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First American Title Company

5.0 (1 review)
Special Hours • Closed
Updated 3 months ago

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2 years ago

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Team Lally Real Estate - 100% parking job

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I initially contacted Team Lally because Chat told me about their Guaranteed Sale Program, which…read moretheir website promotes as a way to sell your home quickly -- or they'll buy it. The website makes it sound straightforward and gives the impression that you can confidently move forward with purchasing another home. I mentioned this directly to Alesia Borja (MRP, SRES, PSA) before our Zoom meeting. As a listing partner with those credentials, I expected her to understand the program and explain how it works. Instead, the meeting turned into a long one-hour listing presentation, and the Guaranteed Sale Program was not discussed at all, even though that was the main reason I contacted them. Her follow-up response was that she would "connect me with the broker for clarity" and that the program is not designed for sellers who want a home sold in 30 days. That felt like my question was sidestepped rather than answered. Adding to the confusion, my husband listens to Adrienne Lally and Attilio Leonardi on their Saturday morning radio show, where they consistently say that "if they cannot sell your home, they will buy it." That messaging is very clear, yet the explanation I received suggested the reality may be much more limited. Because of that, the Guaranteed Sale Program felt more like a marketing hook to draw people in rather than something clearly explained upfront. Pros: Organized general listing presentation. Cons: The Guaranteed Sale Program, heavily promoted on their website and radio show, is not what it appears to be. Despite this being the main reason I contacted them, the program was not discussed at all during the meeting. Adrienne knew I already have a realtor, who would facilitate my purchase while Team Lally would sell my home, yet the program was still sidestepped. No follow-up has been received.

Laura Fleming and her team were absolutely amazing! We were on the fence about selling our first…read morehome in Hawai'i. That home was so special to us, and selling it was not an easy decision. Laura came highly recommended by our property manager, who had managed our home for several years--and now we know why. Please check out my review for Hawaii Pacific Property in Kapolei if you are looking for a good team to manage your home. From the start Laura was professional, organized, and extremely thorough. What stood out most about Laura was her empathy. She never pushed us to sell but truly listened and supported us through the process. Although we had exhausted all the options to make it work, I still had hope that somehow someway we could keep our beloved home. When we finally decided to sell she made a great personable presentation. Her presentation included clear charts, graphs, and market comparisons that made the process easy to understand and gave us full confidence in her strategy. Costs were upfront from the beginning. We were also in the process of purchasing another home on the mainland and had interviewed several realtors--and no one matched the caliber of Laura and her team. Their professionalism, communication, and genuine care set them apart. The communication was outstanding. We were notified every time someone viewed our home, and we received weekly email updates on how many times our listing had been viewed online, what homes sold in the area, . Laura personally called my husband or me every Monday with updates, and her team sent weekly seller reports with clear next steps. Everything was seamless, using DocuSign, Zoom, and other digital tools that made the entire process smooth and stress-free, even while we were on the mainland. We are so grateful to Laura and her team for guiding us step by step and making this sale such a positive experience. Highly recommend if you want a team who is professional, compassionate, and reliable!

Hulali Kai Realty

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I absolutely cannot say enough about the amazing experience we had with Jill and Hulali Kai Realty…read more Jill leads and runs her company with so much aloha and professionalism. She went above and beyond the normal duties of a typical realtor in order to help get our property sold in this crazy market! She really helped us close a couple gaps we were struggling with and got us an offer that blew our expectations and hopes. She truly is an expert in her field and in the Kapolei area. I was able to come to her with the tiniest questions and got a response right away! Selling a house is a scary and emotional process, my family and I were able to completely trust Jill every step of the way. I am not sure what the other review was referring to as that hasn't been my experience with Jill or her team at all. I have noticed that the reviewer has made several unfavorable reviews with the same comment of "being a waste of time and gas". I guess everything with a grain of salt. Mahalo Jill and the team at Hulali Kai for taking care of my family and for all of the time and energy you put into helping us. You have a heart of gold in an industry where that isn't very common!

I was sent an email to confirm an appointment in Kailua at 1:30 today and I responded promptly at…read morearound 8 a.m. I called 30 minutes prior to the showing and I should have known better when Jill did not pick up her phone but since she had said that she would be there at 1:30 for another showing I decided to head down anyways. It ended up being a waste of time and gas because no one was there. I called a second time and it went straight to voicemail again. Unprofessional.

First American Title Company - realestatesvcs - Updated May 2026

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