Made an appointment for 10am 2-28-15 on Monday 2-23-15. I confirmed the appointment Friday…read moreafternoon the day before. We drive 30 miles to our appointment on Sat and got there at 9:30am. We wait at the gate & there is no movement so I called at 10am & there is no answer. I leave a message with my name & #. 10:30am rolls around and I call again and my call is declined & sent to voicemail. It's Tues & I never got a rtn call. It's ok because we took our business and money elsewhere. We'll make sure all our friends from the cook off & beach bash know how we were treated. They had a good selection, a good website along with good prices but her lack of Svc and professionalism leaves a lot to be desired. I do not appreciate being stood up especially after confirming our appt less than 24 hrs prior.

This was our first time ever renting an RV. We flew into IAH and rode Uber straight to Coastal RV…read more We were late getting there on the start of Labor Day weekend. They waited for us! They were very accommodating and knowledgeable. Wonderful to work with and the RV was great. We also got the prior Military Discount. Highly recommend Coastal RV.

If you're looking for your first Rv, trade in, or anything come here first. They were awesome, made…read moreit super simple. Ernie was our salesman, we told him what we were looking for and he took us right to it, to where nothing else was gonna compare. Definitely put us in the right unit. We brought a trade in and felt like they gave us a good deal on it, had a few small things wrong with it (we lived in it for a few years) but they definitely give you the best price. The manager came down and worked numbers with us on the trade and our new trailer and explained everything to us so there no questions on anything. Mr.Bush was the finance guy and I liked how he went through everything, was a really good experience.

We bought several items for our travel trailer from their parts area. Tracy was amazing at getting…read moreeverything together and getting us the info we needed. A couple months later one of the items needed warranty work, and Tracy was able to help us deal with the vendor. Everyone else in the area has been super friendly and helpful as well.

Had a huge misunderstanding: However, when I tell you management went above and beyond to make…read morethings right, it's an understatement. The personal integrity of everyone I talked to is what I.am referring to. Our entire experience before and after the misunderstanding was excellent. Just for clarification, my husband and I did not benefit monetarily nor did we ever seek to. Exceptional staff, customer service and inventory. Highly recommend Fun Town RV.

My experience with Andrew was extremely disappointing. From the beginning, he seemed not to be…read moreinterested in closing a sale and was definitely not in a hurry to communicate back on the question that was asked. He was unhelpful, didn't take the time to answer my questions thoroughly, and made me feel like I was just another commission instead of a valued customer. Buying something this important should come with good customer service, but that wasn't the case here. I left feeling frustrated and unsupported. I would not recommend working with Andrew based on my experience. Or fun town period this would of been my second purchase and to think I was hoping the second one would of been better then the first since it was a different location

Go elsewhere! They…read more( Georgetown location) have a New 2022 Travel Lite Rove Lite 14FD advertisement on their site for $14,999, after showing me 2 other Rove Lites, they showed me the one advertised. They said it is sold as is - dent, no fender on one side, seating/storage construction falling apart inside, other small tear and noted it came that way from the manufacturer. The salesperson said they would hook it all up to make sure everything works properly, wash it, give me a tutorial, etc AFTER I'm approved for financing. Then they said my car was not capable of towing it ( it weighs 1676 lbs, I have an SUV with a tow capacity of 2,000 lbs), my bumper is too low, and that the Rove Lite isn't actually for sale, it needs to go back to the manufacturer. It's a 2022, so it's been there for how long? And it's advertised on the site? And the salesperson told me it was available to purchase? The "manager" said oh yea it keeps coming up on our site for "inventory purposes"- right! Try the old bait and switch game. Not a nice experience, I would go elsewhere!

Bought a 27' tournament fishing boat with twin engines!! Poor scheduling, lack of communication,…read morehad boat for almost 3 months and still didn't fix everything after I pulled up to take it home. I can't go on significantly. Let's see how they respond to two major items not being fixed after months .... And told everything is fixed. Nope. This has gone on for close to a year I'll send a new review in a week.

You asked for my phone number to contact about an RV we liked. You told us you would not bother us…read more Then you called us two days later. Then you started texting every two days asking "Just checking in"... How is this not bothering customers and then it got aggravating that I don't want to do business with you anymore and told you to stop. You did and I saw that Yelp sent this to me, so thought I'd fill one out.

Don't. Even if you make an appointment, it'll take a month. Go ahead and go to camping world. I've…read moredriven past my rv 6 times and it's in the same spot. Wore my batteries down to zero. Has water all over my floor because they didn't check the freezer after I called. I had to go the next day and clean it up and turn the batteries off myself. Can't wait anymore for repairs so taking the parts I ordered elsewhere. Do yourself a favor and don't.

Steve was amazing, only $125 call out fee and he fixed all my small electrical issues and replaced…read moremotor for slide out all in great time. Really happy with his service.

Steve was great! We appreciated him coming out the same day to get our AC running since it was 106…read moredegrees! He was professional and very knowledgeable about RVs, trailers, etc. He didn't mind our 3 dogs barking at him either. I saved his number for the future... Great person to have in your contacts for any RV related questions. His price was fair and much cheaper than we would pay in LA.

Hello and thank you for following this fifth wheel purchase process from Explorer USA, Alvin, Texas…read more(Houston location.) Purchased Forest River Impression 26RET on March 13th, 2018 after we had looked at a few other dealerships; and decided to purchase a brand new RV with warranty from a local dealership. We had to purchase and sign all the paperwork before they would make the unit ready "That's our policy!" - Really??? Never done an RV purchase quite like that before, this is about our eighth RV, have had a Class A, two Class C's, two Fifth Wheels and two pull behind Travel Tailers in the past... Not totally new to the RV purchasing. RV ready to pick up on March 30th, 2018. Yes, that is 17 days later... Noticed not been cleaned inside, was told by Jeremy in service, their two cleaning people had called in sick today, really, you had 17 days to make this RV ready... Also, had already received our first bill in the mail before even taking possession of this unit. Wow!!! We noticed bubbling of the slide panel now it was outside in the sunshine and one of the dining chairs rocked, one window wouldn't close and lock, TV had no sound, DVD player didn't work... Well after a few hours the minor things were fixed and we received a "We Owe You" for side panel, dining chair and Tracy (then service manager) agreed to install a TV in the bedroom for all the problems and trouble, very kind of him. Justin - General Manager, Tracy - Service Manager, Jeremy - Service Technician and Grant Miles our very kind, polite and non-pushy salesman, really I would highly recommend Grant, were all present during these few hours prior to leaving their lot with our new RV. Informed parts would be ordered and call us to bring the unit in when they arrived. After a few texts and phone calls the last two days its now May 10th, 2018 and Steven Davis, new service manager informed me the RV has to be brought in before the parts can be ordered, because that's their policy and we will have to put a deposit down, what??? I believe he understood and stated "You are getting upset" which I assured him he was absolutely correct and he would not want neither myself or my husband showing up after what we had been told initially. Texted Grant Miles and informed the next person calling me better be Justin. Less than an hour later Steven Davis called, was very polite and stated they would make an exception and go ahead and order the parts without the RV there, and would I please send some pictures. It would probably take a couple of months for the chair to be made... I look forward to hear back from Explorer USA, Alvin really soon and expect the parts will arrive in an expeditious fashion... I would really love to give this RV dealership a chance to make it right, headache and all, and give them Five Stars for exceptional customer service! Please stay tuned!

Do not trust this dealership! They will not honor signed contracts!…read moreBeware of doing business with this dealership. My brother negotiated and signed a contract with them for the trade and sale of RV/trailer. Everyone agreed to the terms, paperwork was signed, title was transferred, and loan had been initiated. However, after the fact, management decided the deal was "no longer good for them" and simply cancelled it. Their idea of "honoring" a signed contract was to walk away from their word entirely while wrongfully holding the title to his original RV. In addition it took my brother two weeks to try to get the loan cancelled for the new trailer since the dealership cancelled the sale. To make matters worse, their communication through this ordeal was incredibly poor. They created this entire mess and their solution was to cancel it when my brother wanted them to honor the contract. If a business cannot respect its own signed contracts or communicate honestly with its customers, they do not deserve your business. Avoid this place at all costs.

timely, great work, reasonable prices and great communication. We needed an Ac installed…read more the heat and humidity sucks in Houston!

We bought a Fifth-wheel from RV's and Specialties, it was by far the most relaxed and easy buy, we…read morehave ever experienced. Every staff member was extremely friendly. Prices are amazing. There wasn't any pressure, and they helped us with easy financing. Our purchase; just couldn't have gone any smoother. We will definitely go back, when we upgrade.

Anthony, Daniel and all of Anthony's employees are very professional and helpful. I'm a RV Rookie…read more I bought a 16' 2015 Forest River Work and Play Toy Hauler from Anthony and have been very pleased with the ease of purchase and Anthony's knowledge, suggestions and helpfulness in getting me "camping ready". Anthony's inventory is hand picked quality equipment that has been inspected and tested prior to sale at a fair price. You can't go wrong by driving to Cypress, Texas and saving some money. Well wroth the time invested to drive and deal with Anthony.

Ask for Phil. Awesome sales guy that really knows his stuff…read more Ok updating for completeness. We've been to a bunch of places and just felt like we were treated better here than at any other. Our sales guy really took the time to find out what we needed/wanted and made it happen. The finance/delivery process was a breeze and Phil was with us the whole way through. The service folks were nice and the trailer was ready on time. I wouldn't hesitate to do business with Phil and Terry Vaughn RVs in the future.

They are now closed and have become DeMontrond RVs. We bought from them because they promised a…read morefabulous service experience and they quickly closed down the service department. After we bought the brand new unit and took it on its maiden voyage with lots of issues, they ghosted us and would not help us.