I took my 2003 Ford Expedition to Express Oil for a check engine light. I also had a broken door…read morehandle for which I had a replacement. Phillip ran the diagnostics and called me with the estimate and let me know how long it would take. When he was done he called me again to let me know that my vehicle was ready to go. The service was great, efficient and a good value for the money spent. I will be back.

I usually do my own oil change, but I was busy the other so I came here an Mr keys was so nice and…read moreprofessional! an it was a great price too!!

I went to a " specialty " local VW/Audi shop that overfilled my crankcase with overpriced Amsoil (…read moreI run Rotella synthetic in my 335,000 mile high performance Jetta TDI. ) I was worried about it being overfilled because I'm going on a cross country trip and overfilling can do unknown damage to your engine by seeping and leaking into places not intended to be lubricated or burned off. I called from an Oil Express place ( that was ignoring me) and talked to a very nice young lady named Ashton. She actually listened and told me I could bring it in. So I did, and within 10 minutes a nice gentleman drained ( or sucked out) at least a half quart of the very expen$ive racing oil. ( It takes about 4.4 quarts and the specialty shop put in 5.0 plus any residual in the engine. ) This small gesture was so appreciated and went a long way because i have 3 vehicles including a late model BMW X5 《diesel》 and classic 82 Jeep CJ7 and will put them at the top of the list on the future. Thank you so much Pep Boys and it's so nice to see hard, attentive workers who do work with a smile and actually show up to work unlike so many other places using " covid" as the socially acceptable excuse.

If I could give negative stars, I would. This was an absolutely horrible experience. The vehicle…read morethat I had intended to get an oil change for has power locks that don't work well. The vehicle can't be locked b/c it probably won't get unlocked. For this reason I don't have the remote lock/unlock on the keychain - only the key - and I also have the keychain labeled 'DO NOT LOCK.' Before bringing it into this Pep Boys I made sure to put bright yellow sticky notes on the inside of it to let anyone know. Well, Sabrina Stratton went outside to check the mileage and I warned her not to lock it. Once she came back inside from obtaining the mileage I went back to my vehicle to get something. I did not have the key with me, Sabrina Stratton still had it. When I tried to open the door, it was locked. I went inside and told Sabrina Stratton that she locked my vehicle. I was not irate or unreasonable, I just simply told her that she'd locked it. She denied, started shaking her head, and talking over me. Some of the guys in the back tried to unlock it with a wire hanger but that didn't work. Sabrina Stratton ordered a slim Jim & b/c of the locking mechanism that didn't work, either. I asked Sabrina Stratton what to do and she told me to "call a locksmith." When I told her I wasn't paying for it, she got an attitude with me and informed me that she wasn't paying for it. I eventually explained to Sabrina Stratton that when she put the switch in the auxiliary position, that was enough to activate the locks. (This is also why shops usually open the driver's side window.) I told her, calmly, that I never accused her of locking my vehicle on purpose or with malicious intent. She still denied doing it. What was I to do? I called a locksmith and paid $90 cash to get my car unlocked. Sabrina Stratton nor the manager ever offered to pay for even half of it. About the best thing I can say for this location is I was able to negotiate a price with the locksmith that I used b/c their locksmith could do it for $90 so I guess that was helpful. And I still needed my oil changed and Sabrina Stratton refused my business and told me the manager refused my business as well. She said that was b/c of the lockout. I went to another establishment to try to get my oil changed and was refused b/c it was too late. By this time it was 5:30PM. So, Sabrina Stratton at Pep Boys locked me out of my vehicle, I had to pay $90 to get it unlocked and she never offered to make it right, she still denied doing this, and then she and the manager of this Pep Boys refused my business even after I begged. I will not have another chance to get my oil changed until next week. So, if they don't want my money then I will never give them that opportunity again and I don't suggest them to you, either. Update: My husband and I called the store and spoke with Mike, the manager, explained the situation, and he flat-out refused to pay for the locksmith that Sabrina Stratton caused me to need and didn't even apologize for her behavior. Don't go here.

1st time in! I live in East Limestone, but was in Huntsville running errands and wanted to have my…read moreoil changed, so I did what I always do...,googled best oil change in Huntsville and read some reviews. I drove another 6 miles out of the way and pulled into your shop. Wow!!! Super nice guy greeted me, another nice fella got my info and then this young lady Jocasta inspected, serviced and changed my oil like a boss! Very friendly, professional and great attitude!!! I hope my review takes y'all from a 4.9 to a 5.0!!! Plus, it's ladies day Thank y'all for your attentive care and speedy service. Good customer service is hard to find, but y'all rock!!

My check engine light came on so I took my car in. They diagnosed it as a bad battery. They would…read more install a new battery for a total cost of just over $500 . I declined and paid the diagnostic fee of $103. Took my car to AutoZone. They performed a diagnostic (for free) and replaced my battery for $216, a savings of $300. By the way AutoZone will do a check engine light test for free and install a battery for free. I have been taking three cars to EXPRESS OIL yearly for 20 years. That stops today!

I want to express my sincere appreciation for the fast, efficient, courteous, and professional…read morecustomer service to Adam and his team at Meineke Car Care Center Store #2755. The kindness, thoughtfulness, and attention to detail stood out from the beginning. They thoroughly checked everything and worked hard to provide the best options for my repairs while keeping me in constant communication about the progress. I had visited three different shops and received three different quotes for the same service and parts. After reading previous Google reviews, I decided to give Meineke a try--and I am so glad I did. Adam and his team are phenomenal. As a senior citizen, it means a great deal to know there are still honest, hardworking people who truly care about their customers. I never felt pressured or misled about unnecessary repairs. Instead, I felt informed, respected, and at ease throughout the entire process. Even though I haven't been in the Huntsville area long, I can confidently say I have found my go-to auto repair shop for future services and repairs. I am grateful for the excellent service and will definitely return as a loyal customer. Meineke Store #2755--you all truly rock!

TL;DR: I took my car for a simple oil change, the windshield got broken while the car was in their…read morecustody and the manager/owner refuses to fix the damage or correct their negligence. On Friday, 10-24-25, I took my car to have an oil change at meineke in South Huntsville location. When my wife arrived to pick it up, she noticed a large crack on the passenger side of the windshield. I immediately brought it to the technician's attention, and he called the manager, Logan (Anthony), back to inspect the damage. Once Logan came back into the shop, he took pictures of the damage and said he would contact me back the next day for a resolution. I waited until 4 p.m. the next day and had to call him myself. He claimed to have reviewed the footage and said "nothing happened," suggesting the crack occurred after the car was parked outside, facing a highway, and therefore they would not be take responsibility and would do nothing even though the car was in their custody. Additionally, they forgot to put the "oil change" sticker on the windshield, a small detail that says a lot about their lack of care and attention... I then requested the corporate number, which he said he didn't have, and would get back to me, which also did not happen yet. I later emailed Meineke corporate, only to be told that the locations are "independently owned and operated," and they couldn't do anything either. Translating to that being my problem after all, even though the damage occurred during the time the car was in their custody. Overall, I'm extremely disappointed by their lack of accountability and professionalism. If this is how they handle a and a relatively minor issue, I can't imagine trusting them with anything more serious.

I've been going here about twice a year since 2018. This is my go to place for an oil & filter…read morechange. I've also had my cabin filter, engine filter, and windshield wiper blades changed here. They are always friendly and provide pretty quick service. During my most recent visit, Sonny was very helpful and took the time to explain the service history on my car and recommended maintenance.

We are retired for 6 years, we have been using oil express on Sanderson road. They are…read moreprofessional and very quick. I can bring my own oil and oil filter and they install them.

I 10 out of 10 recommend this place to go if your car needs to be check on oil change, brake…read morechange, etc. I recommend to go here and get your work done by none other than the DeAndrew M. The gentleman right here took his time and check and see what's going on with my car. He gave me the best oil change that I ever have for my very first car and plus not even that check my air filters as well too, that's what you call. Great customer service and the value of not that high not that much for getting my oil change plates to air filter did not cost me an arm and a leg cost me not nearly close to $200. Begging, I recommend to go to express oil and service off university Drive in Huntsville, Alabama and ask or recommend DeAndrew.

Came in to get an oil change. It's kind of pricey for a full synthetic change but who knows? The…read moregent performing my service was nice as could be and I was in and out in probably 15 minutes. They do push filter changes, wipe blades and the like but weren't aggressive at all.

Great place to go! They work hard, fast, and accurately! I've had my annual oil change, tire…read morerotation, etc... Was perfect and didn't have to wait too long. Gunny was a great help and made sure as a customer that I was taken care of. Definitely when you go ask to see Gunny. He will get you right!!

Made an appointment here to get new tires, an alignment and new brakes. They suspected I didn't…read moreneed new brakes, just a flush and turns out I didn't need either. Pricing was transparent, and about what I expected. Didn't try to oversell me unnecessary stuff. And I got done about 40 minutes before I was told. But also the guys in the front were the best. I have a big knitting project I've been working on and I figured I'd stay while they worked on my car and the guys inside (sorry I do not remember your names) asked me so many questions and were so interested in my project. Really felt like a real human interaction instead of a customer service one. 10/10 would recommend

I've been using CBA for years to take care of several vehicles. Would recommend them to anyone…read more They aren't the cheapest in town, but you don't want the cheapest. You want someone to fix your problem, get it done the right way, and be honest. Will continue to come back.

Took our Honda CR-V in for an oil leak. They gave a very high estimate to fix the oil leak and…read moreadded other things they said the car needed. To make a long story short, we approved what was needed to fix the oil leak and the catalytic converter they said was needed. $4800 was quoted and paid when they completed the repair. About four months later we were back for the oil leak which had gotten much worse. They claimed they replaced something related to the oil filter connection. At this point we lost all confidence in their company and we went to the Honda dealership. After hearing Honda's $9,000 bid to fix, we decided to buy a new car and end this nightmare. Christian Brothers should have been honest with us and advised us to not fix this car and buy a new one. They care more for their profits than they do customers. If I could give zero stars, I would have.

This is the best Firestone I've ever experienced. The manager, Brian and his team are knowledgeable…read moreand fair. The service is always topnotch and timely. No overcharging. No services I don't need and are always able to explain why the service I've requested is needed. I like being able to trust my mechanic.

Brian is always so helpful. Shop had my 4 tires installed and ready to go in less than hour. Highly…read morerecommended.

They apparently didn't hear me say "new tire" not "tire plug" so I have to go back. Only negative…read more They're very friendly and professional here. The mechanics in The bay are actually working. The managers are knowledgeable and can answer those pressing, stressing car questions. I saw nothing but acceptance here. Everyone was treated fairly at this location. I was taken care of immediately. Try to call in ahead when you're going, makes it easier. Job well done on my vehicle. I trust them more than other shops. I believe if had taken my vehicle here for a fix that could've been done I. Less than 2 hours, I would have saved $1500 from freaking Firestone!

OMG! $40 to patch a tire? Walmart does it for $15 and your competitor Discount Tires does it for…read morefree. Total ripoff and I won't be back.