I was away on business and not only did Mike and his man come out in a blizzard to get our heat…read moregoing. He did something that was unbelievable to me. He and his man shoveled all the walkways and the driveway so my wife could get her car out in the morning. They did this because they wanted to make sure the repair would work, and after the installation of the part, there was a certain amount of time the system needed to reboot. I repeatedly tried to pay him for all the extra attention and he refused. This is a true pay it forward company. There are few of these type of businesses these days. He limits his client base because it's not about the money it's more of a passion for this guy. I wish you nothing but more success.

Delayed in writing this review. My Boiler was leaking, and I spent 3 months with my add-on…read morehomeowner's insurance. It was a nightmare; they sent five different HVAC or plumbing companies. When I called insurance to find the next step, I was told they have to send it to another company, for some reason. It came to a head at the end of September, and they finally agreed to just pay a base fee for coverage based on the plan. Prior to this, NO MENTION of a cap payout prior! They provided a quote and phone number to do the job from one of the plumbers who came out. It was an LLC. When I searched the phone number, it was linked to a plumber and a driving school! Needless to say, did not go with them. Now, the reason we are here... along came Peace of Mind plumbing. Mike arrived as promised, quoted the job, and provided a date to install, no fuss, no muss. The installation date came, and it was magic. From the delivery of a new boiler, the breakdown, the tow-away of the old unit, and the installation, everything was flawless and clean. The "Peace of Mind" team worked as an artistic swimming team (including music). It was a pleasure to see the teamwork. A shout-out to Mike and his team. Enrique S

So hard to get in contact with them, sometimes no answer and no call back. DONT RECCOMEND, find…read moreother plumbers in the area. TRUST ME. When he did come it wasn't good and dont even know how I found him, wish there was reviews on google but here I found some. Unprofessional business from online to real life!

5 stars Highly recommend! Excellent and fast service at…read morereasonable prices. Wouldn't use anyone else.

First, loved the way they checked on what the issue could be through messages with the pictures…read more Instant feedback on the estimate cost. Second, loved the time they took and the way they cleaned up. It was quick and the result was awesome and professional. Third, although had a tiny leaking issue, they came right back next day in the morning and fixed it quickly. Last, I was worried that I would get some feedback regarding to like "it will be hard to do etc, so the estimate price will need to be adjusted. But turned out I worried too much! They went with the estimate they provided in the beginning, worked on the job without a single complain, and provided fast response and help after service. There was nothing I could complain!! They are awesome! It was a A+++ business with them. I'm just so glad that I was able to find a professional plumber that I could trust for my house.

I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

They came within an hour and fixed our clogged drain. David was excellent and got the job done…read more Even fixed our faucet upstairs that had low pressure. He knew exactly what the problem was and fixed it. Water pressure is great now. Very knowledgeable and reasonably priced. Will definitely use again.

Dave responded to my message quickly. I had three separate bathrooms with issues. Dave was able to…read moreschedule repairs same day! Agree with reviews efficient, honest and fast.

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I trust these guys implicitly. I've used them for big jobs, small jobs and annual maintenance and…read morethe communication, professionalism and rests are always top notch. I've recommended them to friends and family members without hesitation.

Prompt communication. Shows up quickly and on time. Reasonable prices. Explains issues clearly…read more Great service overall.

These guys are the best. I had a new hot water heater and Pressure Reducing Valve installed by…read moreAustin and his partner. Austin did an outstanding job. Fabian, the owner, is a very honest and genuine person. He delivered everything that he said he would. Thank you!

Robert was very kind and helpful when my water heater stopped working. He offered to come relight…read morethe pilot light up until the appointment to replace the water heater, which he did very quickly. He bought everything, installed, and also took care of discarding the old heater and cardboard. I will definitely call him again!

Robert was a godsend when I needed a plumber to replace my sump pump. I saw all the five-star…read morereviews he had and decided to give him a call. Every moment after that first phone call was unlike anything I've experienced with other service providers. He was prompt and punctual, always returned my calls, and arrived exactly when he said he would. Most importantly, he treated me like an old friend I'd known for years. Words can't fully express how much I appreciate Robert's professionalism and strong work ethic. And on top of all that, he charges only a fraction of what the big companies do. I'm not kidding -- his pricing is as unbelievable as his integrity. Why can't more people make an honest living like Robert Schiff does? Way to go, Robert!

Excellent professional! Truly excellent service experience!…read moreNeat, clean, explained everything and left me totally confident in my decision to select Brimmy's for my Autofill Boiler modifications!

Sam was amazing! He took his time, he is very meticulous and an all-around really nice guy. He is…read morevery polite and very respectful of your home. He helped us with an emergency, as well as a big plumbing project we had in our house. We will definitely hire him again in the future and if we ever have an emergency again, he would be our phone call!

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

Brett is our HERO!…read more We lost heat in our apartment on the coldest night of the year, just a couple days before New Year's. Real-feel temperatures were in the single digits and negative degrees, so lots of people had frozen pipes and plumbers were nowhere to be found -- backlogged for days. I was dialing every place I could find on Yelp. I was jerked around bad by the bigger guys. Finally, I gave this place a call around 8:30pm on that very desperate Friday night and my call was forwarded directly to Brett's cell phone; he's the CEO. He was out on another job at the time. I described the problem, and Brett suggested we FaceTime so he could see our boiler and try a couple of very basic things with me on the phone to try to get things back up and running. (We're a ways outside his usual service area, and it was a busy night -- so he didn't think he'd be able to get out here. But he wanted to see if he could help.) When I couldn't get it going over the phone, he said "I'm coming out there tonight. We're gonna get your heat back on." Around 9:30pm on that bitterly cold Friday night, Brett showed up with his gear and didn't leave until the job was done after midnight! He was determined to get our heat back on. And he did! Oh, and then he went to another job after he left us at midnight! He's the owner of the business. It was now Saturday morning. But he had folks in need and didn't want to leave them hanging. We can't say enough about Brett. We're so thankful to him and would give this place 100 stars if it was possible. There should be more people and businesses that care about others the way Brett cared about us that night. Please, please support this small business! We are SO happy we did.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.