I made an appointment for a new temporary crown. The appointment I was given was at 3:45pm. When I…read moreshowed up for the appointment I was told they would glue the old crown back for me, which is not what I wanted (as it was no good). I said I made an appointment for a new crown. The assistant said they would not be able to work on me as doctor usually leaves at 4pm and he needed 2 hours for the crown work. Doctor never came out, I asked the assistant to check with him if he could honor my appointment and she said no. The next appointment they offered was a month away. In no way they cared or apologized for not honoring the appointment. Very unprofessional...

I was referred to this dentist by a very close friend who has know the office front desk for over…read more30 years. Once I mentioned to several of my personal training clients I was going to see him for my acute tooth injury. They took me right in the following day and swiftly and professionally examine my tooth and gave me very easy to understand information so that I can make a decision. I felt confident the doctor knew exactly what he was talking about. I took his advice to see I oral surgeon close to his office and they were equally great in resolving my issue. The fees were affordable and the whole experience was happily pleasant.

I came back to Dr. Hinder for my bi-annual cleaning. Everyone at the front desk was pleasant and…read morenice. I got checked in quickly and efficiently. I was taken back after about waiting 5 minutes by Suzanne my hygienist. I had to also have x-rays done. Suzanne did a great job at my cleaning, explaining what she was doing, and always kept the conversation flowing. I had my cleaning done, then dr. Hinder came in to look at my x-rays. He said everything looked fine, there was just one tooth they're monitoring. All in all, it was a great experience.

My experience was not the same after Dr. Hinder sold this business. These people are young and…read moreGreen I went in to have a crown fixed, but they didn't know how to use the machine. I scheduled the next day because they were having app specialist on machine show up to tell them how to use the machine. Everything seemed to work out after two hours. I was out of there, but they were having a picnic in the background six or seven people were looking in my mouth. There was noise all around all the time which was not previously the experience I had had there which was peace and quiet and calm people were overly compensating, which made me very uncomfortable. Main doctor seemed to be irritated although they got the job done. It wasn't done to the expectations that Hinder would had taken not pleased will not be visiting again. Good luck if you go here oh and double the price that it was before. Dr. Hinder if you are reading these post, we miss you say hi to Jess Hope you're having a good life.

Irate office representative! Never in my life have I had an office clerk be so disrespectful!…read moreRaising her voice, interrupting me as i talked, snappy back talking, argumentative and combative. I've never been so disrespected as ERICA treated me today. She gave me incorrect information about pricing & procedures & she was ready to fight me about it. Nothing was offered to help aid me to get the service i needed. Poor customer service to a major fault. I cannot believe the office manager allowed this woman to treat me the way she did. Shame on YOU.

Had a great experience at Jack's Beaches family dentistry. Their front desk is extremely helpful…read moreand goes above and beyond, and the doctor here was extremely efficient and provided great quality care.

The entire staff was amazing. Great personality and very knowledgeable and supportive. I can't…read moreexpress my gratitude enough for Mr Harrison and his team. 5 stars isn't nearly high enough for the work they do. Thank you and your team so much

I've never had any issues whatsoever and as a new patient he said I had FIVE cavities. (I should…read morehave questioned that and gotten a second opinion but unfortunately I trusted him). He filled all 5 at once and I ended up needing a crown and TWO root canals because he damaged my teeth so badly. ironically he also told my son he had FIVE cavities (a bit coincidental...). please get a second opinion and get work done elsewhere!! I wish I had. I'm out over $2k and months of pain!

Very professional and caring team. Excellent customer support !! (Patti rocks and is always on top…read moreof all details!!). PVCD provides quality care with state of the art technology. Outstanding team culture who provide great dental care & ensure clients have a comprehensive & comfortable experience.

I was switching from a previous dentist so I had a lot of questions especially one important…read morequestion - insurance coverage. So I call to make an appointment and I'm told new patients have to come in for two appointments almost back to back. Ok a little different but whatever. I also make sure to ask that they except my insurance. She says yes they do so wonderful I am a happy customer. The first visit is to be a very thorough visit with all kinds of photos and things that I have never done before. The second visit would be for the cleaning. Well the receptionist called me a few days before my visit and asked if I could stay for the cleaning. I was a bit confused as this was to happen on the 2nd visit but it wasn't a problem and I told her I could stay. I asked once again if they had checked with my insurance company and she said yes everything was good. So on the day of my appointment, I check in and then the office manager calls me back to her office. Weird. She lets me know that they are Out-of-Network and she is not sure how much will be covered by my insurance and how much I will owe. So I was not happy and it did not give me a good first impression or visit. I will say the hygienist who cleaned my teeth and apologized profusely was very nice and so was the dentist. I think the front office needs to be upfront and do a better job. Maybe this is their way of getting people in there and getting money. The jury is still out if I will go back. It will depend on when I receive my bill and see how much I owe.

Finally after all these years in Jax I've found a dentist I really like. Making an appointment was…read moresuper easy. There was plenty of parking as they have spots in front and behind the building. Everyone was super nice and they made you feel like part of the family. My hygienist, Taylor(?) was one of the better ones I've had. One thing she did that surprised me was she put on some vaseline on my dry lips. I've never had that at any other dental office and it's such a small thing but it made a huge difference for me. It's the small details... All in all it was a great experience.. yes, going to a dentist was fun. Lol. I highly recommend this place as they treat you like family.

Since moving to Jacksonville 5 years ago, we've been going to what I call "chain dental offices"…read moreand felt that they kept upselling and I found myself paying for services not covered by my then insurance. Anyway, I've recently changed dental plans which opened me up to other dental practices and found Beach Family Dentistry pretty close from where we live. So far the experience have been really good. They were pretty good at keeping on time with appointments, the staff were really nice and the difference in service is night and day. There were no upsell, they were upfront about services not covered by insurance and I felt that they care about saving you teeth than just recommending services to earn money. If live at the beaches and you're a dentist, check this place out.

I love Dr. DeLoach and her team. Been with her for over 15 years!…read moreShe works me in when I need her or I see her twice a year!!!

Made an appointment as a new patient for routine cleaning. They told me once I was there that I…read morewould only get x-rays and examination and that I would have to make a separate appointment for the cleaning. They told me no charge that today's services were covered by my insurance. My second appointment for the cleaning was not completely covered. I was told I needed a more advanced cleaning than what insurance covers. When I came back they used this water blaster device to clean under my gums and did the normal scraping and polishing. The entire cleaning didn't last 15 minutes. I was very suspect of the quality of service. When I left there I didn't feel that my teeth were cleaned very well - unlike the feeing I had after leaving my previous dentist. About a month later I received an invoice from them for the x-rays. When I called to inquire the woman who took my call was very rude, unwilling to resubmit the claim and hung up on me. I'm off to find another dentist. I would not recommend this place.

My husband and I have been going to this dentistry for years and we absolutely love this practice!…read moreThe office staff is friendly and professional, not to mention very organized! The dental technicians are pleasant, knowledgeable and efficient. We really feel like everyone there cares about each patient. Dr Della Porta goes above and beyond to make sure everyone is taken care of!

These ideal dental offices are a joke. I had an appointment made to come here for a filling to get…read moreredone that was done from their beach walk location. Then i get a call the doctor here isn't In network with my insurance... well you are redoing a filling and they want me to pay $180 for nitrous... seriously... I have nitrous before any shots and the plan is a discount plan not a true insurance anyways but it makes the nitrous $20 ... which i should not have to pay for

I have dental anxiety from bad past experiences , so I tend to put off going to the dentist. I am…read moreso happy I made an appointment at Ideal Dental, everyone there was very kind from the moment I arrived. I was asked about my anxiety and what triggers it. Dr Hashim went over my options for treatment and ways we can lessen my discomfort and stress. She explained thoroughly what needed to be done to bring my teeth back to a healthy state, while going over my X-rays. She is very thorough, professional and takes her time explaining. I was given a treatment plan for my deep scale cleanings, filling and crown with detailed itemization and options for payment. The pricing was fair for all I needed to have done and the woman presenting it answered all of my insurance questions. The star of the office for me is Raphael the hygienist, he went above and beyond to make sure I was comfortable, felt safe and explained every detail of what he was going to do. He is truly an angel! I was immediately scheduled for my treatment and have already finished phase 1 with phase 2 being completed next week. I highly recommend this location.

Had a tooth repair and they were able to fit me in. I ended up getting a tooth repair and…read morecleaning the same day. Staff is amazing and quick.

Dr. Doan is a compassionate and capable dentist - - I've had two cleanings at this practice (Dawn…read moreis the BEST for a dental cleaning!) - yesterday was my first visit to get a filling and a new crown. Both the dentist and the dental assistant were communicative throughout the procedures, which alleviated my anxiety. They were efficient and thorough as well. I was blown away by their use of camera technology that resulted in a brand new crown before I left the office! I also received a post-procedure photo explanation of the work that was completed, and I received info about what to expect over the next few days as well as possible future care requirements. In addition, Amy keeps track of the schedule and the insurance! Grateful for the compassionate, capable care I have received at Sandpiper Dental - they are worth the drive for me!