Happy, Happy, & Happy…read more I couldn't be more pleased with this recent car shopping experience - I've had a few in 45+ years. A family member strongly suggested talking to Josh at the Ohio Valley Dealership after deciding to purchase a Honda CR-V at the suggestion of my mechanic. The dealership's online inventory helped in the decision and changed my mind about which model when that "Certified" word appeared on the smaller 2020 HR-V Sport. By chance the next day my neighbor took me for a ride in her Honda and I immediately put $ down to reserve that certified car. No regrets weeks later - it looked showroom new according to our son on the day to drive it home. Josh was wonderful in providing a book manual, and details about the car, including Carvana's report, and Ohio Valley Honda's warranty.

We were on Vacation in Ohio... decided to look for a used Crv that morning before leaving our…read morecabin.. found a low mileage 06' at Ohio Valley, called, they saved the car for us to look at for the next couple hrs... got a fantastic deal here!... we had a blank check with us and had to use a credit card also to cover the total cost ... very helpful, car was cleaned like new.. we didn't put it on the road till a few months later.. been driving it every day since Jan... couldn't be happier with this purchase.. they called us last week -out of the blue just to ask how the car was, if we had any concerns, wasn't expecting that.. seems an Honest car dealership.. Great experience here !

This place was an absolute nightmare to deal with. I would never recommend Westfall to anyone based…read moreon my experience. I was told my car would be worked on and that if there was something wrong with it, I would be informed. Instead, they kept my car for TWO MONTHS, while I continued paying for insurance and dealing with the inconvenience of not having my vehicle. After all that time, I was still left feeling like nothing had actually been accomplished. My experience dealing with Rus was especially awful. He was rude, constantly yelling, and extremely difficult to communicate with. I have never dealt with someone running a business who made me feel so uncomfortable and disrespected. I was given promises that were not followed through on, and the entire situation felt incredibly dishonest and unprofessional. Two months of keeping someone's car, making promises about working on it, and then leaving them dealing with the consequences is completely unacceptable. A business should communicate honestly, treat customers with basic respect, and actually follow through on what it promises. Absolutely terrible experience. I would strongly advise anyone considering buying a car here to do your homework, get everything in writing, and think twice before trusting this place with your money or your vehicle.

Go anywhere but here. They are very angry hot heads. You can't communicate to them at all without…read morethem giving you attitude or them being demeaning. They agreed to work on my car after I bought it if I had any problems then got mad that I took them up on the offer. So many things were wrong with the car even though they said everything was fine. I bought insurance for the month cuz I thought I would be driving it but ended up wasting $100 because my car was in the shop most of the month. Additionally there was something wrong with the gas tank. I put in a full tank a gas and half of it leaked out. No reimbursement no sorry. Just "we can't work on any other cars cuz your car is taking up all our time." Acting like it's my fault he sold me a pos car. lf he didn't want to fix anything he should have made that clear from the start and when I first asked him to work on it he should have told me no or charged me. He screamed at me to get the fuck off of his property because I asked him questions about the car and called me an idiot. Real nice.

great group. Very quick and thorough from everything to buying a vehicle to service. Mobile service…read moreis also extremely convenient

Always fast and efficient when Im short on time. Everyone is very friendly! Wouldn't go anywhere…read moreelse for service. Anything i need from flat tires to oil changes they handle it all!

Made appointment a week prior, the service was very fast with the pricing seam to be competitive!…read moreService Manager was helpful and courteous!

Let me start out by saying I absolutely love Bryan Lyle, I would recommend him to anyone for a…read morepurchase of a used vehicle. He went above and beyond the call of duty to find me the car I was looking for. Now for service; I would never recommend you take a vehicle in for service work. I took my vehicle in with the complaint that the ac wasn't blowing very cold and wanted to see if it needed a recharge. I got a call from them that my car was ready for pickup, they found nothing wrong, no leaks and only slightly below refrigerant level. They never called for approval, but dumped all of my refrigerant and refilled it. After they completed this work there was no difference in the ac temperature. A few days later I noticed that my fan kept kicking on and off over and over again. This is a sign of over filling the refrigerant which was just done. I couldn't get it back in for almost a month and was hesitant to let them do any additional work to my vehicle. Well the fan and relay blew and my vehicle overheated. I took it back to them and they replaced the fan and relay under warranty. They never called to tell me my vehicle was ready so I called and they advised me that it was done. So no call for approval for repairs, no call that it was done and they charged me almost $700 for nothing. Then I was talking to my cousin who took her vehicle there, they recommend a full exhaust replacement so she took it to Monroe who advised her nothing was wrong. Don't make the same mistake I have, find another service station. Anywhere but Lyles Auto!!!

dan and Erica is absolutely amazing. dan goes above and beyond and Erica is extremely sweet and…read moredidn't just want to put me in something I didn't like. they both made sure I absolutely loved what I was getting and did everything they could to make sure I got what I wanted even with crappy credit and not much down. Highly Reccomend.

We needed a farm truck and happened to drive by OMG. They had a nice 2007 Dodge pick-up. We were…read moreable to test drive it and take it to a local mechanic who assessed it for us. Price was very fair and Dan Sales was very helpful and straightforward. Appreciated their service.

This company acts like they are a big city towing company and charging 3 times the normal rate is…read moreokay with them ! But they'd get more repeat business and referrals if they charged the going rate and didn't act they had to leave in a hurry before their entire job was finished ! I will never use them again nor will I EVER refer them to anyone in the area !

Great service and reasonably priced. Will definitely return when my vehicle needs serviced.read more

I would give this business a thousand stars as a rating if I could!…read more I was having some trouble with my car and called them for an estimate. They got me in right away, found the problem and told me the next steps to handle it. I will definitely be a future customer and send others their way as well! They are kind, efficient and knowledgeable. Amazing customer service all around!

I bought a Pontiac Torrent here about a month ago and I must say that I love it…read more The sales representative was very knowledgeable, kind, and considerate. The representative did not try to influence my decision or push me into buying the car. He listened to my concerns and answered any questions that I had. I had a small problem and the representative took care of it no questions asked. I recommend this car dealership ......they were good to me.