Don't hire these people unless you speak Spanish. The service is a total bait-&-switch. The 2 men I dealt with when purchasing the service disappeared to be replaced by a team of Hispanic workers who spoke no English. They butchered my tree, leaving barely a leaf or branch on it, even though I had clearly explained what I wanted initially. All my attempts to stop what was happening were fruitless as they did not understand a word I was saying. They just nodded, smiled, and continued what they were doing. To give an example of the skill and intelligence displayed: they cut off whole branches that had electric lanterns hanging from them. I've had 4 lanterns hanging from 4 different branches of that tree for 20 years. Electric cords are fixed to the branches. Even though I repeatedly pointed all of this out to them and told them to protect the lanterns and wires, they deliberately cut one of the branches off. The only reason all 4 lanterns didn't end up crashing to the ground is because I was constantly yelling to stop. As for the overall job, I wanted the tree thinned, not reduced to a few empty sticks. My tree is ruined, and the electric lanterns will all have to be moved or rewired after 20 years. I could have received the same level of competence by driving a truck to any Home Depot parking lot. Perhaps these people could be trusted to cut down a tree or pull a stump out of the ground. But if your job requires any amount of good judgment or sound decision-making or communication, go elsewhere. read more