Review for RCA Management - Bayonne, NJ (1 Star)…read more I am writing this review to warn others about the unprofessional and deeply offensive behavior I experienced at the hands of Robert Arnone, the owner of RCA Management in Bayonne, NJ. Approximately two weeks ago, I returned a phone call from Mr. Arnone regarding a plumbing issue that required access to the apartment--an apartment owned by my boyfriend. During this conversation, Mr. Arnone's tone quickly became hostile and inappropriate. Despite my calm demeanor, he began belittling me and made the outrageous comment that I "wasn't in the hood." Let me be crystal clear: I am a Black woman from Texas who has never lived in the hood, and his statement was not only inaccurate but also blatantly racist. When I questioned his attitude and tone, he escalated the situation by yelling and screaming at me over the phone--until I had no choice but to end the call. This level of disrespect and racial bias has no place in property management--or any profession, for that matter. I have already reported the incident and Mr. Arnone's disturbing language to the condo association board. It's important that the board, residents, and the public know exactly what kind of behavior this company condones at the very top. If you're considering hiring RCA Management, think twice. Professionalism, basic respect, and human decency are not part of the service they provide. I strongly urge anyone looking for a reliable property management company to look elsewhere--because RCA Management and Robert Arnone have no place in a diverse or respectful community.

Avoid This Management Company!…read more I've never felt more unsafe in my own home due to the actions of this management company. Recently, an employee named Robert came to my apartment unannounced, banged on my door violently for over a minute, and yelled, "You need to open this door!" I was so terrified I was shaking. As a single woman living alone, I didn't open the door because his aggressive behavior made me fear for my safety. Later, I called the management company to find out why this happened, and Robert answered. He immediately started yelling at me, claiming he was coming back at 1 PM to remove my window AC units. When I said I wasn't comfortable with that, he dismissed my concerns, saying, "I don't care about your level of comfortability. You better get comfortable with it real quick, or you're going to get hit with thousands in fees." Even after I agreed to remove the AC units by the end of the day, he continued yelling, demanded I do it by 1 PM, and hung up on me. Never in my life have I been treated so unprofessionally or felt so intimidated in my own home. I don't deserve to be treated like this because I missed a couple of email notices saying that my AC units needed safety brackets installed. Just one phone call and I would have complied immediately. This company's behavior is uncalled for, unacceptable, unprofessional.

As a long-time real estate investor with a background in corporate finance, I hold property…read moremanagement teams to very high standards and RPPM has consistently exceeded them. From day one, John made a fantastic impression and backed it up with genuine accessibility. Unlike many managers who disappear after signing the agreement, John has remained proactive, communicative, and easy to reach whenever strategic decisions need to be made. The operations team is equally impressive. Working with Eduardo on maintenance and turnovers has been seamless. Pricing is always clear and fully itemized upfront no hidden material surcharges or inflated repair invoices. They have a reliable network of quality contractors and handle repairs quickly and cost-effectively. Most importantly, their leasing turnaround and tenant screening are outstanding. Vacancies were filled within a couple of weeks with thoroughly vetted, high-quality tenants, protecting our rental yield and saving us money. If you are a property owner looking for a reliable, professional management team that genuinely protects your bottom line, RPPM is an exceptional partner.

Handing over management of your property is always stressful, but RPPM made the transition super…read morestraightforward. John and the crew answered all my questions upfront and took over without missing a beat. Great communication, fair repair rates, and zero drama. Would recommend them in a heartbeat to any landlord looking for reliable help.

I've lived in a building managed by Alex for the past three years, and I truly can't say enough…read morepositive things about my experience with him and the Building Equity Management team. Alex is kind, understanding, and consistently communicative. He often replies to emails within minutes! Sokol, the super, has also been wonderful to work with. He's incredibly responsive, helpful, and always quick to address anything that comes up in the building. It's rare to find a team so reliable and easy to work with in property management, and it's made my experience living here seamless and stress-free. I'm very grateful to have had such a positive experience and would highly recommend Alex and the team to anyone.

For the past seven years I've lived in an UES pre-war building managed by Building Equity…read moreManagement. It's been a fantastic experience both as a resident as well as from someone having served on the co-op board as a Director and for the past five years, Board Chair. Michael Vinocur and his team are professional, always respectful and super responsive. They have handled every situation whether routine or emergency with great skill and attitude. I highly recommend Mike and his team!

Every time I needed a little repair, or there was something to discuss, JP and the Crosstown team…read morewere quick to respond, attentive, and kind. They are a great building management company!

Crosstown does a wonderful and thorough job managing their properties. I've been with them for over…read morea year now. Everyone is very helpful and friendly! Great company for property management

After viewing multiple units in Mr. Jones's portfolio and moving into our favorite, I can…read moreconfidently say he runs a tight ship, making sure both prospective and active tenant are happy with the quality and condition of their apartments. Having lived in 5 different apartments under a variety of different property managers before Mr. Jones, I can say his communication and transparency is a rarity and refreshing change in New York. The quick responsiveness to address any questions and concerns I've had has been greatly appreciated. The unit we've moved into is a true gem in Clinton Hill, with some of the best value for my rent I've come across in all my apartment hunting. If you're looking for a trustworthy landlord, while feeling confident in the apartment you'd like to move into, look no further - you've found it.

After reviewing a "blank" contact of their services, a call was scheduled. On the day of the…read morescheduled call, I was unable to reach them (kept reaching their voicemail...). After numerous attempts, I was texted, "I'll call you back as soon as I get off of the phone." That was November 1st and it is now November 3rd. Unfortunate... I am disappointed since the description of this company and their services is written so professionally, I was really hopeful they would have provided excellent service. I wish them the best of luck!

I have been working with MIG property management for many years and Anthony is amazing. He takes…read moregreat pride in all the properties he manages and makes sure every unit will provide a great home to tenants. Anthony has a large network of electricians, plumbers, handymen, and contractors to ensure things get fixed promptly and correctly. He is highly recommended to anyone seeking help in managing a property they own and to anyone looking to rent a great place to live.

Great, honest, helpful. Definitely a good place for great service. Anthony was more than a pleasure…read moreto speak with.

I would not recommend this property based solely on my experience with the leasing office staff…read more They are consistently rude, dismissive, and unprofessional toward tenants. No matter how nice the property may be, the way residents are treated by management makes a huge difference. The property owners need to seriously address this issue and ensure their staff treats tenants with respect.

Be careful with Pontis Property Management!…read more We had an extremely concerning--and now very disappointing--experience with this company while applying for an apartment at Harbor Pointe in New Jersey, which they manage. On July 1st, the leasing agent, Briana, sent us what was supposed to be our application, but it actually belonged to another couple. This was a serious privacy breach. If they could send us someone else's personal information, how can we trust that ours wasn't mishandled as well? We immediately canceled our application and requested a refund. At first, Briana assured us our information was not compromised and confirmed we would receive a refund check within 10 days. That check never came. After Briana stopped responding, we spoke with two other staff members--both confirmed a refund was coming. Yet two months later, nothing. When we followed up again, we were told by another employee, Cinnamon, that we were not eligible for a refund because we canceled after 72 hours (we canceled on day 4, immediately after receiving the wrong documents). Even after explaining the situation and the privacy breach, she dismissed our concerns, refused to connect us with a supervisor, and repeated their "policy." When we asked what their policy is for mishandling applicants' private information, she had no answer. This company has shown us they are careless with sensitive data, inconsistent in communication, and unwilling to take responsibility for their mistakes. If you value your privacy and your money, stay far away from Harbor Pointe (NJ) and Pontis Property Management.

I've worked with a lot of property managers over the years, and I can say this team stands out!!…read moreThey're responsive, kind, and genuinely care about the people who live here. Every time I've had a question or request, it's been handled quickly and professionally -- no runaround, no attitude, just solid service. The property is always well maintained, clean, and feels safe. You can tell they take pride in their work and treat the place like they'd want to live here themselves. Special shoutout to the staff -- always friendly and helpful, whether it's a quick fix or just a smile in the hallway. Highly recommend to anyone looking for a well-managed property and a team that actually shows up for their residents!!

I have been waiting for the refund of my balance since when I sold my co-op apartment in August,…read more2025. In a phone call REM, staff even acknowledged that I had that balance of over $1,100.00! REM is till holding my money! J. W. 3/3/25

Jay and his group made the inherently difficult process of applying for an apartment way more…read morebearable. A couple things that stood out to me: first, their response time was super quick and the emails and calls we had were thorough and not rushed. Jay and I talked on the phone several times, and he was super reasonable about his requests and only wanted to help us as best as he could. Second, the credit check was done through an actual portal, which felt way more secure. Overall, a super positive experience.

Very skeptical about their requirements for a Woodside rental…read more.. The broker told me I had to Zelle a thousand dollars in "good faith" in order to receive an application.... Like that right there feels weird!! The broker also mentioned not to call my bank to get my money back either.. It was mentioned, If i qualify it will be used as a down payment towards the fees.. but still. I personally wasn't comfortable with giving $1k for an "application". Like i have never heard of this.. especially this day in age. if it looks like a scam, feels like a scam... ITS A SCAM!