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    First Class Auto Glass

    5.0 (1 review)
    Open 8:00 am - 4:30 pm
    Updated 2 weeks ago

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    2 months ago

    Quick and easy process. Showed up right on time and window looks great! Highly recommend!

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    Safelite AutoGlass

    Safelite AutoGlass

    (4 reviews)

    We've had two vehicle windshields fixed. One replacement and one chip repair. Both times we took…read morethe cars to the shop. Each one fixed and ready for pick up the same day. No leaks in over two years or visibility issues with chip/resin. Crew was polite and got everything right. I would repeat and recommend this site to friends, family and others. They handled all paperwork with insurance too... Thanks, JP

    Terribly disappointing experience with Safelite from start to finish. I initially brought my SUV in…read moreon Monday for what was supposed to be a simple windshield crack repair, as directed by my insurance company with a $0 deductible. Within minutes, I was told that while attempting the repair, the crack spread further and the windshield now needed to be fully replaced resulting in a $500 deductible for me. While I tried to give the benefit of the doubt, the situation immediately felt questionable. After waiting for the replacement windshield to arrive, I returned yesterday to have it installed. When I came to pick up my vehicle, my husband immediately noticed damage on the top of the SUV that was not there beforehand. The original crack was located on the lower left side near the VIN number, nowhere near the damaged area. The night before the appointment, my husband, a friend, and her husband had all closely examined the windshield while I was sharing the situation with them, so we are absolutely certain the damage did not exist prior to service. At first, my husband thought the mark might simply be adhesive residue from the repair, but after rubbing it, it became clear the vehicle had been scuffed/damaged. What was most frustrating was the complete lack of accountability from the staff. One employee mentioned he had taken a video of the scuff, but by that point the damage had already occurred. Rather than addressing the issue professionally, the interaction felt dismissive and defensive. I am extremely disappointed with how this entire situation was handled and will not be using Safelite again. I strongly encourage anyone bringing their vehicle in for service to thoroughly photograph and video their car beforehand to protect themselves in case damage occurs during the repair process.

    Mels Auto Glass

    Mels Auto Glass

    (3 reviews)

    Just one thing...TEACH YOUR EMPLOYEES HOW TO DRIVE! they are going to KILL someone, one of your…read moreemployees cut me off by speeding through a turn lane through 2 lights, aswell as was speeding 10-15 over the speed limit, yall are lucky he didn't cause an accident, I've got the entire incident on dash cam!

    In July 2017 our windshield cracked. I called Mel's auto glass who was able to beat the price of…read moreSafelite (and some others). You get what you pay for... Mel's gives me an open ended time between 8 a.m. and 5 p.m. I wasn't too fond of "be home all day" appointments but I didn't have a choice. The tech gets out here and starts on the windshield. A few minutes later he calls me outside. "Bad news," he says, "As we were pulling the new windshield out of the truck it cracked. That can happen sometimes and we will immediately rectify the situation." Okay, I get it. Don't know if it was human error or just a bad piece of glass. At this point I'm not angry. The tech proceeds to tell me, though, "I recommend we PGW glass, anyway. We were giving you XYZ glass (don't remember the name brand) this time, anyway." This made me raise my eyebrow because it seemed pretty clear that the "new" glass I was going to get wasn't the best quality to start with. I ask the tech, "Which glass is better?" "OH, PGW definitely. Seems to fit better and have better quality over all." "Okay," I said, "When you come back out please bring me PGW glass." (PGW glass is the name brand of the glass on the rest of our Toyota Sienna, too). Sounds good he tells me. Techs come back out a few days later. I naturally assume they've brought the right glass. They install the new glass and I come out to pay for it. SPOILER ALERT - the glass is NOT PGW glass! It's the same crap they brought the first time! The tech who came out this time (Mark I think was his name) was now pissed. "HE (first tech) didn't tell me *@#@ about PGW glass!" He proceeds to get angry and manages to drop the F-bomb. "I'm not angry with you" he tells me. He gets on the phone with the first tech and essentially starts a short argument with him. "You didn't tell me @*#$& about bringing PGW glass." I tell him, "come back out here AGAIN and do it right." Mel's comes out a THIRD time. THIS time it's the first tech. He apologizes profusely for the behavior of tech two (Mark?) and installs PGW glass. He knocks 60 bucks off the price of the glass. At this point this saga is over. Or so I thought. The next day I'm looking at the glass. The rubber molding at the bottom of the glass is completely separated from the windshield and flapping in the breeze. Mel's failed to re-secure the molding. I'm so disgusted at this point I don't even cal Mel's. I figure I'll fix it myself or bring it in elsewhere. A few months passed and I hadn't dealt with the rubber molding and, ironically, a rock pops up and chips the windshield on the freeway. This is (of course) is not Mel's fault but there's no way I'm calling these guys. I call Safelite. More on them in a second. Safelite tech, Jason, was awesome (see below). He tells me he can't fix the molding because Mel's didn't just fail to reattach it. They had TORN it. Now I'm mad. I call Mel's. The lady on the phone proceeds to try and tell me that Mel's has to REPLACE THE ENTIRE WINDSHIELD again! It's CLEAR that this is not the case. The rubber molding EASILY comes off the van on its own. The safelite tech told me as such. "They don't need to replace this glass," he says, "Just the molding." I tell the Mel's lady this and she puts me on hold again. To make a long story short they have no scheduled me for a FOURTH VISIT to replace said molding without replacing the entire glass. Safelite had given me a time window, texeds me when their en route, gavem me a real time map update as to when the tech would be here, etc., Extremely professional. They even went above and beyond and changed my appointment type from "windshield replace" to "windshield repair" when I called the day of, apologizing, indicating that I was wrong and didn't need the windshield replaced - just fixed. Jason, the tech from safelite, was AWESOME. Extremely professional, nice, accommodating, and quick. He even gave me a discount on the repair because the promo code I used from the Safelite website technically didn't apply to repairs (just replacements) which was MY misunderstanding, not theirs. He felt bad with the nightmare Mel had created so he knocks $30.00 of the repair (which was $5.00 more than the promo code had even given me). DO NOT USE MEL's. NIGHTMARE, unprofessional, and if you want them to come out a half dozen times to address the issue - go for it. Terrible.

    First Class Auto Glass - windshieldinstallrepair - Updated May 2026

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