Vandy's Express is the Only airport transportation I will use! They are prompt, safe drivers who…read moreoffer reasonable pricing. I used metro car previously and feared for my life as the driver was exceeding the speed limit and driving recklessly! I also feared for my wallet as the price was outrageous! Put Vandy's Express in your phone they are the only transportation service you will need!

I booked a drop off and a pick up to DTW for March 2026. The driver picked up /dropped off our…read moreparty of four to DTW on Saturday afternoon March 14th. I had provided him the return flight information, flight number and airline for our return ride back from the airport to home March 22. I did not receive a confirmation text or email I texted the owner to remind him of our pick up and our flight number and airline. The flight got delayed three times due to the mess of the TSA shortages in this country/government shut down. Beyond my control. The owner was in Florida and seemed confused and was re-asking me all the questions that were texted to him. His comment was "I get a lot of texts" . Then he told me due to the second delay coming into DTW that he didn't have anybody available because they had to get up early in the morning for Monday morning rides. We were stranded at the airport at 3:30 in the morning. And had to make other arrangements. I had booked this weeks in advance of the trip and it felt like it was only convenient for them to take us to the airport but due to the late arrival, it was not convenient for them. They shouldn't name their company Van's express Airport 24 Hours seven days a week when it's actually whatever happens to be convenient for them ,regardless if you book weeks in advance a round-trip pick up. I will never use this service again. It was horrible and unreliable.

Jordan is great to work with. If he is booked. He will do his best to find an affiliate to help…read moreout, especially when there is a lot going on in 1 weekend like concerts, homecoming and games.

You can't go wrong with this crew. They have you covered. I have used them several times and…read moreimpressed with their performance and professionalism. Jim, our driver was focused under the worst conditions and his experience got the job done!

Mark was a great service on time with constant communication leaving nothing to guess about…read more On time 5 Communication 5 Cleanliness 5 Safe driver 5 Mark watched our flight which was delayed and all worked out well Thanks

I needed a ride to DTW. Mark was on time, his vehicle was clean and spacious and smelled nice…read more The experience was smooth. I will use him again.

We used Harmony for transportation from Shelby Twp to clinton Twp for a doctors appointmemy. We…read morewere picked up on time and waited the 25 minutes for pick up back to the Assited living home. the driver Ray was prompt courteous and very conscientious when transporting my husband in his wheelchair. Would highly recommend

Worst service ever waited over an hour. Lied to on the phone…read more Do not recommend Called 4 times told "5" minutes each time.

Gary is personable and spectacular. Very reliable and it was a real treat to have him take us to…read moreand pick us up from the airport. He knows your flight and when it gets in and checks in with you so you know he'll be there, one less worry on vacation. Highly recommended!

Flawless service. Not once in the last 3 years have I ever had a problem with Fifth Avenue. The…read moreowners Scott and Kevin have always been very accommodating, professional, and respectful. I highly recommend Fifth Ave for any restaurant, banquet center, house party, concert...etc. any event you can think of where you would want to keep your guests at ease. They simply take all the stress away from parking. Thank you Fifth Ave for everything.

I traveled with the Seniors in Motion group from Detroit to Louisiana from June 7th to June 13th…read more Clarence Guyton was our bus driver on Bus #1, #24668. He was very personable and helpful to passengers as they disembarked. However, I have some suggestions for improvement regarding Clarence's performance. On June 7th, Clarence was supposed to pick us up at 8:00 a.m., but he arrived over an hour late. This forced the seniors to stand and wait for him. Additionally, the bus was not clean when it arrived, so we had to return to the bus yard for cleaning. This delay extended our trip by three hours, and we did not depart until after 12:00 p.m. I suggest that when a bus driver arrives for a pickup, they should inspect the bus. If it is not clean, they should report it and ensure it is cleaned before departure. During our journey, we made a stop in Ohio. Clarence instructed us to return to the bus by 2:45 p.m., but when I got back, the bus was locked. He didn't return for over an hour, forcing the seniors to wait outside in the hot sun. I noticed that the driver of Bus #2, Annerion Lewis, kept her bus open for passengers. When she went to get food, she promptly returned to keep her bus accessible, showing thoughtful consideration for her senior passengers. On June 9th, we were scheduled to visit Mardi Gras World, and the Seniors in Motion director reminded Clarence about the importance of being on time for our tour. However, Clarence arrived an hour late again, showing up without any apology. He delivered an emotional monologue about needing to prioritize his rest because of a past car accident that resulted in 34 pins in his body. While his story may have been sincere, it felt unprofessional to play on the seniors' emotions, especially given that he was late again the next day. Because of his lateness, we lost an hour of our scheduled time at Mardi Gras World, which was unfair to us as paying customers. At Boomtown Casino, Clarence was supposed to pick us up at 8:00 p.m. to return us to our hotel. He stayed inside the casino while all the seniors waited outside. After 30 minutes, he finally arrived to open the bus at 8:30 p.m. On June 10th, despite being reminded once more that he needed to be on time for a tour at the Free People of Color Museum, Clarence was still 30 minutes late picking us up. He would always make excuses for his tardiness rather than offer apologies. This caused additional disappointment, as tour guides at various locations commented on our lateness and mentioned that we would miss parts of the tour. The presenter at the Free People of Color Museum had to cut her presentation short, and we only received 30 minutes of a tour that we had paid for, which was supposed to last an hour. After her presentation, we only had 5 minutes to view the artwork in the museum, which was not enough time. On a more positive note, I want to commend Annerion Lewis, the driver of Bus #2. She was incredible and consistently thoughtful. She kept her bus open, ensuring the seniors wouldn't have to wait outside in the heat. Annerion went above and beyond by providing water for her passengers and even assisted those who were not on her bus, including my mom. Everyone praised her professionalism and attentiveness. She truly provided top-notch service and made the trip more enjoyable for the seniors.

The front office is great, but I've never seen more rude, uncivilized, drivers in my entire CDL…read morecareer. They are callous, heartless, and they act like its an imposition to totally serve the public. I'm sure there are notable exceptions but you've been warned if you share your company with this lot. E.