Fast, quality service - time and time again! We have visited this location countless times & have…read moreno complaints. Thanks, Take5 Wilmington! (We have also visited a handful of other locations without complaint, I would give kudos to this company across the board.)

What an amazing team this morning. Two gentlemen and a lady were there to make my Kia Sedona…read morehappy. Needed an oil change and an inspection. I've never been to a take 5. I was headed to another business. But it was almost walking distance to my house. So I pulled in and the two fellows immediately jumped on my van took care of the oil change. Got the synthetic blend. And they caught my bad air filter beat my glovebox and of course I passed inspection. There high level of professionalism exhibited and there clear unambiguous support of the Military and veterans like me did not go unnoticed by me. I am so pleased with the level of service I received I will come back for more oil changes and inspections. Even if you are not a veteran this location rocks. BTW veterans and military get a 25% discount. Value service and friendly. I'll be back.

Had oil changed on 7/20/2026. Technicians seamed more concerned about up sales. They actually over…read morefilled my crank case by at least one quart. Not sure if they failed to completely drain old oil out or miscalculated the amount they put in my engine.

This is a mixed review. I only gave it three start because of Ash, who was very understanding and…read moreaccommodating. I purchase a battery a few months ago and had to jump start my car this morning. On or about November 28, 2005, the only light complexion, appearing to be of the race Black, approached me and showed me the readings from the battery, stating the battery is good. His demeanor was standoffish and quite negative as if he did not want to be there or assist for that matter. I asked for a new battery and he commented that I didn't have to be rude. The other two star was taken becuase of this employee. I pray that the battery was placed in my car correctly, as I have no faith in that individual. If you go to this location, ask for Ash.

i am a local builder, i have a mini countryman for pricing jobs. it had started making the most…read morehorrible grinding noises and every time i went over a bump in the road the car made a banging sound. I have had work done before by Meineke in Harrisburg NC and the guys did great work and were more than fair on the needed work... They took my car in for the present issues , and had everything fixed in 1 day, i was so grateful... it helped me a lot... the manager , Josh. is a gem, i will always be thankful for his expertise and empathy for my situation... Meineke , Harrisburg, ... it is worth going the extra mile to a place like this, i will never go anywhere else for my car repair needs

Update 7/21: After posting numerous reviews --and filing a dispute with my bank--I was contacted by…read morethe district manager regarding my experience. He was respectful and took the time to understand the situation, but initially stood by the no-refund policy. However, after I provided documentation from Ford confirming the recall had been completed, along with paperwork from the branch showing inconsistencies, he agreed to issue a refund. I'm grateful the situation was ultimately resolved, but disappointed that it took this level of effort and public pushback to be heard. I wish they had been willing to have a conversation before I had to exhaust every possible avenue. That said, I appreciate that they did eventually make it right. I would give the district manager 4 stars based on our actual conversation--but I'm updating this review to two stars overall because of the level of effort it took to get here, and the prior conversations had with the branch, customer service, and BBB correspondence that all doubled down on their policy regardless of the specific situation.

Stopped in for service today. Could not be more satisfied. Lex was awesome. She was professional,…read morewelcoming and answered all of my questions. Ethan performed my service and it was completed properly and in a timely fashion. I will definitely be back and will share my awesome experience with my friends. Thank you again Lex. Carl Muolo

I came in for an oil change, and I believe Romacccz was the one who helped me with the help of…read morebruy. He was extremely polite, professional, and very informative. With how busy they were, I was still in and out in about 10 minutes. I'll definitely be coming back for my next oil change and any other services I need. The prices are very reasonable, and everyone there is friendly and welcoming. Highly recommend!

I am from Atlanta, Ga and a old Just Brakes customer! A year…read moreago Pep Boys bought out Just Brakes in Atlanta. So now all JB in Atlanta are Pep Boys! Last October my check engine light started flashing on my Silverado and no one could tell me why! I even took it to the Chevrolet dealership near my home in Atlanta, Ga. and they missed diagnosed the issues! I knew I needed brakes and shocks on my truck and I knew I was coming to Concord, NC for my birthday! So I decided to bring my truck to the Pep Boys here to have the work done! Now here's what I didn't expect, I didn't expect Tanner the automotive Tech to be so dayum good at what he does! Tanner took one look at my truck and saw that my PVC hose had come loose on my truck which was the cause of my flashing cel. He also saw that my value cover gaskets were leaking! He also told me I didn't need a brake master cylinder, but I did need just front brakes! Tanner replaced my front brakes and resurfaced my rotors! Tina the asst manager, made sure that I was able to apply my Just Brakes wannaties, all the work was going to be completed that day, and have my truck would be back to me before a event that I had to attend that evening! She also made it possible for Lyft to take me home while the work was being done on my truck and then pick me up again! Today I told Mark Davis the store manager, the fact that Tanner was able to address and fix my check engine light issues was enough for me to come back the next time I'm in town! With the new shocks and brakes my truck rides like its brand new! Thank you again Tina, Tanner and Mark for your outstanding customer service! You guys totally Rocks!

I went in there wanting to talk to professionals about my vehicle. I felt a little dismissed and in…read morethe end instead of finding the issue, they kept my vehicle for hours with no feedback or updates. They never even touched my truck and wanted to charge me 6 thousand donate to replace an entire AC system. Ate you nuts? I then took it to a REAL MECHANIC and found d it to be a bad condenser. My NEW mechanic, replaced the condenser, cleared out the lines and replaced all the seals. 1012 dollars. A significant difference. I WILL NEVER GO TO PEPBOYS again. And I suggest no one else does either. They want to rip you off and do absolutely nothing to help you. Disgusting customer interaction. And I will spread this experience to anyone who is looking for service. DO NOT GO HERE!!

Went here for my first state inspection. I booked online for an appointment. Super easy. The staff…read morewere great and friendly. It took about 30min on a Saturday. I paid $40 total. It was $30 for the inspections and an extra $10 for the window tint. Would come here again for next year.

Friendly staff and quick service. Waiting room was not gross like some mechanic shops can be. We'll…read morebe back!

For months we had trouble with the trunk lid popping open on our Honda Accord when we'd go over a…read morebump or railroad tracks, and it was difficult to get the trunk lid to stay latched. Finally we had to use a bungee cord to keep the trunk lid down. We took our car to Paul's Automotive and they were able to order and install a new latch and now we are happy to be able to use the trunk without fear of it popping open. Paul's Automotive is a place to go for a lot more than an oil change or a "Check Engine" light. They definitely can take care of all your car care needs!

Very polite and honest. I had a 2008 civic with a bad ac compressor and they quickly diagnosed the…read moreissue and were upfront about the costs and options.

I had a terrible experience at this shop. I went to Chris for a labor only brake job for rear…read morebrakes & rotors (I bought my own parts prior). I was quoted 158 for this job the day prior over the phone and I confirmed at the start of the appointment if that would be the price. My brakes were in poor shape, missing a brake pad on one side and the mechanics spent an extra 15-20 mins working on my cylinder. At the end of the job, Chris informed me that they got air on the line and would have to bleed the brakes. (I've always had my brakes bled at the end of any brake job so this is standard for me to have done whenever I get my breaks done. They told me this would be an extra 120 dollars at the end of the job. My father is a mechanic and said that price was a little high just to bleed the brakes and was very familiar with the procedure. He told me "go call your dad and ask him to send you more money." When I asked if they could take 20 bucks off and knock the price down to 100 from 120 he asked me to tell him how old I was which I thought was rude and uncalled for. I told him I was 30 and he proceeded to say "wow you look 18" and said "one day you're going to have to learn that everything in life isn't free sweetheart." When I went to his office to pay he also said I'm going to have to buy him lunch because they spent extra time working on my car than they planned. Disgusting behavior. I would not recommend this shop to any woman (or really anyone) unless you want to be taken advantage of and upsold. They ended up bleeding one brake so my car would be somewhat drivable. My interior dashboard was also scratched up when I got my car back from them.

Great service quality and value. Found our new mechanic in Charlotte, which is always one of the…read moremost important things!

I just moved to Harrisburg and received a free oil change certificate with Tuffy's. Upon arrival, I…read morewas notified that with the oil change, you receive a free diagnostic. On the diagnostic, it stated that I needed a coolant flush. When I left everything was fine, I went home and did not drive the car for the rest of the day. I left out Sunday morning, and my car is overheating. It looks as though, my coolant was drained, as there was nothing in there and that is not the condition, I brought my car in. Very disappointed in this experience as I thought the staff was very friendly and planned to go back to have the other things corrected.

Went here because my car's low-oil light came on. I talked to the lady store front counter and told…read moreher what was going on. She asked one of the mechanics to take a look. He checked my pil level and topped off of my oil. He then told me to have a nice day. I went back to the front counter because I was sure they wanted me to pay something, but the woman told me that it was their pleasure to help me out and told me to come back if I had an issue. It really made my day, especially after having this issue with my car. I highly recommend this company. The price for an oil-change are reasonable so, I will be going here to get my oil changes from now on!

Howard and the team at this shop are more than outstanding. I will trust him with whatever vehicle…read morewe have. This shop takes the time needed to fix whatever problem arises. They are also so mindful of your budget. They have worked on my husbands 2006 ford f-150, my moms Nissan titan and my 2007 Honda odyssey. We have had few different things pop up and they have came through every time. Thank you Howard and team for running such a honest and reliable repair shop.

I had my oil changed here before and they did not put oil back in my car after draining the old…read moreoil. My engine locked up on me due to lack of oil and the company blamed me; stating that I "burned out the oil". No, my father was a mechanic and he warned me about oil burning out of a car blue or black smoke coming out of the exhaust and you can smell it in the AC ventilation system. Neither one happened because I didn't have any oil in the engine.