I can't say enough about this company. Started using them after a wedding I attended back in 2018…read more Mr. Valet is first class! The team is very professional and super friendly! Seriously no one valet company in the state of MI comes close to Mr. Valet. Book them for your next event. You won't regret it.

This past Spring season, I've had to attend a few weddings in MI. To my surprise this company was…read moreat the majority of em and his staff was on point. Mr. Valet company seems to be hot right now. So I made a point to meet with the owner. A friend of mine is in need for a private party event. This guy was beyond helpful with me and I wasn't even throwing the party. Mr. valet will valet all occasions and has great rates. The staff at each event was kind, courteous and speedy. Looking forward to seeing the crew around the area when in town. Great work Mr. Valet, thanks again.

Parks 1/2 mile away, set up in front of free lot to make it look like that's where they park…read more Ignore and drive past them and park for free. $20 is LA price for country service. Nice kids working there, felt sorry for them. How do you give no stars?

I left something in my car and needed it so the valet guy that helped me (Joey) was willing to…read morebring back my car and let me get what I needed. He was so nice about it and gladly got me my car. I did make sure to tip him because I know how annoying it can be to have bring a car back for a customer. Thank you!

Alpha valet was a wonderful service. The boys were polite, courteous and efficient. All our guests…read morewere happy. They did a very professional job. I won't hesitate to hire them again. I also highly recommend their services.

Best service and the gentleman kept it together during a crazy heatwave. We received so many…read morecompliments from our guests (daughter's graduation party) for their polite and hard-working skills that day. We've never hired valet service for anything and from here on out, these will be our go-to. Thank you for a great job!

Ellis Parking served North Star Reach's Fall Family Fest in October 2018, providing convenience and…read moresafety for the hundreds of guests in attendance. Management and staff bring the highest levels of professionalism to every event. We look forward to working with them again in 2019.

From the owner: Exquisite parking options for exceptional events!…read more - We cover every inch of the State of Michigan and we are happy to travel beyond! #valet #parking

I have parked in the same lot behind my residence for almost two…read moreyears paying monthly. Apparently the ownership changed while I was out of town, but no signage changed and there was no note/ticket or any indication of this change. At 9:26 a.m. on January 4th I received a text message from a friend who also had been paying monthly for the lot saying that the lot had apparently changed ownership and was towing cars. By 9:51 when I went down to pay or move my car, it had already been towed. The owner of the lot was unreachable and refused to rectify the situation by even calling the tow company or explaining why they towed my car without notice. Still waiting for a reply from the business a week later after multiple calls and a BBB complaint.

I met one of your Valets Thursday night at Detroit Shipping Company. I parked myself and he walked…read moreover to my car to collect 10 dollars. I said I didn't see any sign mentioning a fee. He said I must not have noticed it. I walked to the sign and asked him where it was. He pointed to a sign on another lot stating "$10 place money in box". I tried to tell him the signs for his lot should inform people of the price and he responded "Don't argue with me." Some customer service training might be in order. And some new signs with priced.

Do not use this service at somerset mall. They stole my Cadillac owner's manual and spare change in…read moreJanuary 2023.

We used their service at 12 Oaks Mall on Black Friday. The car runners/valets were working their…read moretails off, so I happily tipped on the way in. When they went to retrieve my car, I asked for change for a $20. I thought it odd that the valet didn't have any money on him. When he came back from the kiosk with change, I handed him a tip. He said, "We can't accept tips." I explained that I'd tipped on the way in, and questioned where my tip money went. He said all tip money goes to the company, not its workers, and asked me if I wanted the money back. I took back the tip money. Quite frankly, I'm appalled at the company's deception. There are no signs saying they don't allow tips or that tips go to the company (at least not in a visible area, so if they claim these signs exist, I looked for them and did not see any). The runners/valets should either be able to accept personal tips, or they should hand the cash back to the customer and tell them they cannot accept tips at all like the second valet did.

I highly recommend not using this company (specifically at Zef's in SCS) they damaged my vehicle…read moreseverely and I begged them to watch the videos reminding them multiple times a week. The whole situation was sketchy and finally they said "the videos were deleted it had been so long" Helen the manager handled it poorly and brushed off my calls and when I spoke to the owner of the company he blamed me and talked down to me and said the damage was minimal in a demeaning way. This vehicle was brand new I'd only had it less than a week and was in perfect condition, if valet wasn't the only option I obviously would have parked myself. Just a warning if you do go to Zef's and use valet check your vehicle immediately for damage and report it on the spot, this company has zero integrity. Now I'm out over $500 fixing the damage they've done.

I used to work for this valet company and i have A LOT to say about how corrupt and cruel this…read morecompany is. I am going to stay anonymous because if they find out who I am then i forsure wont be getting these things called "incentives" that im most likely not getting anyway. Incentives are a program created by our boss (Jarred Cloin), and for every day an individual works he takes $3 from he/she's pay from that day and supposedly puts it aside for when incentive day comes around. Incentive day comes around every year and on that day you are to collect your previous year's incentives. Example, if i worked 120 days in the year 2017, then on incentive day of 2018 i am supposed to receive 120 days worth of incentives. And the rule is that the only way you get your incentives is if you still work for the company or if you put your two weeks notice in before you quit (if u quit on the spot or get fired then u dont get your incentives). The only problem is that INCENTIVE DAY NEVER HAPPENS!!! I put my 2 weeks in and left on great terms with the company and I have still yet to receive my incentives. I have called Jarred (the boss/owner) multiple times and eventually he just stopped answering my calls. I know of a lot more people from the company that still havent gotten their incentives. Aside from the most corrupt part of the company, lets move on to the second most corrupt part... tips. Imagine this, you feel generous and tip the valet driver $20, but little do you know that the poor kid who just ran his butt off to get your car has to hand that $20 bill right over to whoever is leading that event (usually Jared or his right hand named Helen). You may think "oh they are splitting the tips" but unfortunately you'd be wrong. MOSTLY every person in a purple shirt is called a "helper". A "helper" is someone who parks and retrieves the cars and a "leader" is someone who hands out the tickets when someone decides to valet. The helpers are usually around 16-18 years old. Anyways, whenever you tip a driver in a purple shirt, that tip actually is going staight to the "leader" of that event while the "helper" is making their $9 an hour (no tax) or $10 an hour if they know how to drive manual (no tax). Speaking of getting paid, the whole payment process is super sketchy. So we meet up in a parking lot at 10pm-12 midnight, there are two cars in the middle of the lot. In one car is Helen and the second car is Jared. All of the workers arrive and line their cars up and it is mandatory for us to turn off our car lights. We wait until Jared flashes his lights and one by one we approach the cars, first Helen's car and second Jared's car. Helen collects envelopes from the leaders (envelopes contain timesheats and money from events they have led) and then u make your way to Jared. At Jared's car, he hands you a notebook and asks u to write "I (employee's name) have been paid in full for the following days" and He reads off a list of days that you've worked within that pay cycle and you are to copy them down as he reads, after he asks for your signature. Finally, he hands you an envelope full of cash with the days you are being paid for written on the front. There are so many things wrong and unethical with this process in my opinion. Speaking of wrong and unethical, lets segway into how Jared treats his workers and customers. I will not deny that Jared does have his days where he is very generous and buys his employees food, water, and actually gives out free money (rarely though). Aside from that, he is very disrespectful and inconsiderate to his employees most of the time. He is so obsessed with looking professional that his employees MUST be standing straight with their hands behind their backs. Employees are not allowed to lean or sit when customers are around. Jared constantly talks down to his employees, uses swear words and belittles them. I have heard stories of him making employees cry and even stories of Jared almost physically fighting and employee. His treatment to his customers is usually very good so i will give credit where it is due. Jared urges his employees to always get the doors for ladies, help men put on their suit jacket, and to greet them with smiles. But you better hope those poorly trained valet drivers dont slip up and damage your vehicle because then Jared's morals go out the window. There was a time when an employee damaged 3 or 4 cars at once and Jared did not want to inform the owners of the vehicles and rather he just hoped they wouldnt notice. Unfortunately, I am not aware of how that story played out. All in all, working for this company seemed okay at the time because i was young and naive, but now as i look back at it i know it was hell. This was all 100% facts and from personal experience. If you made it this far into my review then I thank you and ask if you can spread the word. God Bless. P.S. If a purple shirt is working ALONE then please tip because they can keep it!!!