Had an emergency with my vehicle and Marcus and Shawn at Bobs were the very best to work with and…read morehad me back on the road quickly. best customer service I have seen in a very long time. thank you guys!

I have had two major repairs in the last couple of months to my 20 year old…read moreautomobile. I loved my car the first saw it on the show room floor. 100,000 miles later I still love it and will continue to drive it with pleasure. Finding Bob's Auto Service has been a real blessing. As I said, my car needed two major repairs in the last few months and I now have an honest and reasonably priced repair service to keep my car humming like new. If you need an auto repair service you can trust with your car and your wallet you will find no better than Bob's Auto Service. Thank you Doug

not the same place it used to be. deceptive business practices: tires were quoted at $800 no prior…read moreauthorization $60 for balancing. no prior authorization $50 for lug nuts. no prior authorization $38.00 for credit card fee. if you don't ask they don't tell.

Went in to get new tires and was trying to talk to Roy, who was the one working on my car. Was…read moreshowing disrespect to me while I was trying to talk to him about getting an alinement as well but was showing more attention to another female in the shop instead of the person whose car was being worked on. To me that set my personal feeling to rate my experience low.

They replaced my AC belt two weeks later I had to replace the whole AC in my Tahoe. Out $2800 I…read morewould not recommend going there.

I called the Springfield center and ask if they could install my Alternator that I had myself…read morePurchased and they said NO they would not install my part and when I ask why he hung up on me !!!!!

We were driving from Indiana and some lights came on that I'm familiar with but I was still unsure…read moreif we should get them looked at. I called and asked to talk to the mechanic, and the receptionist put me through to Mike himself. I didn't even have to wait. Mike made recommendations that made him no money but I was reassured that I could wait to see my mechanic when I got home. I was very very grateful.

I made an appointment for Mike's Tuesday morning for Thursday at 8 am for a tire balance. This was…read moreoff a recommendation of a family member. When I pulled up I had a hard time finding anywhere to park because the lot was so crowded, but it was no big deal at first. I went in and told a man about the appointment I had made (2 days in advance mind you) and he told me with an attitude that it would be at least a few hours because they had no room in the garage. I said okay, thinking I really didn't have time because of work but whatever (hence making an appointment). Now I usually am pretty understanding but this is where it got ridiculous. The woman behind me in line (she also parked directly behind my car so I know I was there first) went to the desk and said she needed an oil change and something else done, no appointment. They took her keys no issue and one of the mechanics drove her car around. I was dumbfounded. Now maybe she was dropping the car off, but it didn't seem like it. It all felt incredibly wrong to me that she was taken care of no issue and I was met with a stupid look for questioning why I couldn't get in at my scheduled time. Beyond all of that, it took me about 10 minutes to leave because of cars parked behind me and having to slowly maneuver around a disorganized mess of cars. If you want friendly, organized service that sticks to their word, I would go somewhere else.

I had been a repeat customer in the past, but this last visit to Muffler Brothers in Englewood…read morechanged my mind. I needed a new muffler and pipe from the converter to the muffler on a PT Cruiser. I was charged just over $400.00! Let me repeat.. 1 muffler and 1 piece of pipe approx 2 ft. long. $400.00! I asked for an explanation and was told to take it up with the boss, who wasn't there. I'll not be a repeat customer again. Too bad.

Made an appt for Saturday at 8am for them to look at the exhaust system. Got there at 7:55 guy…read moreshowed up at 8:05 told me they were closed and told me to leave it and they would fit it on Monday. Really...no wonder their parking lot looks like a buy here pay here used car lot. Don't waste your time.

The service here is 100% on-point. I think you pay for some of that in the final bill, but if "I…read morewant my car taken care of with transparency, friendliness, and minimal impact on my life" is how you approach car care, I honestly have never had a more customer-first mechanic experience in my life. I'm glad I popped in here when my battery light came on, and I'll definitely come back. PROS: -Everybody is so freakin' friendly here. You'll primarily interact with the two front desk employees who do what they say they're going to do at a level that's pretty impressive. ("We'll email you a full workup of your car, and if you don't call us within the half hour, we'll call you to make sure you've received it.") -They offer courtesy rides to/from where you need to be. If you need to drop off your car mid-day, they can take you back to work. If you need to pick it up mid-day, they can come get you from work to pick up your car at the mechanic. When I had to take my car here unexpectedly and planned to have to take an Uber, they were happy to get me home at no cost to me. -Full price transparency. Even when working up the work order just to take a look at what was wrong with my battery, the service manager, Eric, flipped his computer screen around and talked me through what every charge was and why it was there before I agreed to the look. After they knew what was wrong, it was the exact same process, with a full itemized plan (taxes and all fees included!) with the out-the-door price to know what you're getting yourself into. -They also run a full "complete car health" check on your car. I'm unsure if you can opt out of this, but it was really helpful, honestly. You receive a full online list of Green, Yellow, and Red items of concern about your vehicle along with pictures and explanations of everything to do a bit of reading yourself. This is SO nice for reading at your leisure instead of feeling bad taking up someone's time while they have a line out the door of customers waiting on them. -Zero pushiness on any service. When I opted out of one of the "Red" services, Eric was super friendly, explained what the potential risks would be, and let me know what a good "you really gotta get this done for your safety" timeline would be. -Car was returned just the way I gave it to them. No extra dirt or anything else. -They were able to get my car done within the day with no problem - even when I came back, without an appointment (see below), a second time! -I never waited in line. With two front desk staff members, there was never a time where I was on hold on the phone or waiting in the office. There was always someone to help me - and fast! -They have an after-hours lockbox for dropping off your keys AND picking them up. I feel so much more secure with my key locked up instead of the usual mechanic placements somewhere on the car. CONS: -After returning my car to me with the issue "fixed", the battery light was back on in my car within a day. Super weird. However, I brought it back in (rides, again, were offered to me!), and they redid the work at zero cost to me. My guess would be one of the parts was DOA when they put it in, and their short test drives didn't trigger the same wear on it as driving home did. -The work was a bit more expensive than my mechanic friends said it "would" have been at other places. Not price gouging or anything ridiculous, but just be aware that it might be a bit more expensive to fund all of those fantastic customer-first experiences you get to enjoy.

This a well ran Auto repair shop in Beavercreek! They are honest and let you what your service,s…read moreyour vehicle needs . I had a radiator hose replaced just recently & did a professional install. There work is top notch. Very professional people. It's a rarity to run across a good auto repair shop. What sets them apart is the curiosity shuttle to & from shop . I had other work done there all good every time. This a part they replaced recently pictured! Murphys auto care delivers every time.

I feel lucky to have found a place you can take your car and know that the mechanics are not going…read moreto do unnecessary work to make a buck. The work was top notch and done at a decent price. Matthew was friendly and provided mechanical information I could understand. I have found my new hometown mechanic!

Took vehicle for a radiator replacement only. Shop broke Air…read moreConditioning System while performing radiator replacement due to a non-standard radiator replacement process. Shop also broke the Horn, horn is now not functioning. For the AC, shop claims bolts were stripped but did not willingly supply proof. Shop provided no explanation for the Horn. Shop has a BBB complaint history of overcharging other customers due to 'Stripped Bolt' issues. I have witness statements of the AC system and Horn working immediately before being taken to the shop. I now have a car that has more things wrong with it than it was taken in with, and shop is refusing to make me whole.

I sent out a yelp message to automotive companies asking for a quote (service requested) on fixing…read moremy muffler. Weber's Automotive Service was very prompt to respond and I was able to get an appointment scheduled straightaway. The place is conveniently located and the staff are very friendly and helpful. They communicated well all throughout the service. They did an excellent job and for a very decent price. I'll be happy to come back for another service in a heartbeat. Great work!

John at Webers will fix your car right! After having someone (not from webers) use the wrong…read morefittings and mess up the brake lines and having it at the shop a couple times John did right by us and got the brake lines fixed! He also noticed the wheel bearing needed fixed and gave us a good deal to get everything done! I am so relieved to have my teenager driver driving a safe vehicle now! I highly recommend using them as your mechanic they are very honest and affordable.