I had a lovely young lady give me a facial today and some waxing. She was d professional,kind and…read morecaring. Enjoyed her very much and I feel so renewed. Ty.

Love Gina's Collage I have been going there since I moved to Waterloo Four years ago…read more The students are very friendly the quality of haircuts are very good. Have always been very satisfied with there work. There is a professional checking on the students to make sure they are following there guidance.

I have had my haircut here a few times and the experience was fantastic. The staff there are…read moreamazingly knowledgeable and friendly. I highly recommend this salon.

I am extremely disappointed with my experience at Element Hair, including the owner, Kim. I had my…read moreinitial consultation, booked an appointment, and paid a $200 deposit. However, on the day of my service, I became very sick due to side effects from a TB vaccine that I had to take for work. Despite informing them early in the morning and ensuring the team was aware of my condition, they refused to refund my $200 deposit, citing their 72-hour notice policy and remaining adamant about their decision. I requested for a little support as it is not possible to predict my health issues. I was even willing to provide proof of my vaccine, but they still refused. I reassured them that I would continue using their services as I really liked my stylist. I have never been a "no-show" for any appointment, yet they offered no support apart from just $50 which they can put towards my service. I can even over heard from the background where Kim was saying to my stylist "I dont care if she was sick" then when she finished talking to me impolitely I can hear her saying to her team "Look how simple it was to deal" then cut the call. I'm truly sorry that the owner showed no empathy, compassion or trust in their clients, and no effort was made to build a positive customer relationship. They didn't even offer me a chance to reschedule and rudely cut the call. Also feel sorry for the people who work their and the clients who still support this salon. I will not be returning to deal with such impolite people who give off such negative vibes.

I'm a bit torn. I really liked my haircut and the prices were good and the staff friendly…read more However, there were many times when the owner seemed distracted running the salon and I was left alone or not effectively attended to. Furthermore, even though the place was not busy, it seemed rushed and the clippers were highly favoured over scissors (not a big fan of this). Lastly, the owner's practice of blowing hair off my neck instead of using a blow dryer or brush was very disgusting, not to mention unhygienic and rude.

I've had two different haircuts here with different outcomes -- the first time was done by a…read moreFilipino lady, she was really sweet and I loved the cut. The second time was done by a Chinese man and he was okay but the haircut was nothing like the picture I showed and it took almost 4 months for my hair to grow back to the length that I actually wanted it. My bad for being too timid to speak up but for a $60 haircut I expected better...

Great haircut, great environment and everything you might want in a barbershop! Family run…read morebusiness with commitment to their customers! Special to have such a place in KW region!

This is hands-down the best barbershop in the KW area. I've been going for a few years now; to…read morethis location and their old one on the boardwalk. The barbers are real professionals and know how to handle any kind of hair. They also do great beard trims, of any length. Do yourself a favour and stop gambling at other places.

Great as always bro, chest and back. Friendly staff. Quality service. Time slot scheduling is very…read moregood. Thank You

Had my 2nd Brozillian, back/chest and thru in a full leg sugar for good measure. Alissa was…read morefantastic, very professional and great at explaining what she was doing. Used the Zensa numbing cream this time on my chest and back, seemed to help - didn't take all the pain away, but no pain no gain . The smooth feel is fantastic . Highly recommend The Sugar Cube for your hair removal services.

I'm not a hairstyles fan.. I've had the same people for 10years playing with my hair…read more This was a golden find!! If your like me, and not exactly.." Hair savvy" these guys are great ! They actually take a look into you, what you do, your personality and what you'd like to look like, put it together with expert opinion and skill and tada! Your new look and a wealth of information gained about your hair and what will work best for you. I don't live in Woodstock, but I'll now be taking the 45 min trip to these guys when I need anything concerning my hair done. Great place. Knowledgable and friendly staff. Amazing services offered ( scalp massage a must ) and products. Reasonable prices, even for master stylists Try it,You won't be disappointed. I highly recommend Carrie Robinson. (Master stylist )

I was a customer for 3 years... every time I went the price fluctuated in a $60 range. I could…read morenever figure it out- I'd have more done, it was less, I'd have less done- it was more. Two friends have had similar experiences so we've moved on.

I had my hair cut by Jasna, I showed her a picture of a style I had in mind and what a nightmare it…read moreturned out to be. First handed she never used scissors to cut my hair, the cut consisted of using some kind of razor. No scissors were used, I requested the back of of my hair to be done with the use of an electric shaver... Anything I requested to have done she totally Missed the mark. At this time im very sick and wanted a style that was short and manageable. Nothing about the style was even close to the pictures I showed her. My hair was uneven and out of control even when I tried to style it my hair never Looked styled properly. I had no other option but to return to have my hair corrected and thanks to Caitlin I feel Like I was heard, she cut it to a style that is manageable and what a difference. The only drawback was I paid over 40.00 for the first cut and when I booked my appointment for the second haircut I was charged a second time as well. So, a hair cut that should of cost me over 40.00 Now cost me another 30.00 to fix Jasnas mistakes. I never had the intentions of paying 70.00 for a style that should have been done correctly the first time.. I dont know about you, but I dont have that kind of money and if I did I certainly would have gone to a reputable salon.

I have received many haircuts at this location and never walked away dissatisfied. My most recent…read morecut, done by Narinder, was excellent! She listened carefully and I am so happy with the results. Everyone at this location has been so pleasant and welcoming. Nancy