Cancel

    Open app

    Search

    Firestone Complete Auto Care

    2.6 (41 reviews)
    Closed 9:00 am - 5:00 pm

    Services - Firestone Complete Auto Care

    Auto diagnosis or inspection

    Auto maintenance

    Auto fluids and filters maintenance

    17 More Services

    Oil changes

    Auto wheel alignment

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto engine repair

    Auto HVAC repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

    Tire balancing

    Tire installation

    Tire repair

    Tire rotation

    Tire Pressure Monitoring System repair

    Wheel alignment

    Firestone Complete Auto Care Photos

    Recommended Reviews - Firestone Complete Auto Care

    Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
    Yelp app icon
    Browse more easily on the app
    Review Feed Illustration

    Reviews With Photos

    Wheel

    Check to make sure you have all your lug nuts before you leave! I bought a new set of tires here. And left with 4 lug nuts missing on one wheel. I found out because my wheel started coming off while I was driving. They need to have more responsibility for the seriousness of the situation they're putting people in. This could've been a very serious accident.

    Azri G.

    Abandon hope, all ye who venture here. I was initially happy to find a place to get my oil changed near my home that wasn't $40 (there is currently a deal for a $21.99 oil change) and was well rated online. I was also initially pleased to call them and speak with someone who seemed very informed and polite. Those feelings were dashed today when I went in for my appointment with them to have my oil done and was met by very poor customer service. Firestone offers the ability (as is also shown on Yelp) to schedule an appointment for any number of services and locations. Seeing as how every time I called in the past couple days I was told it was a 1 or 2 hour wait for them to even get to my car, in addition to a full hour to do the service, I was understandably pleased at this scheduling option. So I went online, put all my information in, and received confirmation a little while later that my appointment had been set for 3pm. So when the time approached I got my things together, grabbed a book to read while I waited, and headed on over. I then had to wait for several minutes for someone to appear at the front desk to assist me, and the man who showed up was very discourteous. I politely let him know I was there for my 3pm oil change, only to be interrupted by him telling me that they did not do appointments. I responded that, of course they must, as I had gone to their website to arrange it and received confirmation. He then roughly declared that someone should have called me cuz they DON'T do appointments for anytime after 12 (despite not saying this anywhere on the website or my confirmation email) and that it was about a 2 hour wait to get in if I wanted one. Naturally I declined as I had set the appointment specifically to avoid having to sit there for 2-3 hours. I fervently declare this place is NOT WORTH YOUR TIME. It was terrible customer service, no fluid fill-ups or anything else are even offered with the oil change, and the appointment situation was infuriating. If you need to get your oil changed, go someplace else unless you want to deal with poor service and are happy to spend your entire day sitting in their lobby.

    Joell C.

    Awesome awesome service here. Had an 11 am appt didn't wait long! Previously went to a another place told me my wheel barrons were bad and needed to be replaced. I wanted a second opinion so I left. Came here they found that I only needed new tire and rotation. Theses guys are awesome. The Manager Steve is extremely nice and very professional. Will be coming here for all my future car needs. I highly suggest the Firestone. But make an appt because the are always busy. Which is a good that ng in my opinion. Means they are doing something right. :) Plus they offer free Wi-Fi and the lobby is very nice.

    They charged me $420 for the exact same part!

    See all

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    1 year ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 1

    2 years ago

    They have good service! The gentleman were very accurate and friendly my car was done and my car drove excellent!

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mark B.
    28
    194
    7

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Tony A.
    12
    20
    17

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 1
    Thanks 0
    Love this 1
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Business owner information

    Photo of Lee S.

    Lee S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 3
    Thanks 0
    Love this 2
    Oh no 0
    Photo of Joe M.
    0
    22
    1

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    4 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Like others have stated rude staff, don't seem interested in assisting or answering questions.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of Mosael M.
    92
    16
    114

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    3 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 4
    Thanks 0
    Love this 3
    Oh no 0
    Photo of Azri G.
    60
    22
    138

    12 years ago

    Helpful 1
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J D.
    15
    83
    42

    12 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Payed for service same day. Then a month and half later charges reappear. Will NOT use them nor recommend them.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    5 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of J S.
    0
    13
    22

    8 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    The best always go the extra mile I have been going here for years without disappointment

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    7 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    12 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    8 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    6 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0
    Photo of John S.
    2
    24
    23

    10 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    9 years ago

    Business owner information

    Photo of Bridgestone S.

    Bridgestone S.

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    11 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    10 years ago

    Helpful 0
    Thanks 0
    Love this 0
    Oh no 0

    Page 1 of 2

    Ask the Community - Firestone Complete Auto Care

    Review Highlights - Firestone Complete Auto Care

    Michael and Steve (store manager) were so friendly and helpful.

    Mentioned in 5 reviews

    Read more highlights

    Take 5 Oil Change

    Take 5 Oil Change

    (29 reviews)

    I've been coming to this oil change location for about 3 or 4 visits now, but today was by far my…read morebest experience yet. Roland helped me out and was extremely informative, professional, and friendly throughout the entire process. He got me taken care of quickly -- honestly probably the fastest service I've experienced at this location. I really appreciated how efficient everything was while still feeling taken care of. Great customer service goes a long way, and Roland definitely delivered. I'll definitely keep coming back!

    On February 28th, 2026, I went to Take 5 on Toepperwein Road to get an oil change. As I was being…read moreserviced, the mechanic named Jay stated I needed a coolant exchange. I ask the price and agree to get the service done. The total amount for oil change and coolant exchange came out to $229.29 with military discount. After the service was completed, I headed to the HEB on kitty hawk road (about 8 minutes away). Before I could reach the parking lot, a red light was going off and stating the engine was overheating. A second yellow light also came on as well. I pull into the parking lot and turn off the engine. I open the hood and it was clear liquid where the coolant should be. I was naturally upset and freaking out. While waiting for the engine to cool down, I walk my son to the Great Clips to get a haircut. While there, I called the Take 5 office twice and left voice message because no one answered. Afterwards, I headed back to Take 5. My vehicle overheated again within a few minutes before I could reach Take 5, so I pull over into the Ben Miller parking lot to let it cool down again. I wait awhile and try to call again. I start the car and continue to Take 5. As I am pulling into the Take 5 parking lot, my car overheats for the third time. I tell the manager it has been overheating three times since I left. He directs me into the shop and begins to access the problem. I explain everything that happen and he redid the coolant exchange and test drove it. As my son and I were waiting while my car was being test drove, I heard the other mechanic, JJ, say, "I wonder what I did wrong." The manager apologized for the incident and told me to return in a week to check the levels. On March 11th, 2026, I left home to go to church. My car started overheating for the fourth time. I was on O'Conner road, so I pull into the Lowes parking lot since it was nearby. I turn my car off so it could cool down and open the hood. When I looked under the hood, the coolant was completely empty. I went inside the Lowes to purchase coolant and funnel ($20.12) to fill up until I could make it to Take 5. As I backed up out of the parking spot, I noticed a wet shiny spot. I headed back to Take 5 and spoke to the manager. I explained everything that happen and he directed my car into the shop for assessment. He apologized and stated he was going to put in for a refund for the coolant exchange and corporate would call for details. I was still concerned with my vehicle, so I headed down the street to Goodyear. I explained to the Goodyear employee everything that happen at Take 5 with coolant exchange, vehicle overheating four times and empty coolant. I had to leave my car overnight because the weren't able to assess the vehicle until the next morning. Thursday morning, Goodyear called and stated the thermostat housing was cracked and leaking coolant and it was due to the pressure from the machine when doing the coolant exchange incorrectly. The total to fix was $316.80. I called Take 5 service issue line and a claim was open. I also called the Take 5 shop and the manager sent up a claim as well. After Goodyear fixed the issue, I had to Uber ($8.95) to the shop to retrieve my vehicle. After following up on my claim, I received a phone call stating my claim was denied and it wasn't their fault. I went in for a simple oil change and left out with $500 plus dollars in damage to my car that Take 5 refused to take responsibility for due to a young and inexperienced mechanic screwing my vehicle up.

    Zuniga’s Automotive & Tire Shop - SPECIAL OF THE MONTH

    Zuniga’s Automotive & Tire Shop

    (15 reviews)

    When I had came originally I was treated great and it was economical for me…read more Then I had an issue with something with visits that will cost exactly the same every time I visited because I thought the item was fixed but it wasn't fixed and I had to keep taking it in to have them look at it. I would get charged something each and every time whether the same item was fixed or not just to look at the car. My relative ended up fixing that different problem before this AC problem. The problem is currently not happening and hasn't been happening since then I had my air conditioner replaced at this place. So the great price on air conditioning that I paid was supposed to be for the whole system. And now the freon has completely emptied out because of leaks that they want to charge me to fix when that should have been done when I had the air conditioning replaced. That was a previous to this already hot season back in the summer of 2024 when it was going to almost be fall when I wouldn't notice any leaks because I wouldn't be using my air conditioner much at that time. But this season when I needed it on our first hot day I turned my air conditioner on and needed to go 20 minutes across town to get somewhere in my car was not so I contacted them and took it in as soon as I could and all they did was empty out the freon for an hour and a half and put put it back in as I was sitting in my car in front of the bay thinking it wouldn't take very long. The whole time no one was staying right by my car working on it with me sitting there. And then they charge me for labor or whatever. I was told that there might be a leak or it's because the air conditioner hasn't been turned on..... I was pissed when I had to pay for empty Anna out Freon and putting it back in but apparently there's some sort of leak. And I was told that I could leave it there so they could look at it and I was like, NO. This is something that should have already been finished when I originally had the new Air conditioning installed. So that was a couple months ago and here I am again because a couple of days ago it was not cooling the car when I left from work. I went shopping and left the car on to see if it would cool as I was in the store for about 15 minutes. I came out and it was cooling the car. So I thought that maybe it was just going to take a while for a sensor to kick in and cool my car. However a week later today I left it running to see when the air conditioner would cool the car just today. It was still putting out hot air. So here I am having to think about going to another shop because they want to not stand behind there air conditioning repair. They would want to charge me because they didn't care about looking at the tubes that have a leak when I originally had them replace the air conditioner 8 to 10 months ago. So after much experience with the shop I decided that they didn't care about the whole system of air conditioning when they did the repair. It was a great deal but now they want more money to find the leaks and repair which does not come out to a great deal anymore. I would say the same thing about any other mechanic that would do this. And if it this would happen at any other repair shop, there would be the same complaint. I don't appreciate people trying to get money out of me when they were supposed to take care of making sure the air conditioner works efficiently and there's no leaks when I originally get the air conditioning replaced!

    Found a nail in my tire right after work so I drove over to zuniga's automotive and tire shop. They…read morewere very assertive and great customer service. Very informational! And very quick!!! THANK YOU!

    Take 5 Oil Change

    Take 5 Oil Change

    (39 reviews)

    Service Done, But Check Your Reminder Sticker - Misleading Interval for Synthetic Oil!…read more Review: Came into this Take 5 location today (April 22, 2025) for an oil change on my 2019 Dodge Journey. I had to move bays 3 times, staff inconsistent. The basic service seems to have been completed, and they used the DuraMAX Full Synthetic 5W-20 oil I opted for. Staff performed their usual checks and noted a few other items needing attention while laughing to himself. They also applied my coupon correctly, which was appreciated. However, my main issue is with the oil change reminder sticker they put on my windshield. My mileage was 81,817, and the sticker says to come back at 84,817 miles or by July 21st. That's only 3,000 miles or 3 months! This is really misleading for the Full Synthetic oil I paid a premium for. Everyone knows (and the oil manufacturers advertise) that full synthetic oil is designed to last much longer - typically 5,000, 7,500, or even up to 10,000 miles, especially on a newer vehicle like mine following manufacturer guidelines. Giving a 3,000-mile reminder for synthetic feels like either an outdated practice or a way to get customers back in the door way too soon, costing us unnecessary money. I've even seen that Take 5 recommends longer intervals (5k-7k) for diesel changes, so why such a short one for premium synthetic gas oil? While the oil change itself might be fine, this sticker practice feels off. Be sure to check your sticker and know your own vehicle's recommendations if you get synthetic oil here - don't just rely on their potentially very conservative reminder. Makes me question if I'll return.

    absolutely awful!!! always waiting , no line no one in sight , finally left after 5 minutes of no…read moreone coming out . this location has always been crappy NEVER AGAIN! I rather drive out of the way

    Firestone Complete Auto Care - tires - Updated May 2026

    Loading...
    Loading...
    Loading...