Installed wood stove and does annual cleaning/maintenance. Highly recommend…read more Monte is great and very knowledgeable

Every aspect of contact with Monty and his company was top notch. We had called another company…read morefirst and they insisted that we needed a whole new liner for a cost of $5000. When I called and spoke to Monty, he was highly skeptical and said he was certain he could clean our chimney. He arrived on time. Very professional and got the entire chimney and cap cleaned off in 30 minutes. I highly recommend his company.

We started off on a rough note because my appointment was rescheduled multiple times on the same…read moreday, which was frustrating. I was very close to canceling and gave them a clear ultimatum that if they did not make the next day's appointment, I would walk away. To their credit, they showed up the very next day and they were on time. Two technicians arrived and immediately got to work. One was on the roof while the other worked in the basement, and it was clear they knew exactly what they were doing. They also explained that this is a family owned business, with multiple family members working together on the same jobs, which really showed in how coordinated and invested they were in the work. The scope of work involved installing a stainless steel chimney liner designed to properly vent double gas appliances, upgrading existing connections for safety and code compliance, installing two double tee connections, and finishing everything with a stainless steel top plate and rain cap. They also handled flashing and waterproofing by installing aluminum flashing with ice shield underlayment, carefully removing shingles as needed, and waterproofing the exterior of the chimney to prevent future moisture issues. What stood out most was their professionalism and communication. They explained each step clearly, answered questions without rushing, and made sure I understood why certain upgrades were necessary. The workmanship looks excellent and very clean, especially considering the complexity of the job. Despite the rocky start, they ultimately delivered quality work and followed through when it mattered. The finished product looks great and gives me confidence that the system is safe and properly done.

I normally do food establishment reviews. Well to start off I seen Chimney Solutions ad on…read morefacebook. I decided to get a quote because my chimney was missing a lot of mortar between the bricks. The owner Ricardo Castillo came to inspect it. He's very professional from arriving on time to giving the quote. I'm very happy with their work ethics from protecting my property as well as my neighbors ( putting up tarps to make a tent over the chimney) the work is complete and I'm very happy from the start to finish of the job. The price was very reasonable as well. I highly recommend Chimney Solutions !!

Had a great experience with Junior and his team today. As a new home owner, I wanted peace of mind…read morethat my chimney was working right before I used it over the holidays. They went above and beyond to explain everything to me and even bought & cut up wood to have on hand. Highly recommend!

Excellent work on my chimney which was in bad shape. Professional, diligent and meticulous.read more

Our chimney needed to be repointed and Pat gave us a fast response and a great price. Would…read moredefinitely recommend this company, Pat came on time and completed the job to our satisfaction and cleaned up so you would never know he was even here. And we received a 10 year warranty.

Came to my house early completely professional very clean service. Friendly would recommendread more

I have a propane nonvented fireplace. Smelled propane. Called for a service. The kid never turned…read moreit on, took a picture, walked outside, came back in and quoted me $12,000 for a new one. I sent him away. Today, I have learned their is nothing wrong with the insert. Just needed a cleaning from the dog hair. I was able to do myself. No more smell and works perfectly. This place is a total scam. Beware!!!? Oh, total cost? $0. Took 10 minutes to clean.

stay away from this company! My fiancé called this company at the end of January for an inspection…read moreand cleaning for our chimney in the house we just purchased. When the technician came out, he immediately began his inspection, which did not seem to involve. However, red flags immediately went up when he told me he needed to go outside to call his boss because he found problems with the chimney. Granted, this house was built in 1978 so our expectation was that it probably needed some minor work done. When the technician came back, he was very hard to understand due to his European accent, but what he told me was that my chimney was the worst he's ever seen and then proceeded to give me a quote for the repairs needed. The quote was for over $4000 and included things that the technician said needed to be done they did not even provide the cleaning only the inspection which was mediocre at best. Due to the red flags and concerns that I saw I told I was going to reach out for a second opinion. The technician even said that if I he me a better discount which immediately set off alarm bells in my mind. Flash forward to yesterday I had a local, well-known chimney, mason, inspect and clean the chimney. He stated to me that the chimney looked completely normal for a house being built in the late 70s and it did need some minor work done. He provided me with a quote to re-mortar the fire box Which came to a total of $500. This chimney mason said that Almost all of the services that New England chimney solution said I needed were in fact untrue. This company uses the classic scare tactic scam. When they do their inspection, they will tell you you have far more issues than you actually do. This is a classic tactic in order to get unknowing customers to pay more for services that they do not need. Furthermore, it took more than three calls to the company for them to send me an actual inspection report with photos. The company is so unorganized that they actually sent another customers inspection report before sending mine. Stay away for your own sake!