I left the Fifth3rd after Being with him all my life. I had several bad experiences with 5th 3rd…read moreand decided to move to my husband's bank which is Chase.. I've been with him now for 5 years and had nothing but good experience. This location is very convenient for me it's right across from my doctor's appointment and close to the grocery store in the in the interstate.. Everybody's always been very courteous And efficient.. It's a small bank bank which is not a bad thing bad thing. I've never had to wait more A minute or 2 to get weighted on.. I also like that they have bird feeders sometimes I come on days they're closed or after hours when I can sit in the drive-through it threw and take pictures of the birds. I'm a bird nerd.

I love this bank especially the Middletown office. They couldn't be more helpful or kind! I would…read moredefinitely recommend this bank. I've been banking with them 47 years! They have always worked with me and they are wonderful

Engaged with an iffy site and ended up the next morning waking to a call from the First Financial…read morefraud department. It was determined the best thing to do was void the card used and go to the closest branch for a replacement. I did (815 S. Breiel Boulevard branch) told them what happened expecting some attitude or Tsk-tsks and got, 'We'd be glad to help you'. They did; like another branch in town that helped with my mom's account a while back. Beware of First Financial Bank-- they'll spoil you.

The friendliest people in Franklin. Always very helpful when you are in need of any Q&Aread more

patti and rest of staff are always very nice and helpful! best bank i have ever used!read more

This was my first visit to this branch. I stopped to pay my mortgage while out and about down in…read moreFranklin. The lady who was working was very nice and polite. She was quick and efficient as well. Can't really comment more on that as this was a quick visit to do a quick task.

very nice people ! i wasn't taught some of the things i should know but tim hadley was very patient…read morewith me and very nice ! he got me all set for a bank account and all that good stuff ! again thank you so much i appreciate it !

From the owner: River Valley Credit Union is a member-owned, not-for-profit financial cooperative dedicated to…read moreserving the Miami Valley. With a robust suite of services including personal and business banking, mortgage lending, and accessible cashpoints, they provide a comprehensive financial experience. Their mission is to empower the community through trusted, cooperative financial solutions. With multiple locations throughout the region, including Middletown, they are committed to helping their members achieve their financial goals.

This branch has always taken very good care of me. I would say of all of the chase bank locations,…read morethis one has caused me the least amount of stress. I get that it is a backhanded compliment... But you still get five stars from me.

Used to come to this branch most often but every since covid it meh. They redid it .. no longer any…read moredrive thru. It's mainly a inside atm and 3 people at desks that don't do much. They prefer you do the atm while they chat. If that's all they are doing don't see need for 3-4. I dont know if this is temporary but no ac in common areas just cool air blowing on employees. Don't love my lock box being in such temp. If this is all they are they could put atm outside and not have employees. The 3 useless employees are not tellers. I guess this isn't a real bank. Atm didn't give me option for denominations and I needed more than 500. This was waste of time

Good staff. But ask me too many questions about my money and how I got it. The lines are always…read morelong and homeless slip in all the time.