I have a single family house. My plumber for many decades has retired; therefore I need to find a…read moresuccessor. I tried Grossman due to good Yelp reviews & a friend in Mahwah recommended them. I met with Grossman to swap out a toilet & the water controls in a shower (non-emergency service call). Matt came to my house to provide an estimate. We scheduled a time for him to return a few days later (11/2020). They came and they did a good job. There were no economic surprises. They cleaned up their mess and everything works fine. I've attached a picture of his neat workmanship of the shower cartridge (hidden behind the wall). IMO, he did a good job & I will be using Grossman again.

Our boiler had started leaking last night and after numerous searches on Yelp for highly-rated…read moreplumbers nearby, we stumbled across Grossman Plumbing & Heating. Because it was late in the night and the nature of the work, they had promised us they would come first thing in the morning. Fast forward to the following morning day: they came exactly at the time they'd promised and got the job done at the time they'd estimated. They also walked me through what work needed to be done (i.e. upgrading the existing exhaust to the chimney as ours is not up to code, replacing x valve, etc...), which was nice and assuring. I had an extremely pleasurable experience using this vendor and will definitely contact them again for future work!

They came within an hour and fixed our clogged drain. David was excellent and got the job done…read more Even fixed our faucet upstairs that had low pressure. He knew exactly what the problem was and fixed it. Water pressure is great now. Very knowledgeable and reasonably priced. Will definitely use again.

Great service , very professional! Quality work Answered…read moremessages promptly and showed up on time

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I could not ask for better service from this company. When I reached out to request a service they…read moreimmediately got back to us and set an appointment the very next day. Upon arrival, I received a text message letting me know that the plumber was on his way & provided me with his name & a company picture of him. The plumber was very thorough and took his time to find the root of the problem. He was very detailed in his explanation and offered advice on what to do in the future. I am extremely pleased and I highly recommend this company!

Contacted them about a pin hole leak on my hot water line. They responded quickly and scheduled…read moreservice at a time that worked for me. Great communication throughout the process. Fair prices.

Family owned business gives 200% to the work being done. Excellent personalities very business…read moreorientated and detailed. You will not be disappointed. Definitely get the service agreement worth it 100% thanks Brandon. You made me a happy customer and I will definitely refer you to all my friends and family.

Robert was very kind and helpful when my water heater stopped working. He offered to come relight…read morethe pilot light up until the appointment to replace the water heater, which he did very quickly. He bought everything, installed, and also took care of discarding the old heater and cardboard. I will definitely call him again!

Robert was a godsend when I needed a plumber to replace my sump pump. I saw all the five-star…read morereviews he had and decided to give him a call. Every moment after that first phone call was unlike anything I've experienced with other service providers. He was prompt and punctual, always returned my calls, and arrived exactly when he said he would. Most importantly, he treated me like an old friend I'd known for years. Words can't fully express how much I appreciate Robert's professionalism and strong work ethic. And on top of all that, he charges only a fraction of what the big companies do. I'm not kidding -- his pricing is as unbelievable as his integrity. Why can't more people make an honest living like Robert Schiff does? Way to go, Robert!

Excellent professional! Truly excellent service experience!…read moreNeat, clean, explained everything and left me totally confident in my decision to select Brimmy's for my Autofill Boiler modifications!

Sam was amazing! He took his time, he is very meticulous and an all-around really nice guy. He is…read morevery polite and very respectful of your home. He helped us with an emergency, as well as a big plumbing project we had in our house. We will definitely hire him again in the future and if we ever have an emergency again, he would be our phone call!

Editing my previously bad review because I am now entirely satisfied: there was a bit of…read moremiscommunication when the job was done at first but Saadeh replied immediately to my review and showed up the next day and acknowledged that the work wasn't properly done. He quickly made things right and really went above and beyond to do things properly. Really appreciated his honesty. Saadeh is very knowledgeable and works well. His customer service was great and I will definitely call him again next time. Thanks Saadeh!

Navien combo expert ,responced on my request very fast,cane to see my needs and we make schedual…read morefor replacement .He came to do work ontime and started to work .it is show than he is very reliable person,profecional.Job he did was done nicely than previous instoller. Thank you Saadeh!

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA