David is great -- extremely knowledgeable, responds quickly, is there when he says he'll be there,…read moredoes excellent work. What more could you ask for? Our go-to guy.

Great service , very professional! Quality work Answered…read moremessages promptly and showed up on time

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Brett, and his staff of pros at Paramus Plumbing have done many jobs for me at my home and they've…read morealways come through. They're excellent workers, knowledgeable and dependable. My wife and I recommend them highly for any of your plumbing and HVA

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I could not ask for better service from this company. When I reached out to request a service they…read moreimmediately got back to us and set an appointment the very next day. Upon arrival, I received a text message letting me know that the plumber was on his way & provided me with his name & a company picture of him. The plumber was very thorough and took his time to find the root of the problem. He was very detailed in his explanation and offered advice on what to do in the future. I am extremely pleased and I highly recommend this company!

Extremely quick service. Professionally done. Left the job clean and business up…read more You can tell they're professionals. Highly recommended.

Huge thanks to Kevin at Mad Plumbing for coming through during a drain emergency at my mom's house…read more He responded quickly, was incredibly professional, and made sure everything was taken care of without adding any stress to the situation. Kevin explained the issue clearly, worked efficiently, and treated my mom's home with care and respect. It's hard to find service this dependable these days, and we're so grateful for his help when we really needed it. Highly recommend Kevin at Mad Plumbing -- honest, skilled, and reliable!

Called Dave, very last minute with an issue regarding my 3-zoned heating system. One zone wasn't…read moreturning off...constantly running. You can hear the hot water cycling through the system, even when 75 degrees outside. Well, I called Dave Palmasano from Ringwood, very next town over from me... He arrived within the hour after taking care of a previous job. Very professional, complemented quality of original workmanship [20 year's old, our current system] stated that the particular release valves were prone to wear and simple replacement was all that was required. System runs great, he gave me helpful info on how to keep it running in optimal condition...over all great workmanship experience. When in dire, I'll definitely be calling him back when the need arises. Thank-you Dave!

I called Palmasano plumbing when my hot water heater stopped working. they were at my house in 30…read moreminutes and got it working in 2 minute.... wished me happy holidays and left...no charge.

TJB Plumbing Heating…read more We first had the very good fortune to encounter Tom in Feb. 2019 when we had a hot water heater disaster - at that time, we were amazed by his efforts to correct the problem as quickly as possible- his knowledge, professionalism and genuine concern for our wellbeing turned a proverbial "horror trip" into a well managed project. Since that time we have called upon Tom for a variety of different plumbing problems as well as other things we thought he could help with - as always he provided the best advice, service and efficiency one could expect. Besides his plumbing expertise, his knowledge as an inspector has saved us much time and trouble, not to mention money, along the way. Most recently (March, 2026), Tom again provided the service & professionalism one hopes for in a master craftsman- I can't recommend Tom enough to anyone who requires help in times of need - his knowledge, expertise, integrity and concern are beyond reproach. Linda W.

Tom is a phenomenal plumbing expert that prioritizes highest quality work and safety. He has…read moreperformed many projects on our house, from basic plumbing line fixes to installation of large pumps in our basement. We always know we are getting the work performed in accordance with permitting laws. Furthermore, Tom's prices are always fair and competitive, giving us peace of mind that we can always call Tom for quick help without having to shop around. Highly, highly recommend TJB Plumbing!

I highly recommend Pete's Plumbing. I recently had a small leak under my kitchen sink and was…read morepleased with the service I received from Pete, the owner. He answered my call promptly, arrived within 30 minutes of my service call, and was professional and efficient in his work. The price was fair and remained the same as the estimate (he even gave me a small discount!) I have had trouble in the past getting plumbers to come out for small jobs, but Pete was more than happy to help. I will definitely be using Pete's Plumbing again in the future.

Pete is one of the most trustworthy persons to work with he has the highest ethical standards and…read moreamicable to work with. I enjoyed working with him. Thanks Pete for all your help

Excellent professional! Truly excellent service experience!…read moreNeat, clean, explained everything and left me totally confident in my decision to select Brimmy's for my Autofill Boiler modifications!

Sam was amazing! He took his time, he is very meticulous and an all-around really nice guy. He is…read morevery polite and very respectful of your home. He helped us with an emergency, as well as a big plumbing project we had in our house. We will definitely hire him again in the future and if we ever have an emergency again, he would be our phone call!