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    Violet's Archways and More

    5.0 (1 review)
    Closed 10:00 am - 7:00 pm

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    Services - Violet's Archways and More

    Balloon services

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    9 months ago

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    What a game changer! I was having a baby shower, and the guest list kept growing and I needed some…read morehelp. Keetz to the rescue. I contacted Keetz and they made arrangements for a helper. The process was quick and easy. The young woman, Gina, who was assigned to our event was perfect. She was bright, pleasant, and flexible. She pitched in wherever needed and made the day pleasurable. I am a customer for life.

    I had high hopes to work with this company for them to decorate for my wedding next year. However,…read more my experience has been disappointing. I first reached out on July 13, and we discussed colors and other decor details on August 8. After weeks without a response, I followed up on September 4, and was told my information had been archived in their system. I am glad that I followed up because we were able resolve the issue, and they assured me I would receive an invoice and contract that day, but that never happened. I followed up again on September 18, still without any communication, and was ignored. On September 20, I called again Keetz finally answered the phone and she said her assistant would reach out to me because Keetz saw my message/missed call on September 18. I felt forgotten. On September 27, I followed up one last time before deciding to move on, and still received no response. Keetz seems like a nice person, but the company should focus on improving communication and customer service to benefit future clients. I'm not sure why I had the short end of the stick, but I wish them the best moving forward.

    Violet's Archways and More - balloonservices - Updated May 2026

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