5 stars to Dre for the laughs and the help. Amazing customer service. Thank you again.read more

I banked with First Financial bank for years. I went in to apply for an auto loan with over 3 times…read morethe amount I needed in my checking account but was still denied. I went to Wright Patt and was approved. I closed my account with First Financial and transferred my funds to my WCPU account and have never looked back. I recommend them to all my family and friends. Great friendly service

This branch has always taken very good care of me. I would say of all of the chase bank locations,…read morethis one has caused me the least amount of stress. I get that it is a backhanded compliment... But you still get five stars from me.

After I expressed disappointment with a $45 wiring fee for ALL business accounts I was told by the…read moremanager that I was free to look at the completion to move My accounts. What happened to the day where people actually cared if you were a customer or not.

I took my son into this branch on Saturday, July 18 at around 11:00 to open a new checking account…read more He has had a savings account at Huntington for years, but he graduated from college and now he has a "real" job and makes "real" money. There was one couple in front of us in the teller line and no other customers in the bank... so two tellers, one "manager" and two customers. That's 50% more employees than customers. The teller told us that the only person who could open an account was tied up and we "could come back in one or two hours if we wanted to." We went down the road to PNC where my son was treated like a valued customer. We opened the account in less than 30 minutes. We then went back to Huntington to close the savings account and bring the funds to the PNC account. ... No customers in the branch. We were told that the only person who could close the account was tied up. So, we said we would like to withdrawal all the funds in the account except $.01. Then the person who was tied up suddenly became available. No one was huffy or nasty... No reaction at all.. No accountability, no concern, no interest in customers at all... Completely indifferent. It was worse than the post office.

I have been banking with PNC for many years and have always loved this branch. The employees are…read moreso personable and remember you when you come in. I can't think of one bad experience. Today I brought my 16-year-old daughter in to open a student account with Lori Cramer. I really appreciated that Lori spoke directly to my teen (not expecting me to answer on her behalf), and took the time to explain to her all of the ins and outs of the account. She gave her safety tips and explained the logic behind all of them. My daughter is VERY shy and quiet so she doesn't interact a lot (especially when having to wear a mask). You can tell Lori is a parent and really cares. My daughter can use her account confidently AND learned some things. I will definitely continue my business here and would not hesitate to refer you to do the same!