Peter came to check and let us know the actual situation for our chimney. He arrived at the agreed…read moreupon time and told us the chimney was clean and in perfect condition to use. Charged very reasonable fee and told us to be careful about the scammers. Great experience for us! Let me share my tenants' report about the scammers. "At the request of the owner of the home we lease, I reached out to A1 Chimney to inspect and clean two fireplaces In our rental and one fireplace in the owners home in anticipation of the season. A1 had solid reviews from the BBB site and so I scheduled them to come for Friday the 14th. Sean arrived and suggested he would take interior pictures of the respective flus to inspect their fitness for fires. It took him less than 10 minutes to assess that neither flu was up to code and that without extensive work (some $5400) by their company, the chimneys could not be cleaned or used. Additionally, he suggested that the flu connected to the furnace was leaking carbon monoxide into the home at very small levels (he described it like a straw with holes in it) whenever we ran the furnace. He insisted for our safety we should turn the heat off (in November) and leave the home until the flu could be addressed with a new stainless steel liner at a cost of $4200. At one point his exact words were "You could die if you stay here and use that furnace." He provided three reports all of which suggested the flues were not at code and that until the owner scheduled the work, he could do nothing further. Two hours later, he called my phone to tell me that he had not meant to suggest we needed to leave the home and that we were not in immediate danger. However, by that time, we had alerted the landlord to the issue causing all kinds of commotion on a late Friday evening. We called an HVAC company recommended by Angies list who came over immediately to review his findings. Their assessment was that there was no need for the scare tactic and that we were not in imminent danger. He suggested we call our oil company to inspect the furnace to confirm his findings. There are five adults living in the house we are leasing and the stress and worry brought on by Seans analysis caused unnecessary f fear and panic. His suggestion, that we could die if we stayed in the home was a flat out lie as was confirmed as such by the additional HVAC company that came out that night and again by another chimeny inspection company that landlord hired to review A1's finding!"

Hands down the best in quality, value and no nonsense service. Incredibly reasonable and reliable…read more I've had Pete do speciality work on fireplaces and wood-burning stoves and always been really happy withi his work.

I called CT Gas Fireplace on Sunday June 1, 2025 and left a detailed message regarding service for…read moremy basement media room fireplace that was installed in 2006. In less than an hour I received a return call from a very nice lady who told me the service can be done the next day, Monday June 2nd. On the day of service I received a call from Jeff stating he will be at my home in 20 minutes. When Jeff arrived, he immediately got busy by putting on shoe covers. He also had his equipment and a tarp. He went downstairs and began working on my fireplace and within minutes he diagnosed the problem and in about an hour's time the fireplace was up and running beautifully. Since we have a main floor fireplace that was installed in 2003, I asked Jeff if he had the time to service that one as well and he cordially agreed to service it. Both fireplaces are running as good as new and when Jeff left, you wouldn't even know he was there... except for two well-functioning fireplaces. Jeff is a GOLD STAR gas fireplace technician and giving him a five star rating is a disservice... he rates a 10 in my book. Jeff's price is very fair and his work is beyond EXCELLENT. If your gas fireplace needs service and/or repair... CT Gas Fireplace is THE only call you need to make. You will not be disappointed. Thank you, Jeff, for your service and professionalism.

How can I praise this company higher than 5 stars? Absolutely PHENOMENAL customer service! Jeff…read moreeducated me, replaced my pilot assembly, cleaned the entire unit and all while wearing booties (to keep my house clean) and a smile. Vic. in the office was sensational too. She got me next day service and it wasn't even an emergency. The attached pic may not look like it but, to me- it's a picture of victory!! Extremely happy with CT G F! Forget the rest, these folks are the best!! Total cost w/ cleaning & parts was very very reasonable too!

I called for interior bricks for an old stove. Dylan was able to help me order the proper…read morereplacement parts, over the phone. They came in quickly and fit perfectly. Thanks Dylan! Al Poulin

In good faith I paid in full for a new propane fireplace insert in November 2025. It is now March…read moreof 2026 and I have had to reach out for information. They could provide me nit update and I was told I would receive a call or text from the owner. I never received a call or text. I am still trying to resolve this long overdue issue.

After looking at several other and perhaps better known vendors we bought our new wood burning…read morestove from Pondside. The primary reason is Jeff. He is/was without question the most knowledgeable person about stoves I ever spoke with. He made sure he understood our needs and recommended several stoves. He also recommended a five star installer and contacted us to assure we know how to get the most from our new stove. Can't wait for cooler weather. Thanks Jeff.

Karen and Steve were great to work with-very responsive to any questions/changes. They were…read moreeextremely efficient. They carry several brands of cabintry and we purchased the Fabuwood cabinets for our kitchen and bath remodel. We were very pleased with their quality, and seemed comparable to more expensive cabinets we've purchased in the past.

Mason and his workers did a great job on our 40+ year old chimney. They were professional,…read morepolite, on time and did the work exactly as they explained. Would absolutely recommend them! The Grangers

Had Mason come out, give us a quote his price is very fair and reasonable. We set a day and time…read morewhich Mason and his crew showed up on time and got to work on replacing our chimney, which was new bricks, new liner, new cap. It went beautifully. I can't say enough good things about this company. I would highly recommend them.

Wow! From initial contact to considering options to install,…read moreNeighborhood Chimney was amazing. They were always available to answer questions, provide advice or offer instruction. We could not be happier with our wood burning inserts and stainless steel liners! Special thanks to Hector, Jackie, and Hector for all their help.

What an amazing experience!…read more We had heavy water damage at the top of our chimney and needed it fixed. The Neighborhood Chimney team took care of us from start to finish - which was no easy task given I have OCD. This was also a huge challenge given the original brick is around 100 years old and no longer made anywhere - so the NC team had great recommendations and worked closely with us on design. Great communication, worked with us and answered all our questions. Fair price too! Mauro, Alex, Hector, Raul are just a few amazing folks there! Thank you all!

Craig and his partner relined my chimney. He gave me a fair price and scheduled at my convenience…read more One week from my first call everything was done! Very neat and professional job.

Outstanding professionalism and service! Craig explained and showed me (with a long handle…read moremirror gadget) why one of our three flue liners had to be replaced , offered a very competitive and fair price and was excellent in communicating with me regarding the plan whenever I contacted him. When I myself had some confusion with the local town re a permit, he went down there and straightened things out. Impressive! Craig and his coworker arrived on time and worked efficiently and in a very clean manner , protecting anything near their work areas. Both gentlemen were super nice people and easy to work with and communicate. We actually got a recommendation for him from one of our dear neighbors who thought very highly of him, and she was absolutely right.

It's been five years since our wood pellet stove was installed with poor craftsmanship. My husband…read moreand I have frequently reached out to Afterglow to fix this work. Multiple promises were made and it's never been resolved. Many friends and family come over our house and see this poor work and I share their unprofessional behavior. They are a zero star company. Do not use them!

I was very happy with the knowledge this business shared with me when I was In the market for a…read morepellet stove! We had gone to other stores and no one even approached us, this is the store to use when you really need some guidance