautiful to me. Love Sarah Risner.

i stopped banking with 5/3 a few years ago because i found out that his location withheld my…read morepaycheck from me and caused me to overdraw my account and lose $50.