First Class Glass is exactly that--first class. We've been working with Steve, Dixie, and their incredible team for over 20 years, and they've consistently delivered exceptional quality and service across every project. From our bedroom dresser and nightstand to my parents' glass wall fence, and now most recently our daughter's Pottery Barn desk and nightstand, and the glass top for our new dining table--every piece has been flawless. They are honest, responsive, and genuinely kind. Their prices are fair, their turnaround is quick, and they always go the extra mile. Their delivery staff is bsolutely remarkable--professional, courteous, and careful with every item. If you're looking for custom glass work done right, with people who treat you like family, First Class Glass is the only name you need to know. We wouldn't trust anyone else, and have had no need to look anywhere else! read more

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Installed scratched glass & mirror. Only offered to discount final payment, not replacement

We contacted Steve at First Class Glass to replace multiple windows in our townhome. We first used them through our home builder in Laguna Beach back in 2003 when they created and installed 8' tall corner windows facing the water. They haven't leaked once in over twenty years. For the townhome, a total of eight windows had failed when we bought the place. Steve personally came out and gave us a quote later in the week. He's extremely knowledgeable and explains everything necessary to replace the glass rather than tearing up stucco and drywall to install factory windows. He wasn't the lowest price we were quoted, but we're a reasonable amount above where we felt good about trading cost versus quality. His crew came out a week later and installed all eight windows in one day. Like Steve, the lead installer was very pleasant and knowledgeable. They were very careful moving furniture and artwork in order to remove, and then replace the window glass. They not only cleaned the windows when they were done, but also swept and vacuumed the areas where they worked. I can't say enough good things about First Class Glass. read more

I needed a new glass topper for my table and they did a great job of making what I wanted. Great service

I just picked up our custom glass order today and it's PERFECT! They've done a great job for me every single time I've used them! I love you First Class Glass! read more

I walked in based on all the positive reviews and could not have gotten a more chilly reception by the woman at the front desk. I asked if I could look around at the shower displays as I was in the early planning stages of a remodel and she pretty much rolled her eyes and said, "Suit yourself." I stayed about 20 minutes yet no one offered to answer questions or provide any information. I would definitely not recommend this business to anyone. read more

We've used First Class Glass since we first moved into our Aliso Viejo home 20 years ago. We've used them several times - and their response time and their product is always perfect. Their name describes them perfectly. We'll continue to be loyal customers and recommend them without hesitation to anyone considering using them! read more

I have called for the past month to get service on my smart glass and they keep pushing back my appointments. They will be prompt to sell you something but the follow up and customer service for repairs is not up to the price They charge you originally . I will update my review once my issue is resolved hopefully ! Second review after service date finally!!!4 months later .... and my project is still not done. The guy showed up with the new material, when I asked him if he checked that the smart glass was working , he said he didn't . Once he removed the old ones and I stalled they new pieces in. Half of the glasses don't work! Not to mention how RUDE was the guy - he totally shows that he hates his job- Reached out to the secretary and the owner of the company to see when will this be resolved .... I'm still waiting for a call back. STAY AWAY if you want reliable and efficient service read more

Since it seems like someone else had the same experience with this company. I'll add to it. I also experienced a truck with the first class glass logo who was an extremely aggressive driver, came close to crashing into me. After tail gating me and going around me and cutting me off I watched them do it to several other people. This review has nothing to do with their work but almost causing me to crash and get injured is enough for me to never want to come to them for business. After seeing their nasty message to another yelper, I feel confirmed. read more

After we purchased our new dining table, I called around several glass shops to get a quote for a piece of glass to go on top of the table. I called First Class Glass and gave them the dimension of my table and the thickness of the glass I was looking for. They called me back immediately with a price, which was extremely competitive. I placed the order over the phone. Within 4 days, I got a call indicating that my glass was ready to be delivered. The guys who delivered the glass called frequently to let me know when they would arrive at my house. They showed up on time, were very professional, and set up the glass on my table without incident. Overall, a great experience working with this company! read more

I needed glass around my new firepit so that the kids wouldn't be able to reach into the fire. First Class Glass gave me advice that I should use tempered glass and advised the thickness of it. They sized it perfectly, quickly, and very affordably. I also had a wood table that I wanted to put a sheet of glass on top. They advised square, but safely sanded down edges and corners to prevent injury. For this heavy one, they delivered it and set it up with circular applications that they brought to go between the table and the glass. It was quite affordable compared to everyone else. Now I'm going to have them install a wall of mirrors to make a gym room. I'm sure they'll be great! read more

What an awesome experience! Steve, the owner, was unbelievable helpful with our broken screen. Steve was honest and ethical that saved us a ton of money. He has a customer for life. We can not say enough nice things about First Class Glass!!! read more

outstanding work won a set of closet doors at a charity auction. Very professional top quality work I recommend

Very professional upscale honest and efficient. But highly recommend first class get glass for all your needs in local So Cal South County.

Great place! Owner helped me with glass for my 2 fireplaces. Honest, reasonably priced and helpful!

This place is the best! I wanted a glass top for my table that was custom designed. I went to several glass shops and they wanted a fortune for the glass AND delivery (over $400 just for delivery) and required that I make and bring in a pattern, etc. With the HUGE hassle and HUGE prices, I was getting very discouraged. I went to First Class Glass and brought in my design. They quoted me a VERY reasonable price for the table top, took my design (on paper) and said they didn't need anything else and charged me a nominal fee for delivery. When it was delivered, it was absolutely PERFECT and they took the time to make sure the glass was perfectly measured on my base and cleaned to perfection. This place is the best! I highly recommend them and will be back for sure! THANK YOU First Class Glass! read more

We got a mirror and glass shelves for our bar nook. Very nice quality and install for a very reasonable price. Could not be happier!

I ordered a piece of glass to go on our coffee table. I ordered over the phone very easily, and First Class was helpful in knowing the right thickness and in double checking they had the right measurements. The price was competitive. The glass was ready very quickly (within a couple of days), and they loaded it into my car for me when I picked it up. I am giving 4 stars instead of 5 because the customer service when I went in was poor. The front desk girl was on the phone when I entered, and she didn't smile or acknowledge me at all. I stood there feeling like a fool for about 5 minutes until she was done. Even then, her greeting was less than stellar. Overall, though, I'd still probably come back here if I needed another custom piece of glass. read more

Customer service SUCKS. They are unresponsive, take forever to schedule and are down right RUDE. Their installation guys did a great job, but it took over four months to get them out here! They need to fire and rehire some good front office staff. Three stars are given only because the installation guys are really great. read more

This is the 2nd time I have used First Class Glass. This company is very true to their name as First Class. From the bottom to the top the employees are top notch and professional. I wish all small companies would learn from this type of service. Whether your job is small or big I would highly recommend this company. Their prices are fair and competitive. I love doing business locally and thank goodness for this glass company. Diana read more