David saved the day! Both my toilet and my shower broke in one day. He answered my call on a Sunday…read moreand on Monday he replaced both the toilet that had a crack in it and the shower fixtures because the knob broke and the faucet was leaking. Very professional, hard-working, and honest! I finally have a plumber that I can trust. The proof is in the name and the name of the company is very fitting. Thank you, David!!

Great service , very professional! Quality work Answered…read moremessages promptly and showed up on time

Brett is our HERO!…read more We lost heat in our apartment on the coldest night of the year, just a couple days before New Year's. Real-feel temperatures were in the single digits and negative degrees, so lots of people had frozen pipes and plumbers were nowhere to be found -- backlogged for days. I was dialing every place I could find on Yelp. I was jerked around bad by the bigger guys. Finally, I gave this place a call around 8:30pm on that very desperate Friday night and my call was forwarded directly to Brett's cell phone; he's the CEO. He was out on another job at the time. I described the problem, and Brett suggested we FaceTime so he could see our boiler and try a couple of very basic things with me on the phone to try to get things back up and running. (We're a ways outside his usual service area, and it was a busy night -- so he didn't think he'd be able to get out here. But he wanted to see if he could help.) When I couldn't get it going over the phone, he said "I'm coming out there tonight. We're gonna get your heat back on." Around 9:30pm on that bitterly cold Friday night, Brett showed up with his gear and didn't leave until the job was done after midnight! He was determined to get our heat back on. And he did! Oh, and then he went to another job after he left us at midnight! He's the owner of the business. It was now Saturday morning. But he had folks in need and didn't want to leave them hanging. We can't say enough about Brett. We're so thankful to him and would give this place 100 stars if it was possible. There should be more people and businesses that care about others the way Brett cared about us that night. Please, please support this small business! We are SO happy we did.

This is an unfortunate update following my 5-star review a few years back. I tried to really like…read moreParamus Plumbing and root for them, but after the latest incident, I really have to speak up because what I'm about to describe has happened repeatedly before. I was trying to get a service call out on the AC they installed in 2016, and 5 days later and 3 leaving messages later, they have not had a technician contact me. What is the point of being in a Service industry if your first line of service - communication - is so atrocious? I remember when Brett told me that it's hard to get back to customers in time because he had no receptionist back then and I had given you every benefit of the doubt. Now with an 800 number, multiple technicians, and a receptionist(s), what is the excuse now? And what is the point of receptionist if all they do is to tell me that "they left a message with the technicians, there's nothing more they can do"? I called last Saturday and spoke to a young lady who told me (when I asked her to look up my information) that she "has no access to any information (due to working from a different location a la COVID-19) and that all she can do is to leave a message with one of the technicians" Okay, understandable as long as someone calls back, I thought. Then on Monday an older lady did call back saying they got someone nearby and are trying to work something out so I happily told her to have the guy call me first so I can arrange with the tenant. No calls. I called again on Tuesday and Briana picked up (I think the same lady from Saturday) and I told her my frustration. She just said she can leave a message with them again. There was no apology, no 'Oh I see you called last week, we'll make sure to get back to you this time', no follow up, nothing. And of course, I didn't hear a squeak back from them. So now it's Thursday and I feel foolish for having tried to give Paramus Plumbing a chance to repair their own job. I understand it's AC season and everyone might be busy running around. But what is the point of voicemails and receptionists if you simply cannot be reached or even bother calling back if you're too busy? If they're busy with "big commercial jobs" like Brett told me about back then, then perhaps switch strategy and exit the residential business altogether. If they're still in it, they need to do better and call customers back whether they can or can't do the job. It's basic decency they can afford their customers. They do a good job though not without errors, but be prepared for atrocious communication if you choose Paramus plumbing & mechanical. I went with someone else who was so much more responsive and guess I'll see how good Brett's work was.

Phil installed an extension for a gas line to a dryer that we had replaced. He was prompt and…read moreefficient. The job was priced fairly. Phil is the only plumber we use now.

Phil Dee did a GREAT job on our shower system! He is polite, accountable, answers all questions and…read moreis very fairly priced and professional. Thanks, Phil! -Tom & Heather C.

The best plumber around. Professional and reliable. My heat went off at 6 PM on Tuesday. I called…read moreto make the earliest appointment and was greeted by the owner FRANK who told me it was too cold to be without heat. He came to my house and fixed the problem within two hours. I'll never use anyone else.

Frank is amazing! We've used him for many things over the past few years...always reliable with…read morefair prices. Boiler installation and repair, even a new bathroom renovation. And a great guy to boot!

I have been using Mr. Rooter Plumbing of Bergen County for several years and they are great. On…read moretime, professional and gets the job done. Mike is terrific. He is friendly. He knows how to diagnose the problem . I would recommend this business without hesitation.

I could not ask for better service from this company. When I reached out to request a service they…read moreimmediately got back to us and set an appointment the very next day. Upon arrival, I received a text message letting me know that the plumber was on his way & provided me with his name & a company picture of him. The plumber was very thorough and took his time to find the root of the problem. He was very detailed in his explanation and offered advice on what to do in the future. I am extremely pleased and I highly recommend this company!

I used Angler Plumbing for several different plumbing project in my house. Each plumbing job was…read moreoutstanding. AUSTIN is absolutely amazing. He did an outstanding job each time. They are honest and do excellent work. The owner, Fabian, is also a great guy. I will use Angler Plumbing for all my future plumbing needs. They are the best plumbers and it shows in their work. Thank you, Austin and Fabian.

Family owned business gives 200% to the work being done. Excellent personalities very business…read moreorientated and detailed. You will not be disappointed. Definitely get the service agreement worth it 100% thanks Brandon. You made me a happy customer and I will definitely refer you to all my friends and family.

We have had exclusively positive experiences with Dragonetti; they were recommended by not only our…read morenext door neighbors, but also other locals as well. We previously used another plumber and had very mixed experiences so we wanted to try someone new and are overwhelmingly happy with our decision to do so. Across 2 diagnostic calls, 2 regular service calls, and 2 jobs for "new" work, Dragonetti has been consistent in their deliverables and the quality experience they brought with it. I have to give special recognition to both the office staff that handles scheduling and, in particular from the plumbing team, Nick (although his colleagues have always been equally professional). Nick is extremely easy to talk to, explains everything clearly, and does not "hide the ball" whatsoever. What he promises is what he delivers in both scope of work and pricing. A particular point of appreciate we have is Nick & his team's responsiveness between Facebook messages with the company to get in touch at off hours and promptly returned phone calls/texts (scheduling and ETA communication for appointments). A recent example, we experienced a (at the time) scary situation with our boiler very late on a Friday. Nobody else returned our call despite having answering services and promising a call back. We got a 2am acknowledgment and prompt follow up the next day (Saturday). Within an hour, Nick was at our house and spent an hour listening to our concerns and diagnosing the issue/coming up with a plan. He left with a follow up scheduled and came through as discussed without any bumps along the way. I really cannot stress enough how stress free communications have been with Dragonetti in all regards and I understand why they are so highly regarded locally. Moving forward, they will be our go to for plumbing issues because we know what to expect and do not have to worry about quality concerns on their work, all of which has held up without skipping a beat. Highly recommend.

Nick and the entire Dragonetti team were amazing. They were professional, on time and very quick…read morein regards to communication and scheduling. The fixed a leaking faucet in my bar tub after I tried and failed to fix it myself. They were knowledgeable and took care of my issue with very fair pricing. I will be calling them again. It's hard to find people to trust when doing work in your house. Dragonetti plumbing has earned my trust. Don't hesitate to call them!

My water heater blew. I asked my neighbors for a recommendation and several people immediately…read morereplied "Harry Barr". I called Harry around 8pm, he immediately FaceTimed with me showing me what do do and tells me he'll be by "in the morning". He shows up at 7am, wearing a mask (gotta love 2020), takes a look and quotes me a price. He tells me his guy will "be here shortly"; maybe 20 minutes later his guy is here starting the work. Really nice guy, again in a mask (screw you 2020). In a very short time the job is done. It ended up costing less than Harry quoted, despite doing extra work that the guy said was "the right thing to do". Amazing work, so nice, actually talked me out of extra work they didn't feel I needed. The young guy doing the work told us they don't advertise and that all their business is word of mouth; they must be crazy busy!!!! Highly recommended!!!!

Quicker than expected response. Reasonable prices. Nice to work with. Work is guaranteed.read more