Sidney was wonderful. When I wrote that the original cleaning of my area rug left some soiled…read moreareas, he offered to go over the rug again. He did a very thorough job and the rug looks much better. Very professional job and as real gentleman.

They answer my call on a Saturday, but more important they work around my needs for a disinfecting…read morecleaning for my business as soon as possible. There service was on point and what I had expected. Thank you 100% recommended.

i am completely amazed at the hard work and results of this team. I would HIGHLY recommend this…read moreservice. I had a deep clean and wow.....I had no idea my house could be so clean. Not only did they make everything shiny and new (including the inside of my oven) but they organized everything including toys and books and even my refrigerator. So friendly and respectful, and wonderful with my dogs and kids!

Correct company!!! Horrible service, didn't clean much…read moredefinitely not any kind of deep cleaning for $200!! Girls spent alot of time in the bathroom with the door closed on her phone not cleaning. After there cleaning my place needed cleaning and I keep a pretty clean house, due to surgery I wasn't able to to keep up and after the experiences with this company and owners not easy to deal with. Look elsewhere for more reputable company

Carla's been cleaning my house for a couple years now, and she is the best cleaning service I've…read morehad, hands-down! (And over the last 14 years, I think I've used at least 4 other companies.) I was lucky enough to find her on Care . com last July, and she promptly came to the house to give me an estimate. The price for a biweekly cleaning is reasonable, and they are very flexible when my schedule changes. The women she sends to do the cleaning are consistently friendly and they do their work carefully and completely. Carla herself stops by occasionally to make sure things are going well. She's been wonderful to work with, and I plan to stick with JP Cleaning for a long time!

Carla and her team are really great! They're thorough and quick. They take a lot of pride in their…read morework and check in regularly to ask for our opinion on their service, whether we want to change anything,etc. providing a superlative level of customer service. I recommend them very highly.

Well, I purchased a living social voucher to try these folks out, as I was looking for a service…read more After months of not being able to schedule anything with them as they wouldn't return any of my calls - AND I hadn't even mentioned that I had a voucher - to them I was just a potential new customer, which is what I was - they finally called me after I called and complained to Living Social. I scheduled for them to be here today (the first time they could get here - not a convenient time, but whatever. They didn't advertise that they don't come to Arlington but on a couple of days during the week and not on the weekend, so I took what I could get). They reported that they would be here from 9 to 11 am this morning. At 9:30, they still were not here and so I called to see where they were. I spoke with Luciana, who first informed me that I was told that they would be here some time between 9 and 11. Okay - perhaps I had misunderstood the woman with whom I had spoken. But THEN she told me that they were probably going to be late. I said that wouldn't be possible, as I had to get to work - and that if they were going to be late, some sort of notice would have been a very good thing. She then became very belligerent with me and asked what I wanted her to do. I said that I wanted to get here no later than 11. She said she'd have to call her people and then call me back. She did do that, and they did come by 11. Great. Not friendly or even remotely nice, but they had arrived. I had to leave, but my other half came home so that someone was at the house. I left him with a tip for them, but given the experience getting them there I told him to use his judgment as to whether he gave the $20 to them (I had purchased the 3 hours of cleaning, so I thought that was a reasonable tip based on the hours). So... I got home from work and here's what I found: 1. I was told when I scheduled the appointment that I needed to provide my own cleaning supplies. So I left everything out (both upstairs and downstairs), but they brought their own and used what have to be the worst smelling cleaning supplies I have ever encountered. My house stinks - all over - it's disgusting. 2. The house is not clean! Sure, they vacuumed a few rooms (not the front entry stairway, not the kitchen, and not the back area/bathroom) and cleaned the bathrooms, but in addition to all of the areas that weren't vacuumed, things weren't dusted, and the floors weren't washed. 3. My other half informed me that they did not stay for the time I paid for (3 hours, which was to be 2 people at 1.5 hours each). They were gone in an hour, so that's only 2 hours - not what I paid for. Needless to say, they were not given the tip I left for them. I don't know how to explain the amazingly poor customer service, but I needless to say, I won't be a regular customer. If companies use voucher systems to gain new customers, they should have a plan in place as to how to handle them. First impressions - bad ones especially - are hard to overcome. A first, second AND third impressions? Oh my... Trust Cleaning Services should consider changing its name.

They wouldn't honor their Groupon b/c they changed their service area. Groupon won't refined my…read moremoney because they are claiming I didn't read the fine print. I think I would check to see if my apartment was in the coverage area first before purchasing. I checked and my apartment WAS in the service area. Now they won't cover it. Please save your self the disappointment.

Pedro called me back immediately when I was in need of hiring a cleaning service for our office…read more He brought his team for the initial visit and we all toured the office and agreed upon what needed to be done. They were tireless in providing a "deep cleaning" which made us all feel better about our workplace. They also arranged a "deep clean" of our carpets which restored them to a "like new" appearance. After MetroWest Clean Office has been here (they come 3 times a week now), the office and all bathrooms are sparkling clean and the whole place smells fresh. There is never any doubt that they have been here! They are a pleasure to work with. Pedro checks in regularly to make sure everything is being done to our satisfaction. We couldn't be more pleased with this excellent service at an affordable price!

From the owner: We provide steady and reliable professional cleaning services in Framingham, Natick, Ashland, and…read moreMetrowest County area. We use only high quality cleaning products. Customer satisfaction is guaranteed.

Amazing service!!! The entire experience was better than I could have asked for and I really…read moreenjoyed how kind and willing to help me in my super messy space with so much professionalism! I am absolutely thrilled with the cleaning performed and we are so excited to have found this company and to have had Milton and Lena. Such a great experience my bathroom looks new! Can't wait for the next service!

I can't say enough how great Milton and Maria are. Not only did they save me when I broke my ankle…read more by cleaning and organizing my home. This week they took care of my disaster of my 2 car garage . Such gratitude I have for what a great job they do. six stars...