Poor communication and bad service. Asked for pricing for basic oil change, the reply was vague…read moreand curt. After service I requested a printed receipt and was told it was emailed, also had to request windshield sticker for milage and date for next oil change. What a shit show.

Urgh. My Mazda is the first car I've purchased new and we take excellent care of it. You'll find my…read morenose in the manual checking to make sure that we are to date on specific services and updates. For that reason, I'm so loyal to the dealership who meticulously cares for my car like I do. We were attended to by Derek, who explained the services, and Taj who did the manual work. These gentlemen were TOP NOTCH. Derek was friendly, laid-back and informative. He ensured that we understood his job is to tell us about the services they can provide but that we shouldn't feel pressured to get them done immediately. His demeanor immediately gained our trust and made him feel like a credible serviceman. We waited approximately 5 mins for service. The oil change was $78 and took around 15 mins. Derek explained the two options for oil and that once you go full synthetic, you can switch back to the lower quality. Bingo-- we learned something new! He also taught us where to find the manufacturer's recommend tire pressure. Knowledge is powerful and I sincerely appreciated the way Derek transferred his knowledge to us. Our oil change is complete and we're already several hundred miles into our road trip. No signs of issues at all. I've had plenty of issues at Jiffy Lube and generally wouldn't trust a quick service like Valvoline but this made me change my mind. Hats off to you, gentlemen!

My wife texted me in the morning telling me that she had a flat tire so I went in to see her car…read more Once I saw the damage, I was sure I needed to bring it to a shop to fix. I found Diamond Town Tire Repairs by looking up various local shops and they seemed the most promising. I got the car in there and the staff was very accommodating. I just waited in the seating area, which was very comfortable, and it took about 45 minutes for them to fix it up. Apparently, there was no puncture in the tire and it was just a loose O-ring. They staff didn't try to push any additional purchases on me and the fix only cost me $20. Great service and great work!

This has become our go-to auto repair shop. Friendly service…read more Comprehensive repair at reasonable costs. Highly recommend.

They were totally straight forward, helpful, and thorough. They came highly recommended and I now…read moreknow why. My 1995 Ford Taurus wagon has never run so well. And, their prices are reasonable. Even if they weren't, I would go back.

Disappointed with the diagnosis of my flat tire. Was told it was the Tire Pressure Monitor Sensor…read moreleaking and paid $120.00 for install of a new one. Driving home, I was still losing air. When I went back to Scotti's they found a "pinhole leak" that was not found the first time. It was plugged and fixed. I was not offered to see what caused the hole in the first place. Just disappointed. Have dealt with Scotti's before with no issues but not happy with this visit. Jim Jacono Middletown, DE

They were able to get me in same day. They were also extremely helpful and well worth the money…read morespent! Hank was great and this is our 2nd time going there.

I dropped my car off for an oil change and a tire rotation early in the morning before the shop…read moreopened. So when I did not get a call by 4 pm. I went and asked was my vehicle done. When I arrived my vehicle was ready. I was not able to get my vehicle until the next day because this was my second vehicle and it was only me. So when I came back and started up my car. I had a big warning sign on pop-up on my screen DRIVE TRAIN MALFUNCTION. Drive moderately. I call Mr. Tire and asked why no one saw this warning. The man at the center said that it was no note in the system stating that there was any problems. First no one called me all day about my car and now my car has a malfunction. This place use to be great and I had no problems. Now it is a horrible place to bring your car. I now need to find a new place to take my car.

I stopped to get a plug for a screw in my tire. No appointment staff was very friendly addressed…read morethe issue . I tire was plugged and done in 5 minutes. No charge for the service . Will be returning for future service's.

Pull up to the shop on a Monday morning after Triple A put my spare tire on my car due to a flat…read more They discovered Triple A had made multiple mistakes - a new tire was needed and parts to replace what triple. They didn't have one of the parts but made calls till they found one at another store and had it delivered - about 1.5hrs later - we were back on the road and headed home. Great customer experience and efficient staff - they worked fast to get us back on the road.

We had a problem with are air conditioning in are car. So I went here. They got it done in 1 day…read more Awesome service and workers there.

Went to them to get car fixed. They had it for 3 weeks. When all was said and done it cost me like…read more3 thousand dollars. They kepp on finding different things that they had to replace. On getting ar back within 3 days the car started over heating took it back and they then said I needed to replace motor for like 4 thousand dollars the was a 2002 car.they would not try and fix it without new motor. Finally took it someplace else to have it looked at they did say the motor was old but ok for now. They found 3 coolent leaks on it took them all of three hours to fix it and only charged three hundred to fix including parts Ok

They stated items that I didn't NEED to repair. I went to another mechanic and they fixed the…read moreproblem with out overcharging me

Got my Hyundai in tip top shape under budget! Very trustworthy people, don't sell you more than you…read moreneed. Definitely going back for my other vehicle and for more maintenance on the Hyundai

This was by far the worst experience I have ever had with a mechanic. I was referred to this place…read moreby my companies Fleet Manager so I called before towing my car over to them and they told me that the soonest appointment they had was 6 days from the day I was calling - totally fine. I called at the end of the day on the day they said I had an appointment and they said they didn't have time to look at it that day but would look at it in the morning. Annoying but ok. I called towards the end of the next day and they told me that they were busy and couldn't look at it. When I explained that they had said I had an appointment he gave me an attitude and said well you can just tow it back off if you don't like it and honestly with the way this conversation is going I would prefer that. I tried to deescalate the situation and then hung up and my father called to check in assuming that it was because I was a woman they were pushing me around and when my dad said he didn't appreciate the way he talked to me he said I am going to push the car off my lot and you can just deal with it. Then we received word that if we did not get the car from where he pushed it too by 8pm they would tow it themselves. Absolutely ridiculous that instead of taking accountability for the fact that they were pushing us around they resorted to such extreme measures. NEVER bring your car here if you plan on having it looked at in any type of timely fashion.

Our truck broke down we went online because we were out of town. Spoke to a person name Shawn he…read morewas understanding and friendly. In two days mechanic called us told us everything that was wrong with truck. Was satisfied with the job done and all the information given regarding about the truck. Truck is 14 years old rides better. Thanks for your help,

Let me start by saying my car is 14 years old. I love my car...still! It's my favorite. The thought…read moreof having to get a new car makes me sad. Last week when I got a new message on my dash my thought was immediately "this is it, this is the end." I called SSA and told them the message. They suggested I get my car towed there to avoid any possible damage. Again, I thought this is it. I got my car towed there and that same day I got the call. There was a fix - no worries! I proceeded to have some other maintenance work done at the same time as like I said, I love my car. I picked up my car last night and it feels like a new car again. I have been going to SSA since they first opened and I don't trust my baby with anyone but them. They are honest and trustworthy. Thank you SSA for taking care of all of our vehicles!

Fantastic customer service. They know their stuff. Not trying to up sale you. That are fair and…read moreprovide great care to your vehicle.