Cancel

Open app

Search

Firestone Complete Auto Care

2.5 (59 reviews)
Closed 7:00 am - 6:00 pm

Services - Firestone Complete Auto Care

Vehicle battery testing

Check engine light

Engine oil light diagnosis

34 More Services

Auto general diagnosis

Auto noise diagnosis

Tire Pressure Monitoring System diagnosis

Auto no-start diagnosis

Auto vibration diagnosis

Auto diagnosis or inspection

Auto maintenance

Auto fluids and filters maintenance

Fuel system cleaning

Oil changes

Auto wheel alignment

Auto repairs

Auto battery or electrical system repair

Auto brake repair

Auto engine repair

Auto exhaust repair

Auto HVAC repair

Auto light repair

Auto steering and suspension repair

Auto transmission repair

Auto wheel and tire repair

Auto regulator replacement

Auto switch replacement

Auto windows and mirrors repair

Routine automotive maintenance

Transmission leak inspection

Auto battery and fluid recycling

Tire balancing

Tire installation

Tire repair

Tire rotation

Tire Pressure Monitoring System repair

Wheel alignment

Windshield wiper replacement

Firestone Complete Auto Care Photos

More like Firestone Complete Auto Care

Recommended Reviews - Firestone Complete Auto Care

Your trust is our priority, so businesses can't pay to alter or remove their reviews. Learn more about reviews.
Yelp app icon
Browse more easily on the app
Review Feed Illustration

3 months ago

Helpful 1
Thanks 1
Love this 1
Oh no 0

11 months ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

1 year ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Gail S.
0
32
16

3 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

While waiting for my car to be serviced, I saw mice in the store, droppings in the bathroom. Pretty disgusting.

Business owner information

Photo of Lee S.

Lee S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

2 years ago

Business owner information

Photo of Lee S.

Lee S.

Helpful 1
Thanks 1
Love this 0
Oh no 1

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of John S.
0
75
25

4 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Came in because my sensor popped up and I needed it reset super quick and everyone was friendly.

Helpful 0
Thanks 0
Love this 0
Oh no 0

3 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Greg J.
0
59
18

5 years ago

Business owner information

Photo of Lee S.

Lee S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

15 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Kris N.
0
37
66

5 years ago

Helpful 1
Thanks 0
Love this 1
Oh no 0
Photo of Mike N.
26
24
0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Raul S.
369
8
4

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Business owner information

Photo of Bridgestone S.

Bridgestone S.

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

8 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

5 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0
Photo of Jon M.
89
3
0

12 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

6 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 0
Thanks 0
Love this 0
Oh no 0

7 years ago

Helpful 1
Thanks 0
Love this 0
Oh no 0

Page 1 of 2

Ask the Community - Firestone Complete Auto Care

Review Highlights - Firestone Complete Auto Care

I'm not sure what position Ashley holds at this location but anything short of store manager is criminal.

Mentioned in 3 reviews

Read more highlights

Christian Brothers Automotive New Braunfels

Christian Brothers Automotive New Braunfels

3.8
(86 reviews)

Christian Brothers Automotive - Professional, Honest, and Reliable…read more I recently took my 2014 Audi S4 to Christian Brothers Automotive in New Braunfels for routine maintenance, and my experience reaffirmed why they are my go-to shop. Over time, I've learned that you can tell a lot about a repair shop not just by how they perform regular service, but by how they handle unexpected issues. Services Performed: During this visit, I had the following work done: BG Brake System Service - A full brake fluid exchange using BG DOT 4 Ultra-Dry Premium Brake Fluid, following the correct OEM procedure. They also inspected my entire brake system for leaks and worn components to ensure everything was in top shape. Mobil 1 Synthetic Oil Change (0W-40)- A complete oil change using Mobil 1 full synthetic oil, along with a new OEM oil filter. They also allowed me to provide my own engine flush bottle, which I greatly appreciated, car has 213k original miles. Courtesy Inspection - A thorough multi-point check to identify any potential issues. Additional Oil (Above 5 Quarts) - Since my Audi requires more than 5 quarts, they added the correct additional amount to ensure proper lubrication. Engine Bay Cleaning & Fluids Top-Off- More on this below, but after addressing a minor issue, they went the extra mile to clean my engine bay and top off my fluids. A Minor Issue & How They Handled It: A few days after my visit, I noticed an oil leak, which turned out to be from a slightly loose oil filter housing. These things happen, but how a shop corrects a mistake says everything about their integrity and professionalism. I returned and spoke politely with the manager, explaining my concern. Without hesitation, they: - Inspected my vehicle immediately - Confirmed and fixed the issue on the spot - Cleaned my engine bay to remove any leaked oil residue - Topped off all my fluids at no charge Their commitment to making things right without excuses or delays is why I will continue to trust them with my vehicles. Why I Choose Christian Brothers Over the Dealership: I used to take my cars to the dealership, but since switching to Christian Brothers, I've realized several key advantages: Better Pricing- Every time I compare, Christian Brothers quotes me significantly less than the dealership for the same services. OEM Parts Used - They have consistently used Audi-spec OEM parts, ensuring my car is maintained to factory standards. Excellent Customer Service - The service advisors, including Brandon Ochs, are always transparent and professional. They take the time to explain recommendations without upselling unnecessary repairs. Honest & Fair Recommendations - While they pointed out additional recommended services (like valve cover gaskets, suspension components, and spark plugs), they didn't pressure me to approve them immediately. I appreciate a shop that gives honest advice while allowing me to prioritize repairs on my own terms. Proven Reliability - This isn't my first visit. I now bring both of my Audis here for all maintenance and repairs. They've earned my trust through consistent, high-quality work. Final Thoughts - A Shop That Stands Behind Its Work As a manager myself, I regularly handle complaints and concerns in my line of work. No business is perfect, but what truly matters is how they address issues when they arise. Christian Brothers handled my concern with professionalism, urgency, and accountability. That level of service is why I no longer go to the dealer and will continue to rely on them for my automotive needs. If you're looking for a trusted, honest, and skilled repair shop in New Braunfels, Christian Brothers Automotive is an excellent choice. Highly recommended!

I had my oil changed on 2/5/26. During the appointment CBA said they inspected my brakes; my…read morebrakes were at 6mm and when they get down to 5 mm, they recommend them to be replaced. I had my brakes replaced elsewhere on 2/21/26. The mechanic showed me my old brakes and the new brakes. The old brakes looked barely worn. The brakes that I replaced measured at 15.875mm. So either CBA lied about inspecting my brakes at all, and just recommended being replaced due to mileage; or they tried to take advantage of me because I'm a woman.

Firestone Complete Auto Care - tires - Updated July 2026

Loading...
Loading...
Loading...